Tred Reviews 

I was skeptical about using a third party to purchase a vehicle but it was a pleasant surprise at the end. TRED was extremely responsive, provided guidance, and they were flexible to accommodate me. Overall as a purchaser, I received excellent service. They even extended my temporary plate due to unable to get timely appointment with DMV due to COVID. I would work with them again!

This is the biggest scam of a business. You have to pay 19 to list the car, and if your car does not sell and you remove it it will cost you another 99. They do not generate any extra exposure or increase your chances of selling. They simply send you weekly emails to lower your listing price. Your best bet is facebook marketplace.

beware your minimum payment to them is $118, no matter the outcome.

TRED has a terrible service. I bought a car in Dec. 22, 2020 and followed their instructions online to complete my title and license plate. They promised to do everything for you without you going to the DMV. They suppose to send me the reassignment form to complete the purchase for title and license plate. They did not send me anything for 3 weeks. I contact them and they said that the thirty party who suppose to do all that no longer working with them. So they will refund my money back for me to do it myself paying my own tax and license plate fee. However, they still charged me $99 for doing nothing for me.

Listed on Tred but ended up trading it in to a dealer for one of their cars. Deactivated my listing at Tred and specifically selected that I traded it into a dealer.

Tred then slapped me with a $99 "restocking fee" despite their own FAQ and Terms and Conditions saying that you only get that fee if they helped you find someone. They didn't help me find anything.

I sent them an email and if I don't hear back in the next few days I'll be doing a chargeback for their fraudulent charge.

They get you to sign up and then add a whole of additional requirements after they get your money. I just want to get my car off this listing and sell it elsewhere... I would not recommend this at all.

Please don’t use this company. Buy directly from a buyer. Customer service is the worst.. I’ve been waiting for a title for the last 8 months- 8 months find out today, something was incorrect with the funds. I’ve spent $4,000 in repairs for a car they want to come and get.. It takes 3 days for any question to be answered. If they say someone will call you back- they won’t.. I thought I had been dealing with a head person- John. I found out today anyone can email you or text you - using John’s name.. PLEASE AVIOD THIS COMPANY, it’s not worth the headaches and delays.. Since June 19, 2020 I’be been waiting on a title to come.. 7 months!!

I wish I would have come here to read the reviews before using them. They really do charge you $15 to sign up and then sneak a $99 cancellation policy into their Terms should you remove the car from their platform.

I found a buyer myself on Facebook because I was not getting any messages through Tred and they fined me for removing my ad with them...

This is a very sketchy company and I will be leaving another complaint on the BBB.

Stay away and go post your car on Facebook Marketplace.

Posted add in Dec, looked fine and got answer from CS about the process. Then I had someone I knew who wanted to buy.
During the time I was arranging to sell to friend, I got several notices that someone wanted to buy my truck. I didn’t respond and didn’t really take time to figure out how to reach the potential buyer to tell them I had a buyer but I left my ad up in case the sale fell through. (Buyers probably wondered why I wasn’t responding)
You can use Tred to handle all the paperwork and funds transfer even if your selling to a Non-Tred buyer. I briefly considered it. After reading the reviews about Tred not doing what they promised, I’m glad I didn’t.
As soon as I took my ad down I was dinged for $99. Was able to get CS on phone and explained that I never communicated with any Tred based buy inquiries. CS said I need to email “fees@......” with my complaint.

Emailed them twice. It’s been two weeks: no answer. Seems like they are going to try to keep my money.
Setting up a website that offers multiple services for buying and selling autos is a great idea, but follow through is the hard part. I doubt they are criminals but what their doing is.

Avoid This Business.
12/28/20 They sent email saying I would get my $99 back. I’ll believe it when I see it.

Just do it on Craigslists you will save money and will actually sell your car. They first charged me something like 30 dollars in a couple of weeks of silence and not calls, they wanted to charge me 100 so that people could see my phone number to call me. What??? Bye bye, I wish I could get my money back

Tred claimed to prescreen potential buyers, but not so. Tred was supposed to send a packet with instructions, but not so. Tred didn’t do more than cars.com would do for $4.99 (plus $35 if car report desired) but charged $9 + $99 (I didn’t use their payment method—that would have cost another $100. Used free direct cash transfer with Zelle instead.)

So here goes my story and experience with TRED. I sold my car through TRED and all went well.

However, when it was time to buy a car from TRED, I noticed there were car ads on tred.com where you send a message of interest to the owner more than once and they just don't reply or ignore your questions. However, the same car remains unsold for a while ignoring every message received.

I concluded that these specific ads were "FAKE ADS" placed on tred.com by TRED to boost the image of Tred as a site with multiple options of cars while the reality is the opposite. At one point I got a response from one of these ad authors who claimed he was contemplating whether to sell to a Dealer or Private Party.

Wait a minute! What do you care? Who wouldn't want to sell to (Me) a Private Party? Why not just so state on your ad instead of ignoring potential buyer's messages? The reality is that Dealers are notorious for offering way less than the car is worth compared to Private Party. So why even think of selling to the Dealer?

Well, I never received a second response because of what would come later. Then decided to leave a message on some of these ads that goes "All These Fake Ads Are Just Obstructing My Ability to Find A Car".

Well, guess what happened next? TRED deactivated my account or blocked my access because they obviously didn't like the fact that someone has figured out their tactics. After all, why would they want to keep a potential buyer who will later leak their secret by spreading the news here on Trustpilot.

When I asked to know what happened to my access or why not just tell me if my account was deleted, a representative said he's currently reviewing the issue with his manager and that he'll get back to me soon. Well.....soon is now one week to the day this review was written Go figure.

In conclusion, selling my car on tred.com was easy. However, watch out for what I assumed to be "Fake Ads By Tred" designed to boost TRED's image as a reliable source of finding abundant supply of cars to chose from.

Definitely do not recommend! We lost over $1000 due to Tred not providing us with the correct paperwork in a timely manner- even though they kept insisting it was being sent. Even after the fact, I had hoped this company would do the right thing but they have not. Here are the details of our experience:

We bought a car using Tred (money sent 7/14/2020, received the car 7/24/2020). Before starting the transaction, I called the company to make sure they could actually get the car titled in Nebraska because I did not know how that was possible as any new car needs to be inspected. I was told they were successful in doing this across all states and I still had to pay the registration and fees to get this done. Throughout the months of August and early September, we called and emailed countless amount of times to find out when the car would be registered and we were constantly told, "it was being taken care of", but it never was. However, in mid Sept (I believe 9/9), we were finally contacted by Tred that they would not be able to register the car and that I would be receiving a check and the title in the mail. When nothing came, we contacted again- probably weekly as we needed the title to license the car and we only had 60 days to license the car with our previous car's registration. Over and over again, we were told it was in the mail. On one occasion we were told it was not sent because they could not 'cut a check' so I asked to just send the registration so we could at least get the car registered, but that never happened. Finally, we received the information in the mail after the work day on Oct. 13, 2020. We registered the car right away but received a $9 late fee since it took over 2.5 months to receive it and the temporary in transit/license was expired. In addition, because we could not register within 60 days, we were not able to use the credit for our previous car that we sold, which was $1080 lost. We were told there were issues with the person that is no longer working at this company, but I am now out $1089 due to the delays of the paperwork, misinformation that the paperwork was "in the mail" and the countless contacts by me to get this resolved. Even after the fact my emails are going unanswered even though we were told this was escalated. I really wanted to get this issue resolved and hoped Tred would do the right thing, but I cannot accept losing $1000+ due to their poor business practices and failure to do the right thing to make things right for this customer. Definitely would not recommend this service.

The reason I was introduced to Tred was because a different person listed their vehicle on Tred that I was looking to purchase. The support team was very helpful trying to get in contact with this seller, but unsuccessful. It seemed as though the seller had either sold their vehicle or the truck did not truly exist in the first place. The asking price on this vehicle was also quite low in comparison, so it made me wonder if this vehicle truly existed or if it was put there to lure people to their website. Unsure, during the process, I decided to list my vehicle with Tred with the promise that they would list my vehicle on 20+ other websites including Cars.com, autotrader.com, etc. After 3 days, nothing had been done or updated. 0 people saw my listing on Tred. I understand creating listings online takes time, but I created my own listing on Cars.com for $6 and sold my car 6 days later. Tred did not provide any value to me and charged me $20 for basically nothing. I am requesting a prorated refund since absolutely nothing happened with my listing, but have not heard a reply as of yet. I would not refer this company to a friend because it seems very shady in my opinion.
Only positive part, their customer support is available via phone. It takes about an hour each time on hold to get through, but at least they have live agents there to speak to you. Their website does not have enough daily traffic to make 0.01% of difference selling your car. They just list on these "other" websites, but apparently it takes a long time to get anything live. If you're looking to sell your vehicle fast, this is not the place. Cars.com ($6) and Facebook Marketplace (Free) gave me over 30 interested buyers in the first couple of days.

This site made things so easy for me. My car literally was sold within 24 hours of me listing it. It's cheap to set up and completely worth it!

Bought my car in August paid in full $10k and still have not received my plates, registration or title and it’s now October. Every time I call I get excuses. I will never go through them again and do not recommend them. I now have to try to go through the DMV to see if there’s something I can do on my own. This is a horrible experience.

Really happy with how this worked out. Price for the service is fair... I believe the buyer is happy too. Would recommend to a friend. I wish ya'll the best of luck.

Customer service is non existent. For all intents and purposes, this is a scam. Save your money and sell elsewhere!!

Don’t sell your car with these guys. They charge you $19 to post the listing, and then if you take it down, they charge you $99 for doing LITERALLY NOTHING. Scam.

I bought my car in June, it’s now September and I’m still dealing with issues regarding my purchase. The whole process initially was a nightmare and I was on the phone for hours bouncing back and forth between TRED and my lender. I finally got my car, now 3 months later I still don’t have my plates. Recently I got a notice from my lender that they are not on the lien, called to figure out what’s going on and apparently the seller didn’t release the paper work. I’m currently on hold after being disconnected multiple times, because the lines were at capacity the first time. My issue is still not dealt with, my second set of temporary tags is about to expire and It seems like my loan is now in jeopardy because of TREDs incompetence as a business. Good luck ever getting in touch with anyone, getting a response, or having anyone actually follow through with what they claim they say they will do. The hold music makes me want to stab my ear drums out. This was my worst fear in trusting in a start up. STAY AWAY, buy a car ANYWHERE else.

Tred service overall: excellent.
CUSTOMER service requires URGENT improvement.

I’m over the moon that my vehicle sold within 5 days of posting, even though it was considered $500 overpriced. I’ve posted my vehicle for sale many other times on multiple sites with almost no results whatsoever. I love that Tred has connections with so many other sites, I think that greatly increases visibility at a very low cost.

During the selling process, everything seemed straightforward to both the buyer and myself. However we were both anxious to buy/sell. I hadn’t received the necessary Tred package required to make the sale and the buyer wanted to pick up on day 3. I tried calling support for guidance on how to proceed per their instructions in-app, but after 6 phone calls and a voicemail later throughout the day, no response. Finally their business hours ended. So we had to wait a day.

The next day after business hours began, I called AGAIN after not receiving a call back. The person on the phone was helpful, polite, and cooperative. He gave me what I thought was the perfect explanation. I met the buyer thinking all was well. However the buyer was told contradictory information (and showed me screenshots of HER conversation with Tred) so we needed to talk to another rep to get on the same page. We both called multiple times and waited...and waited...no response.

The transaction ended up being successful, but it was very stressful and frustrating for both the buyer and myself. I would absolutely recommend Tred to someone else, but warn them to be very aware that customer service was painfully slow to respond.