Treetops Tree Surgery Reviews 52

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Looks great, arrived on time, left everything looking clean and tidy definitely recommend Thanks for doing a good job

Rated 5 out of 5 stars

We have a Magnolia Grandiflora that had become too tall and was in danger of storm damage. We wanted it reduced in height and shaped, as it has beautiful flowers, and we didn't want to lose it. Tree... See more

Rated 5 out of 5 stars

Joe and Connor arrived on time, they were polite, respectful, personable and very professional, with all the right equipment to do the job. Our conifers badly needed reducing in height and a proper t... See more

Rated 5 out of 5 stars

Dave and his team were fantastic and removed a huge tree from our garden. They were always on time, polite, helpful and tidied everything up afterwards. They are professionals who know what they are d... See more

Company details

  1. Arborist and Tree Surgeon

Written by the company

Based near Medway in North Kent, Tree Tops Tree Surgeons offer homeowners and commercial businesses across the region an exceptional range of expert arborist, tree care, planting and tree pruning services. Established as a small tree surgery business, the company has continually grown over the years to be able to take on almost any size of tree care project. All the tree cuttings, stumps and removals we handle during any cutting, felling, dismantling or reduction project are completely recycled as wood-chip for biomass and electricity production, or as domestic firewood.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Peter Inglis

Joe and the team came in today to take out 21 stumps. The price was absolutely fantastic. I went above and beyond again. I had my fence delivered with all the posts. They carried them all in for me as I’m nearly 70 years of age for no extra costthey go above and beyond every single time couldn’t ask for any better would definitely recommend them would definitely use them again and again and again many thanks Joe yours faithfully Peter.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Two gardens in Higham

Both very helpful and polite, excellent job of cutting large tree in back garden, swept and tidied all of the garden after, then went to a neighbour of mine just around the corner and did a large tree there, also swept tidied up completely afterwards. Would be quite happy to recommend them to friends and neighbours in the future.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Joe was so helpful from the start

Joe was so helpful from the start. Talking through what he was going to do, timescale, and use of logs.

When set up he made sure there was safety fence around where he was grinding tree stump and took all necessary precautions to keep the are safe.

Would highly recommend.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Joe and his team are incredibly skilled…

Joe and his team are incredibly skilled and efficient in their work. They are always punctual, courteous, and dedicated to delivering high-quality results. Their exceptional service impressed me so much that my neighbour also chose to engage them to remove a large Hollie tree. I am extremely satisfied with their work, and their pricing is highly competitive.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

A thorough professional job

Joe and Connor arrived on time, they were polite, respectful, personable and very professional, with all the right equipment to do the job. Our conifers badly needed reducing in height and a proper tidy up. They both worked hard all day. When the job was done the trees looked much tidier, a brilliant job. They were also very thorough with cleaning up the trimmings.
I have no hesitation in recommending Joe.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Joe was very punctual

Joe was very punctual, polite and did a great job of the hedges and shaping, pruning 4 trees in the gardens. Clear up was very tidy, have used Joe for that last few years and always a pleasure as Joe does care for the health of the trees.

Dave Jackson Sittingbourne

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service from Joe, and we’re really happy with our tree. They were super quick at getting the work done, cleaned up and left no mess! It looks so much better, thank you both.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

DON'T USE ANYONE ELSE OTHER THAN TREETOPPS

Joe and his team work so hard and have a wealth of experience. This is the forth time we have used them would never go any where else for tree surgery.
Value for money, no job is to small and having Joe and his team round working is an absolute pleasure.
Thank you guys.
Andy & Jax

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!

Joe arrived on time for both the quote and the job.
Four established trees expertly removed and a Bay tree reshaped, all timber was taken away and great care was taken throughout. I’d definitely use Joe again and will be recommending him to friends.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Tree pruning

Joe was prompt at each appointment. Work was carried out to a high standard and clean up very well. Well definately use again.

23 April 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look