The buying experience is great, the delivery is very fast and the communication is good but the product isn’t on par as the hype it was given. The chain itself is impeccable but the clasp and the end... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The bag we ordered is fantastic quality! Coming from Denmark to Canada, it did take more time than what was noted - it took almost a month, BUT once we got it, we were VERY SATISFIED!
Company replied
If you’re from Canada, don’t bother. Duty fees were 49 something almost 50 dollars. I paid way too much money for steel jewelry. Also, the ring was slightly big and I know I’m a size 8. The jewelry is... See more
Company replied
I’m very impressed with this beautiful leather and bead men’s bracelet! The quality is excellent — the leather feels durable yet soft, and the beads have a nice weight and smooth finish. It looks s... See more
Company replied
Company details
Written by the company
We're Trendhim. We're a men's accessory company. To us. Men’s accessories are not about dressing up for special occasions, or reserved for a specific group of men. It’s not about gimmicks or necessarily looking good. It’s about expressing yourself, telling your story, and one way to do that is through the smaller things you wear, accessories. We want to help men tell their story. All kinds of men, all kinds of stories. We design fashionable, affordable and quality men's accessories, and sell directly to consumers online, worldwide. We do this through our own portfolio of brands, that each help men tell their story in different ways.
Contact info
4.3
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality of the products and the…
The quality of the products and the fast reliable service are what I've come to expect from TrendHim.
This necklace was exactly what I was looking for. The quality is great and it's very minimalist, but looks great!
16 April 2026
Reply from Trendhim
Hello Justin! 🤗
We read your review and we are over the moon!🌙
We look forward to your next visit and wish you a lovely day!
Nélia, Trendhim
Reply from Trendhim
Hi Gerry! 🤗
Thank you so much for your review and for awarding us these amazing 5 stars! ✨
Your satisfaction is what motivates us every day.
We cannot wait for you to visit us again 🙌.
Kasia , Trendhim
Excellent service fast shipping
14 April 2026
Reply from Trendhim
Hi Rob, 🤗
Wow... your 5-star feedback made our day!💫 We are so happy to hear that you enjoyed your experience with us.
Your support inspires us to keep delivering the quality and care you deserve. Hope to see you again soon!
Celia, Trendhim
I've just placed my 7th order
I've just placed my 7th order. The jewelery is well made and very stylish. I've bought a few bags, socks, and many jewelery pieces. I will be ordering again.
15 April 2026
Unprompted review
Reply from Trendhim
Hello Jeff! 🤩
Thank you for your kind words and these shining 5 stars🌟!
We hope you have a beautiful day!😍
Marcela, Trendhim
Excellent and beautiful bracelet
Excellent and beautiful bracelet. The gold color is perfect. Highly recommended.
14 April 2026
Reply from Trendhim
Hi Giovanni ! 🤗!
Your feedback means the world to us 🌏 💙.
We are grateful that you took the time to write this great review for us, and all the customers reading you.
It gives us the energy to keep doing our best for you every day!
Karina, Trendhim
If you’re from Canada
If you’re from Canada, don’t bother. Duty fees were 49 something almost 50 dollars. I paid way too much money for steel jewelry. Also, the ring was slightly big and I know I’m a size 8. The jewelry is nice, but not 200 dollars nice.
7 April 2026
Reply from Trendhim
Hello Alicia, 👋
Thank you for sharing your feedback with us.
I am very sorry to hear that the duty fees were such an unpleasant surprise! While we take care of the standard tax fees during your purchase, customs authorities can sometimes impose additional import duties which are beyond our control. However, please rest assured that we do handle these external fees for our customers.
I have already reached out to you via email to explain how we can proceed with the reimbursement of those duty charges for you.
Regarding the sizing of your ring, even within standard sizes, the fit can sometimes feel different depending on the width and design of the piece. I’d love to help you find the perfect fit or look into a solution for that as well.
Please check your inbox so we can get this resolved for you right away!
Warm regards, ❤️
Sizes are not correct
Sizes are not correct
Either yiur suzing tool is wrong
Or you sended me wrong product
Only one of the three purchased is wareable
27 March 2026
Reply from Trendhim
Dear Daniel Descoteaux, 👋
I am very sorry to hear that two of your three items are unwearable! 📏 We aim for our sizing tools to be as accurate as possible, and it’s disappointing when the fit isn't right.
We understand that it can be a little confusing when it comes to the sizing, as our recommendations are based specifically on wrist circumference.
I have just reached out to you via email so we can investigate what happened and find a solution for you. We want to make sure you get products you can actually wear!
Warm regards, ❤️
Products are great and arrived ahead of…
Products are great and arrived ahead of promised date. My only concern is that although I ordered on a .ca site I had to pay duties and taxes after the fact. This needs to be upfront rather than a ‘surprise’ later.
Just to add to this - after reviewing the Trendhim service using the TrustPilot suvery tool, I have received over 100 emails from TrustPilot - something is VERY BROKEN. I am not able to block the unwanted emails. As a result, I would strongly recommend that Canadian customers avoid buying from Trendhim and certainly NEVER RESPOND TO A TRUSTPILOT SURVEY.
23 March 2026
Reply from Trendhim
Hello Barry,🥰
Thank you for your review! We’re thrilled that you love the products and that they arrived ahead of schedule.
I truly apologize for the unexpected duty taxes you encountered. 😥
I would like to clarify that while Trendhim handles all the initial shipping fees, local customs authorities can sometimes charge additional duties or taxes. Since we want your experience to be entirely positive, we will gladly reimburse that fee for you! I have just sent you a personal email with the details on how we can move forward with this.
Best regards,❤️
Top Notch - Trendhim
The bracelets arrived in perfect condition and on a timely basis. Good job Trendhim. For this the order is rated a 5 star.
I was disappointed that Canada Customs charged me additional $ for import duties and taxes. I reported this to Trendhim and they are acting to reimburse me fully . That warrants a 6 star rating!!!!
19 March 2026
Reply from Trendhim
Hello Gary ! 🤗
Wow, 5 stars! 🌟🌟🌟🌟🌟
We cannot thank you enough for your support. We hope you keep coming for more and for your shopping experience to be as amazing as the last.
Enjoy your Trendhim products! 💚
Polina, Trendhim
the service was great
the service was great, my parcel was on time, any questions i had were answered quickly.
18 March 2026
Reply from Trendhim
Hi Fred,
Your 5-star review puts the biggest smile on our faces! 😄
It's a reminder of why we love what we do!
Here's to more stylish journeys ahead!😎
Best regards,
Eva, Trendhim
Great quality wallet!
Great quality and compact wallet, no duty and fast shipping! All I wanted, to recommend!
6 March 2026
Reply from Trendhim
Hi Anthony 😊
Your review means the world to us! We can't wait for your next visit 💙
Have a great day!
Celia, Trendhim
First impression
I shopped atTrendhim a very first time. I liked it how they have limited stock with each n every item is unique. Very clear product details. Not only I received my order within 3 days, the size and finishing of product is at point. I would definitely shop more at Trendhim and highly recommend others too.
26 February 2026
Reply from Trendhim
Hello Narinder !💛
Thank you so much for choosing Trendhim and for your five stars ! ✨
Looking forward to growing your Trendhim collection, 🛍️
Nevila, Trendhim
Reply from Trendhim
Hello Franz! 🤩
Thank you for your kind words and these shining 5 stars🌟!
We hope you have a beautiful day!😍
Polina, Trendhim
Good quality product
Good quality product. It was my second purchase and still happy with service.
19 February 2026
Reply from Trendhim
Hi Charles, 🤗
Wow... your 5-star feedback made our day!💫 We’re so happy to hear that you enjoyed your experience with us.
Your support inspires us to keep delivering the quality and care you deserve. Hope to see you again soon!
Remo, Trendhim
Reply from Trendhim
Hello Matt,
We’re very sorry to hear that you feel this way 😔
This is certainly not the experience we want our customers to have. We would really appreciate it if you could share a bit more detail about what didn’t meet your expectations, so we can better understand the issue.
Please feel free to reach out to our customer service team — we’ll gladly look into it and find a suitable solution for you 🙂
Thank you for your feedback.
Trendhim, Celia ☀️
Great seller
Great seller ! Order was quick and shipping plus receiving product was great 😊.
One of my favourites, the Colour and shimmer of metal finish does not disappoint, beautiful piece and new favourite.
6 February 2026
Reply from Trendhim
Hi Kyle ! 🤗!
Your feedback means the world to us 🌏 💙.
We are grateful that you took the time to write this great review for us, and all the customers reading you.
It gives us the energy to keep doing our best for you every day!
Karine, Trendhim
Very disappointing experience with…
Very disappointing experience with Trendhim.
I returned an item following their instructions and provided a tracking number. The package stopped being tracked in transit, meaning it will never reach the destination — something that unfortunately can happen with carriers.
Since then, their AI customer service keeps repeating that I will only be refunded once the item arrives, which is impossible. I have explicitly asked to speak with a real person, but I only receive the same automated responses over and over again.
No refund, no human support, no resolution.
I’m posting this to warn future customers:
---- if anything goes wrong with a return or delivery, you may be completely blocked by an AI-only support system, with no way to escalate or get help.
This is extremely frustrating and not acceptable for an online retailer. Think twice before ordering.
6 December 2025
Unprompted review
Reply from Trendhim
Hello Salma😊,
Thank you for your review. I checked your case, and I am happy to learn that you have now been taken care of.
One of our colleagues has already contacted you directly and handled your request accordingly. As explained, the package was refused, and the situation has been reviewed and resolved by our team.
We apologize for the frustration this experience caused and appreciate your patience. If you need any further assistance, please do not hesitate to reach out to our support team. I can guarantee that a real person will answer back.🙌
Amllel-Trendhim
Excellent Quality!
The bag we ordered is fantastic quality! Coming from Denmark to Canada, it did take more time than what was noted - it took almost a month, BUT once we got it, we were VERY SATISFIED!
16 January 2026
Reply from Trendhim
Hello Jenny😊
Thanks a ton for your feedback! 🤗 You're what makes our work so awesome. We will keep on improving to earn that one missing star!🪄
Enjoy your day! ☀️
Amllel, Trendhim
Reply from Trendhim
Hi John ! 🤗!
Your feedback means the world to us 🌏 💙.
We are grateful that you took the time to write this great review for us, and all the customers reading you.
It gives us the energy to keep doing our best for you every day!
Sandra, Trendhim
Misleading and subpar.
Misleading and subpar. Very disappointed.
Items from PRC (CHINA!), not from Denmark.
Additional Taxes/Tariffs to pay (Was not informed).
Bought the MAMUT watch and 2 Silver bracelets. Was expecting better "DANISH" quality, finishing, and packaging. Also, could not use/apply the advertised cashback (first order were the bracelets then the watch)! Very disappointing.
14 January 2026
Reply from Trendhim
Hi ZS,
It is disheartening to hear about this but please know it is never our intention. 😔 We greatly value your feedback and we're committed to making things right. We sent you an email for a chance to discuss and resolve the situation. 🙏
Looking forward to hearing from you. 🍀
Amllel, Trendhim
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.