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Trenovaexpress Reviews 

2
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TrustScore 3 out of 5

2.9

Online Marketplace
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Company details

  1. Online Marketplace

Written by the company

Discover Unique Finds. Make Every Moment Special. At Trenova Express, we believe shopping should be more than just buying products — it should be about discovering something exciting, finding thoughtful gifts, and bringing a little extra joy into everyday life. We are an online store dedicated to offering a carefully selected variety of innovative products, unique gifts, seasonal decorations, lifestyle accessories, and creative solutions designed to make ordinary moments extraordinary. From festive Christmas decorations and memorable gifts to clever gadgets and everyday essentials, our collection is inspired by creativity, practicality, and the little things that make life more enjoyable. Our Mission Our mission is simple: to make unique and interesting products accessible to customers who appreciate originality, convenience, and great discoveries. Our Commitment to Customers At Trenova Express, customer satisfaction is an important part of everything we do. We strive to provide a straightforward shopping experience, clear product information, secure checkout options, and helpful customer support. We understand that trust is earned through transparency, communication, and a genuine commitment to improving the customer experience. Why Shop With Trenova Express? We focus on discovering products that stand out, whether they make the perfect gift, add personality to your home, or simply bring a smile to someone's face. We also value honest customer feedback. Every review helps us understand our customers better, recognize what we're doing well, and identify opportunities to improve. Thank you for choosing Trenova Express and being part of our journey. Trenova Express — Unique Finds, Everyday Joy.

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

All reviews

(2)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered in October – still no goods and no tracking number

Ordered in October – still no goods and no tracking number

I purchased goods from Trenovaexpress in October. Shortly after, they wrote that my packages were ready to be shipped. I have still not received my goods or a tracking number.

Trenovaexpress has kept writing that the package has been shipped and that it is with the postal service. Yet they cannot give me a tracking number. How can a package have been shipped without a tracking number? It doesn’t add up.

Now the new excuse is that they have so many orders that they don’t have time to send me the tracking number right now. It is just another excuse in a long line of excuses.

Their replies are standard responses. They have sold and taken payment for goods they do not have in stock and are not shipping. That is fraud, and it is illegal.

The company is out of reach, so there is not much that can be done. I have asked my bank to reverse the payment, as I paid with Mastercard.

Do not buy from them.

14 October 2026
Unprompted review
Trenovaexpress logo

Reply from Trenovaexpress

We’re sorry to hear about your frustration, Frank. We understand how concerning it can be when tracking information is not immediately available.

Your order has been processed and handed over for shipment, and we are actively monitoring the delivery status. In some cases, tracking information can take additional time to become available or update within the carrier’s system.

We understand that our previous responses may have felt repetitive, and we apologize for that experience. We’re committed to assisting you and providing updates as soon as new tracking information becomes available.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

I purchased some goods from them on…

I purchased some goods from them on October 16. On October 17, they wrote that my packages were ready to be shipped. Today is October 29, and they still haven't shipped them.

They did write that they would be shipping them soon and that my goods would be on their way shortly. If “soon” means 14 days, then I don't want to receive my goods anymore, because at this rate, it will take three months before I receive them, as the delivery time is even longer.

UPDATE:
It has now been 15 days since I placed my order on October 16, and the goods have still not been shipped. Trenovaexpress has written to me with one excuse after another, including that the package is with the postal service. But I still have not received a tracking number. How can a package be with the postal service without a tracking number? It doesn't add up. They are lying.
The reply above is a standard response. They have sold and taken payment for goods they do not have in stock and are not shipping. That is fraud, and it is illegal.
The company is out of reach, so there is not much that can be done. I have asked my bank to reverse the payment, as I paid with Mastercard.
Do not buy from them.

17 October 2026
Unprompted review
Trenovaexpress logo

Reply from Trenovaexpress

We’re sorry to hear about the delay with your order, Gert. We understand your frustration, especially when you were expecting the shipment to move sooner.

We’re actively working to process and dispatch orders as quickly as possible. Once your order is shipped, you will receive the tracking information so you can follow its progress.

We appreciate your patience and apologize for the inconvenience caused.

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