TreasureBox Reviews 

13,888
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,014 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and value of products, finding them comfortable, sturdy, and as described. Many appreciate the fast and efficient delivery, often noting quick dispatch and prompt arrival. The overall service, including communication and easy online ordering, is frequently highlighted as excellent. However, some customers noted issues with communication, specifically a lack of tracking updates or notification regarding order status and delivery times. A few people also found the assembly process challenging or time-consuming for certain items.

What people talk about most

Product

Customers had positive experiences with product, often praising the great prices and range of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super quick and prompt... See more

Quality

Users describe positive interactions with quality, with many expressing happiness and satisfaction with the... See more

Order

Consumers find the ordering process to be ambiguous, with many praising the ease of online ordering and quick... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comms, fast delivery, easy flat pack assembly. Pricing should be atleast $50-$70 for something low & small. The 9 Drawers are worth $80-$100. Personal opinion based on longevity, packing the dra... See more

Rated 4 out of 5 stars

We are happy with the electric recliners, they're very comfortable and quiet 😁. We had a few glitches with the office, we were told twice they were ready to collect, but they weren't there yet. So... See more

Rated 4 out of 5 stars

I purchased an armchair to find out after collection the ottoman was not included. I changed the order on sight whilst there to another armchair which included an ottoman. The customer service team we... See more

Rated 4 out of 5 stars

Dispatch was super fast however i didn’t receive any tracking updates. No emails to advise my order was on the way or had been delivered. Happy with the speed of delivery (2 days) but next time would... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(13,888)

2,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend this supplier

Great supplier to work with. My chair arrived within the week and the instructions in the box were easy to assemble the chair. Highly recommend TreasureBox for online orders. The chair was exactly as the picture on the website.
I really like my chair so comfortable.

11 July 2026
Rated 5 out of 5 stars

Very good service

Very fast delivery. I was very happy to have my new mattress arrive and to get it sorted for my bed! Best buy I have made.

7 July 2026
Rated 1 out of 5 stars

Lack of email communication from the…

Lack of email communication from the time I placed my order.
After 3 phone calls I finally recieved my product purchase. Im hoping the refund isnt going to take a long time.
Matthew a trainee was absolutely amazing in helping me resolve the issues with my purchase. He dealt with this grumpy lady very professionally and gracefully accepted my apology for being grumpy. He made things better.

14 July 2026
Rated 1 out of 5 stars

I recently purchased the Lustra 2 Piece…

I recently purchased the Lustra 2 Piece Dressing Table with Mirror & Stool Set, and unfortunately I have been unable to complete the assembly due to missing and defective parts.

The issues are:
• All of the drawer side panels are missing, so none of the drawers can be assembled.
• One of the drawer panels (Part 17) was manufactured without the required pre-drilled holes, making it unusable.

I have attached photos showing the missing drawer parts and the defective panel.

Could you please send the replacement parts as soon as possible? Please let me know if you require my order number or any other information to process this request.

6 July 2026

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