A fantastic company/service. If you want to pry your significant other out of their asda/primark etc underwear this is definitely the place to start. Attractive designs that don't fall apart after 1 w... See more
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Treatly offer some of the best customer service I have ever experienced. The products are simply exceptional! I would recommend Treatly to absolutely anyone.
Company replied
I signed up to a 6 month subscription as loved the idea of a suprise for both me and my partner each month. I've now had 2 deliveries and while the items are nice they are more standard items t... See more
Company replied
The ladies running this, really do make it easy for us husband's/boyfriends to spoil our ladies with fantastic lingerie. Likes/dislikes/preferences are all taken into consideration and in the event y... See more
Company replied
Company details
Written by the company
Treatly (formerly The Goddess Project) lingerie subscriptions - luxury cup-sized underwear sets delivered every month. A range of designer brands, styles and colours. FREE UK delivery, luxury gift boxes, easy exchanges. The perfect gift for a wife or girlfriend, or a gorgeous treat to yourself!
Contact info
United Kingdom
- hello@treatly.uk
- treatly.uk
4.7
Excellent
82 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing service throughout!
Amazing service throughout!! Really impressive quality of products ar a very reasonable price :-) Would highly recommend!!
14 January 2022
Unprompted review
Reply from Treatly
Hi James, Thank you so much for your amazing review of our lingerie subscriptions. We so appreciate you taking the time to do that. Many many thanks! Have a fantastic weekend, Team Treatly :)
Wife who is a B Cup loves the Bra with…
Wife who is a B Cup loves the Bra with good lift and padding apparently. Great customer service, fast at responding to any questions and overall I could ask for a better product and service even if tge underwear is for my wife.
28 December 2021
Unprompted review
Reply from Treatly
Hi Danny, Thank you so much for taking the time to leave such a lovely review of our lingerie subscription. So glad that the first set impressed your wife- there are really lovely sets to go too. Hope she continues to enjoy the Christmas gift and that you both have a wonderful New Year. Best wishes, Team Treatly :)
Fantastic customer service
Fantastic customer service. Couldn't do enough to help with the purchase.
29 November 2021
Unprompted review
Reply from Treatly
Hi Al, Thanks so much for your lovely review. We were so happy to help and hope she likes the Xmas pressie! Best wishes, Team GP :)
Obsessed with this subscription
Obsessed with this subscription, I tell everyone that will listen about it. The quality is fantastic and I can't wait to get my box every month to see what I get. Can't knock the service, Laura is always a pleasure to deal with and nothing is too much trouble. Thank you mega loads xx
3 November 2021
Unprompted review
Reply from Treatly
Hi Jane, Thanks so much for your lovely review and for spreading the word about our lingerie subscriptions- we are so grateful. So pleased that you are enjoying the surprises and that the service has been good (Laura says thank you too!). All the very best, Team GP xx
Great company to deal with
Great company to deal with, my wife loves the sets and the customer service is second to none. The best online ordering experience I've had.
2 September 2021
Unprompted review
Reply from Treatly
Thanks for your lovely review Daniel. We so appreciate it! So pleased that your wife has loved the lingerie sets and that our service has impressed. Thanks for being such great customers. All the best, Team GP :)
My treat to me!
I treated myself to this 6 months ago and have now just extended my subscription.
I have loved every single box I have received, I customised my size preferences with the help of Laura and everything has fitted perfectly.
I can’t fault this service, customer services (Laura, only ever spoken to her) is a star! Thank you 😊 x
13 August 2021
Unprompted review
Reply from Treatly
Aw thank you so much for your fabulous review of our Lingerie Subscription service. We are so chuffed that you've loved it and found our customer service team to be great (Laura says thank you too! You made her day!). Have a fantastic weekend and enjoy the rest of your subscription. Team GP :) x
Outstanding customer service
I cannot rate this product highly enough. I got this subscription as a gift for my wife who.... knows what she likes and isn't afraid to say so... Needless to say the first few sets were hit or miss with a number being returned because my wife didn't like them. And this is where the company comes into its own.... the customer service is outstanding. The items that have been returned have been met with a friendly thank you email from the company and a new set being posted out the following month. Customer service is always really helpful. Nothing is too much trouble. The product comes presented in a beautiful box and has always been great quality. My wife loves the sets and when she doesn't, it's never an issue returning and getting something else. The company tailors the product to what she likes and this has definitely been a great present that keeps on giving. Husbands and partners out there.... don't be afraid to give this a go. You won't won't disappointed
9 August 2021
Unprompted review
Reply from Treatly
Hi Patrick, Hope you guys are well. Thank you so much for your lovely review. We so appreciate you taking time out of your day to leave it- it means a lot to us. Thrilled that your wife has loved the lingerie sets and that we've managed to learn more about what she likes/dislikes as we go so we can impress. Thank you for being such great customers who are a pleasure to deal with. All the very best, Team GP :)
Great service and good quality…
Great service and good quality underwear. Signed up as an Xmas present for my wife. Was contacted to check it was a Xmas present so that they could make sure the delivery started at the right date. Over the 6 months had only one set which didn’t fit my wife - returns (and replacement set) was easy and efficient. Would definitely recommend.
15 May 2021
Unprompted review
Reply from Treatly
Hello, thank you so much for your lovely review. We really appreciate it! So glad that the lingerie subscription gift went down well with your wife and that you guys enjoyed the 6 months. Many thanks again, Team GP :)
Made underwear shopping fun again!
I have had a Goddess Project subscription for 9 months and have absolutely loved it! As a curvy girl I dread bra shopping, but this subscription took all the hassle out of the process and delivered a high quality and beautiful set every month. On one occasion when the fit wasn't quite right, the return was easy and I had a perfect replacement. Customer service and communication has been great throughout... Laura has been really attentive and friendly. My only problem is that I am now running out of space in my knicker drawer!
16 April 2021
Unprompted review
Reply from Treatly
Hey Lianne, Thank you for being such a lovely customer for the last 9 months and for your kind review. We so appreciate you taking the time to write it. We are thrilled that you enjoyed your lingerie subscription and our service and look forward to having you back when you find more space in your underwear drawer :) Very best wishes, Team GP x
Absolutely amazing
Absolutely love this site. Such a surprise every month when receiving my underwear and free gifts. Comfort and quality is spot on every time! Will definitely be using longer than 6 months!
6 April 2021
Unprompted review
Reply from Treatly
Hi Michelle, Thanks so much for your amazing review! It means so much when our customers take the time to do this. We are so pleased that you are enjoying your lingerie subscription and we look forward to sending you lots more gorgeous underwear in the rest of your parcels. Happy Easter, Team GP :)
I purchased a three month subscription…
I purchased a three month subscription as a Christmas gift for my wife. There was initially some problem with the payment which they fixed very quickly.
We then had an issue with the strap of the bra in the last set that we received. They immediately sent out a replacement.
I cannot fault GP for their customer service and my wife absolutely loved receiving the underwear. So much so I am certain she will persuade me to order another subscription soon......
18 March 2021
Unprompted review
Reply from Treatly
Hey Neil, Thank you so so much for your lovely review of our lingerie gift subscription. We are so chuffed that you wife loved receiving the gifts and that the customer service team sorted any issues. Wishing you guys all the best and we hope to see you again in the future. Have a lovely weekend, Team GP :)
Amazing products.
Amazing products.
I messaged to advise I felt I was in between sizes and they were quick to respond and let me know which one they thought would be best but that I could return anything that didn't fit.
Everything fit amazingly and the products were beautiful ❤️
19 February 2021
Unprompted review
Reply from Treatly
Hi Nicole, Thanks for your lovely review. So happy that the team were able to help you select the right size and that the fit was good throughout. We are quite particular about getting brands that have consistent sizing between each other 👍 . So glad that you enjoyed the subscription and hope to see you back in the future. All the very best, Team GP xx
I absolutely love The Goddess Project
I absolutely love The Goddess Project. Can not recommend enough. It’s such a nice surprise every month and the items are always beautiful.
14 February 2021
Unprompted review
Reply from Treatly
Hey Cat, Thanks so much for your review of our lingerie subscription service. We are so happy that you have enjoyed it and that you took the time to leave these kind words. Have a fab day, best wishes, Team GP x
Fun monthly treats!
My wife and I thoroughly enjoyed our six month subscription. Items were of good quality from popular brands and fitted well. The GP customer service is excellent and always replied promptly if I had a query. Would 100% recommend the Goddess Project and will undoubtedly purchase another subscription in the future.
23 January 2021
Unprompted review
Reply from Treatly
Hey Elliott, Thank you guys so much for the wonderful review of our lingerie gift subscription. We are over the moon that you enjoyed and look forward to welcoming you back in the future. Thanks so much for being such lovely customers. Very best wishes, Team GP :)
Fantastic company/service
A fantastic company/service. If you want to pry your significant other out of their asda/primark etc underwear this is definitely the place to start. Attractive designs that don't fall apart after 1 wash, we've had some mishaps, a few boxes have been returned due to size/style but the replacement comes the next month with no issues & comments acted upon. Great customer service we're close to the 1year mark but looking to continue past that 👍
10 December 2020
Unprompted review
Reply from Treatly
Hey John, Thank you so much for your kind review of our lingerie gift subscription. So nice of you to take the time to write it and we so appreciate it and your custom for the last year. We hope to continue to impress. Have a fab Christmas! Best wishes, Team GP :)
5* service and quality!!
I first subscribed to a 6 month subscription for my wife well over a year ago - since then I have been extending the subscription because of how much she loves the products and how great the service has been. Couldn't recommend enough, very personal and hassle free. Big shout out to Laura in Customer Loyalty for being a pleasure to deal with! :)
3 December 2020
Unprompted review
Reply from Treatly
Hi, Thank you so much for leaving your fab review of our lingerie subscriptions- so kind of you and it really means a lot to us (Laura says thank you too!). Have a lovely Christmas, Very best wishes, Team GP :)
Be warned
Be warned!
This has cost me so much but in such the right way! Bought this for my wife as a Christmas present but have no extended it because sue prefers the unwear to most high streets we've just extended the six months and will more than likely be doing so again both the customer service and the product are amazing and can't recommend it enough
14 November 2020
Unprompted review
Reply from Treatly
Haha, sorry about that Jonathan! We are so glad that your wife has been enjoying the underwear subscription though! Hope we can keep impressing her for another Christmas :) Sending you guys our best wishes, Team GP :)
Excellent all round
Excellent all round, brilliant high quality products that are a real treat. Customer service has been brilliant in providing advice and support and i would recommend the Goddess Project to everyone.
10 November 2020
Unprompted review
Reply from Treatly
Hi David, Thanks so much for your kind words- it means so much to us. We are over the moon that you enjoyed your lingerie subscription and our service. All the very best, Team GP :)
Treat your Goddess
The ladies running this, really do make it easy for us husband's/boyfriends to spoil our ladies with fantastic lingerie. Likes/dislikes/preferences are all taken into consideration and in the event your Goddess feels something doesn't suit her, the exchanges are easy and no quibble.
This is the best service out there, I promise you'll enjoy what is sent out 😍
9 November 2020
Unprompted review
Reply from Treatly
Hello! Thank you ever so much for leaving us such a nice review- we so appreciate it. We are so glad you guys enjoyed the subscription service and all the lingerie. Many thanks again, Team GP :)
Just so good at customer service
Just so good at customer service, and great products at a great price. Helpful and not patronising at all to husbands doing the purchasing!
Always excellent quality tasteful underwear.
20 October 2020
Unprompted review
Reply from Treatly
What a lovely review- thank you so much William. We are chuffed to hear that your lingerie subscription gift was a hit. Thanks for taking the time to leave feedback- it is massively appreciated. Have a wonderful day, Team GP
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