Travis Scott Reviews 

I ordered a Travis x Barça jersey on May 9th. 130 days ago!!! Still nothing. How can Travis allow something like this to happen? It reflects badly on his brand, his image, his character. Really disappointing. Shame.

Ordered a CJ x FCB Hoodie back on May 11th. Was notified about the 8 week production time or how long it was.

The 8 weeks passed and I was wondering what was going on with my hoodie. Contacted CS - was told there was a production issue. Fair, it happens. A few weeks went by, no news - contacted them again and was told they were within the 8-12 weeks. All right fine, I’ll wait a little longer.

No further information until the end of August. Finally received a notification that the item has been shipped. Received it today 6-7 days later. Quality is solid. Gonna use it during colder weather/seasons. Unfortunately the waiting time / lack of information / support ruins everything.

The hoodie was ordered May 11th and I received it September 4th. I’ve never experienced anything like it.

There have been some production delays on the FC Barcelona items. We are working to get these items shipped out as soon as possible. The hoodies are expected to ship in September. The jerseys and footballs are expected to ship by the end of September. Tracking details will be emailed once your order is ready to ship.

CJ Support Team

GOT THIS EMAIL TODAY FOR THE ORDER INQUIRY I SENT 2 DAYS AGO. ORDERED CJ X NIKE X FC BARCELONA RETRO ON MAY 15TH .

I don’t believe what I am reading. How is Cactus Jack Store still operating?
I purchased WWE x Travis Scott merch back in April 2025 and it is now August 2025 and they disregard every email with the same respond and no real update on shipping. My order now says cancelled with no refund issued. £300 simply stolen but one of the biggest artists in the world.

Order in May a retro Barcelona Jersey, and send 3 mails about the status and never receive any answer. So Travis Scott you OWN me money.

Not only can the products be completely different than what is advertised when made, but the customer service is terrible. The estimates are ALWAYS wrong, and if you want an update on your products shipping, you'll get no more emails from them. They won't answer you if you try to reach out. They do not care about the customer.

I placed an order on May 10, I sent several emails for follow-up no response!! Worst customer service I've ever seen. I will never order with them again!

Waited four months for my travis x Barcelona now. Customer support doesnt answer, no updates. Nothing. Worst webshop ever. So arrogant. Dont Buy anything

Ordered a Travis Scott x Barcalona football shirt 19th may, and no update at all. Tried to get in contact with their support, but no answer or nothing.

It's frustrating that we placed an order in May, expecting delivery in August, and despite our continuous follow-ups with the invoice number, we've received no updates or responses. This situation is unacceptable. Marshniel Mitra

Ive ordered 2x travis x Barca Hoodie 3 months ago and havent receive any info, tracking number nothing even a response to an email. im still hoping it will be deliver but honestly im feeling being ripped off...Someone should vlog this shituation to make awareness..

Ditto. Ordered 9th May. 10-12 weeks for shipping. 13 weeks pass and emailed customer service. No pleasantries, no apology, just 'we are experiencing delays'. Then nothing... no more replies. Clearly a scam!

It was a month for delivery which wasn't a problem. The jersey looked sick and the collectors box it cam in was cool but the quality/feel of the shirt was meh. I ordered XXL cos i like baggy clothing and it felt more like a size XL as the sleeves didnt make it to my wrists and the bottom of the jersey looked weird

It has been 13 weeks since I purchased my barca merch and I havent received any updates yet.

I tried to contact them twice but no responce.

My son purchased the Barcelona/Travis Scott football shirt 3 months ago from Travis Scott’s official clothing website using his savings of £130.

It has been 3 months and his order has still not been delivered. He was originally told delivery 12 weeks, which I thought was odd as it can’t be that difficult to ship a football shirt. He has recently been told they are having difficulties shipping orders!

He is determined to persist in waiting for his order, but after reading these reviews it is highly likely he has been scammed. I’m not impressed how is a celebrity who is a father and already has so much negative press is allowing to run a scam and fraudulent clothing company ripping off young kids, fans etc when he has enough money himself!

I’m ready to take this further and happy to go to the press to highlight this star ripping off his fans.

After ordering goods from their site no response it is two months already, and no reply to emails.

I purchased the Travis Scott x FC Barcelona sweatshirt on May 10th from the official Travis Scott store. After almost three months didn't received any tracking number or shipping updates.
I reported the case to my bank and ask for refound.

Hi everyone,

I ordered the Travis Scott x FC Barcelona jersey on May 12th from the official Travis Scott store (CactusJack.com). It’s been almost three months, and I still haven’t received any tracking number or shipping updates — neither from the store nor DHL.

Recently, I got a physical notice from my local post office in Poland that a package was waiting for pickup weeks ago but was returned because I didn’t know about it (I never got any email or SMS notifications).

Has anyone else experienced this? Did your package eventually arrive? What did you do to resolve it?

I’ve contacted the store multiple times with no clear response. Any advice would be appreciated.

Thanks!

Fraud, I bought a product, it hasn't arrived and they don't respond to my emails.
Terrible customer service.
It's been more than 10 weeks and my order hasn't arrived.
This is a robbery, I gave them my money for nothing, scammers

Very disappointed in my experience! Ordered items and never received them!!!
Attempted multiple times to contact customer service but no response yet!!
At this point all I want is a refund.
This is just unacceptable!