While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I made an order two weeks ago and I still haven’t received my order. I have tried to contact them and I can’t get any response.

Rated 2 out of 5 stars

Unfortunately the bristles fall off of the brush with a bit of pressure, however it is the softest brush so maybe I should have expected it.

Company replied

Rated 5 out of 5 stars

My customer experience has been top notch from start to finish. I had a very helpful member of staff sort out my enquiry about my delivery, after it being delayed by the couriers. Prompt, helpful and... See more

Rated 5 out of 5 stars

So far so good. I have ordered a brush order number 1688. I have received conformation of them receiving the order but havent dispatched it yet…. Update I placed the order on Tuesday and today is... See more

Company details

  1. Hair Product Store

Written by the company

The home of high quality brushes.


Contact info

2.9

Average

TrustScore 3 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant company

So far so good. I have ordered a brush order number 1688. I have received conformation of them receiving the order but havent dispatched it yet….

Update I placed the order on Tuesday and today is Thursday but I haven’t even been given a tracking order. I can’t even contact tremaire.

Update-Great communication from the tremaire team they told me the issues they were having and even shipped my parcel with first class delivery 🤝 Parcel has safely arrived and the good treatment didn’t stop there they even gave me 30% discount on future orders ! Would definitely buy from the company again😀

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Great purchase

Postage was extremely fast, received on the next day. Description of brush was very much delivered, slicked my hair like no other, with minimum effort. Will definitely be back to buy another!

7 December 2021
Rated 5 out of 5 stars

Great quality brushes

Ordered 2 brushes from Tremaire to help with my wave journey & the quality is amazing. Its extremely hard to get curved brushes in the UK (I’ve only known about American brands such as Torino Pro) and they’ve got it spot on! Will be buying again in the future!

27 October 2021
Rated 5 out of 5 stars

So far, so good

My customer experience has been top notch from start to finish. I had a very helpful member of staff sort out my enquiry about my delivery, after it being delayed by the couriers. Prompt, helpful and very understanding at my frustration. My medium-hard brush is the perfect density - not prickly or too stiff, so it doesn't feel like your scratching your head with a rake. the size is decent, and the handle is comfortable to hold for extended periods of time (> 5 mins). So far, so good.

18 October 2021
Rated 5 out of 5 stars

Just received my brush in the mail

Just received my brush in the mail, a super-fast delivery, and (bonus) my delivery man was really nice!

I'm glad tremaire released a brush with a handle.
But I wish they had it available in more (feminine colors). I have thick curly hair and finding a brush that will slick my hair down (not just smooth the top) has been hard. Tremain brushes get the job done! Not too rough or too soft. It worth the investment!

P.s. I hate when brushes are too soft and start leaning or too hard and yank out all the baby hairs!

If they did brushes for baby hairs I but it, it's not an everyday toothbrush. #GhettoAntics

9 May 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look