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Travelteer Reviews 

811
•
TrustScore 5 out of 5

4.8

Volunteer Organization
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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and coordinators are extremely supportive, friendly, and well-prepared, making every moment of the trip deeply engaging and memorable. Travelers also appreciate the exceptionally well-organized activities, wonderful local experiences, and the unique opportunity to build lifelong friendships while exploring incredible international destinations. However, some people mentioned encountering unexpected issues regarding shared accommodation arrangements, limited project availability, or a general lack of clear structure during certain volunteering stages. A few reviewers were similarly dissatisfied with frustrating administrative hurdles, travel complications, or communication challenges from agents regarding their initial trip preparations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, approachable, and supportive... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting the well-organized trips... See more

Holidays

Reviewers mention positive feedback about holidays, describing them as incredible experiences with... See more

Service

Consumers find service to be positive, highlighting well-organised tours and incredibly helpful, friendly... See more

Location

Users describe satisfaction with the location and destinations offered. Reviewers note that the weather was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the most amazing time working on the wildlife conservation project run by travelteer in Vietnam. The volunteer house was well run and comfortable, food was delicious and staff were amazing. Spec... See more

Rated 5 out of 5 stars

I honestly loved the general vibe of the whole trip, no matter the activities. The instructors we had always ensured we had a good time and were really nice to talk to. This experienced really helped... See more

Rated 5 out of 5 stars

Although I was only able to be out in Sri Lanka for two weeks, I had the most incredible time on both the coast to coast tour and the sport development volunteering programme. The programmes a... See more

Rated 5 out of 5 stars

Volunteering is much more than just about yourself, as the created impact is far bigger than one can imagine. The Travelteer team has been nothing but helpful and supportive in my journey before and d... See more

Company details

  1. Volunteer Organization
  2. Tour Operator

Written by the company

Offering non-profit #volunteering to UK #students with an opportunity to explore and make a difference in #SriLanka #Nepal #Morocco #Vietnam #Instagram @travelteer_uk

Contact info

4.8

Excellent

TrustScore 5 out of 5

811 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(811)

236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good

Good bad organisation but amazing experience but not all are 5 star hotels and food has been hit or miss

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Loved it

Loved it, great experience would 100% do it again! Trip of a lifetime!!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely great experience that…

Absolutely great experience that started with the tour (amazing time). The volunteering was an incredible rewarding experience accompanied by great coordinators and local workers to help make a difference to the local environment. Accomodation was great and so was the food.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Travelteer's poor communication and broken email system.

Communication prior to the trip was extremely poor. Travelteer had a problem with their email system where my son didn't receive any emails. We phoned them up and asked them to send emails to myself (his Dad) instead, I then received one email in December. Then in the 6 months prior to the trip I received nothing, missing all 9 emails including the pre-flight video, embarkation details etc. Very frustrating.

23 July 2026
Unprompted review
Rated 2 out of 5 stars

Poorly organised

The people locally managing the Morocco programme are unbelievably amazing, but the volunteering experience itself was underwhelming. There was little structure, transparency, or clear purpose to the projects we carried out. Everything felt ad hoc and poorly organised. In the end, I felt that I learnt little, if anything, from my two weeks there. What is advertised on the Travelteer website is often not what you get.

19 June 2026
Unprompted review

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