Tremendous Reviews 

6,107
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 905 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is extremely easy to navigate, allowing them to redeem their rewards smoothly and efficiently. People consistently appreciate that payouts arrive almost immediately, and they love the wide variety of available gift card choices. Some reviewers were not happy with prepaid card restrictions, noting frequent difficulties using these cards in various online and physical stores. A few other people also felt that customer support was quite slow to respond and offered unhelpful automated answers during disputes. Consumers additionally reported encountering unexpected payment delays or technical hurdles when trying to access their earned rewards.

What people talk about most

User experience

Consumers find user experience to be highly satisfying, consistently praising the quick reward redemption and... See more

Payment

Reviewers express mixed feelings regarding payment experiences. While many consumers praise the rapid... See more

Product

Clients share ambiguous opinions on product experiences, as many reviewers highlight fast payouts and a great... See more

Service

Reviewers highlight ambiguous aspects of service, with many customers praising the fast payouts, reliable... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dealing with Tremendous has been great. Until I got a Google play gift card and Google wouldn't accept it. So u lost out on 25 pound

Rated 4 out of 5 stars

They pay very well, sometimes you may have to wait but once your clear to shop bing bam you get the $$$. It would be nice to fine Ann easy way to keep track of my spending and balance.

Rated 5 out of 5 stars

Love when survey sites or product sites use Tremendous as they are very accurate and pay out very quickly. Easy to print at home or use on my phone. Excellent company and really happy they are the one... See more

Rated 5 out of 5 stars

Tremendous has kept the word of everything they promised. Support has been quick, easy, and very helpful in solving your issues in your favor unlike so many other apps. Literally have had 0 issues and... See more


Company details

  1. Software Company
  2. Money Transfer Service

Written by the company

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.9

All reviews

(6,107)

979 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Was going alright but they have delayed…

Was going alright but they have delayed my payment for almost 24 hours now. Granted I withdrew over 100 dollars in that time but that's not the point I was told instant withdrawals and this is not that.

4 August 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous.

Your reward is currently being reviewed by the reward sender. For more information, you should contact the organization that sent your reward. If you're not sure of the contact information you should be using, typically a Google search for the name of the organization and the term "contact" yields reliable results.

Rated 1 out of 5 stars

Extremely frustrating experience.

I have spent more time trying to redeem this reward than the reward is worth. I followed every instruction provided, yet the system repeatedly tells me that the card number does not exist. Customer support appears to rely on canned responses instead of actually investigating the issue being reported. Very disappointing experience.

5 August 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

There was a tiny slight temporary glitch

There was a slight temporary glitch, but it fixed itself within minutes and everything is perfect. I appreciate the incentive program as it is clear, direct and straightforward as well as very reliable and dependable. Have a nice day.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Can't redeem gift card

Can't redeem gift card. It's not real. Maybe it's a gimmick or a scam, either way, I didn't receive the reward. Praying my phone isn't hacked!!!!

31 July 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Trash and this company is shady AF

Accepted online where visa is accepted??? I call bs. Amazon? Fail. Walmart? Fail. Google? Fail. PayPal?(thought mb i could just use paypals *add funds via debit* option to load the funds to use with my PayPal debit since that's actually accepted places) FAIL.

No other debit I've ever used, and there has been many, both virtual and physical, has EVER had issues so either cards from this business/financial institution are being frequently and actively blocked by payment processors, or this institution itself is the source of the block.
Their website is 3rd rate garbage. Can't even enter my email address because the "send" button doesn't do anything for email, but does for a phone number, only you must guess what format they want it in and format it yourself or it says its an invalid number. Usually in these fields just entering the numbers works and if there's a required format, it auto formats via page script, adding the +1 or +0 and parentheses or dashes etc. But of course, not here! Just one more crack they've created to try to shove you into. The format you'll need to use, since most of us will just add in the 10/11 numbers is to manually add the parentheses to the area code, at which point it will add the country number, and don't use any dashes, use spaces instead, anything other than that will give you an invalid number error because the hell if they're going to tell you its because of the format or bother telling you the format they want, since auto format is apparently too much technological advancement for 2026...
This company reeks and the red flags are everywhere. Bet they make a fortune raking in the money left unspent or flat out unusable in their cards that have RIDICULOUSLY SHORT lifespans. This garbage expires 30 days to 6 months after creation. I see they've faced class actions for their shady practices designed to make using funds/all of the loaded funds impossible then skating off with that money in THEIR pocket after they very quickly expire your card along with the money still on it as there's no transfers allowed, no moving it to a new card, and they block this card from working with multiple payment so you can't use your last 10 dollars on this card alongside another card for the remainder of the purchase, for instance.
This company has gone out of its way to make these cards and their website problematic and then couple that with quick expirations and try to say this nonsense isn't intentional to take the expired funds for their own pocket/profit. Predatory and shady as hell.
Do the maga gods or lord trump run this place or something? Seems like the same kind of handywork.... LoL...

25 July 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Arbitrary Policies that are borderline fraud.

Their arbitrary restrictions on who you can pay, and what you can pay if you select a VISA card are borderline fraud. NOBODY ELSE that you purchase prepaid VISA cards from rejects payments as often or as capriciously as you will get trying to actually USE a Tremendous Rewards VISA card. STAY AWAY!
And the fraudulent part of this?
When they ARBITRARILY reject a payment due to their restrictive "policies", they don't return those payment funds they rejected back to your available balance. They put them on "hold" for 10 days so that the funds they refused to pay are available to Tremendous, but not you, all because they rejected the payment. If the reason they rejected the payment is because of them, why aren't the funds credited BACK immediately?
Hint: It's a SCAM !!!

27 July 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

This company acts like im trying to get…

This company acts like im trying to get over sent all proof and they refuse to send my reward now it's back and forth from this company to the company that gave me my reward card it seems no one wants to work or check my credentials
Really just pass me my rewards card

27 July 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

First time of using this platform to…

First time of using this platform to redeem survey rewards.
Apart from the unusual verification procedures( requiring a photo of either passport or driving license, a what if you had Neither?), all went smoothly.

27 July 2026
Unprompted review

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