I cannot recommend Chelsea enough! Her guidance and support made an incredibly stressful travel situation so much easier. She was patient, knowledgeable, and genuinely cared about helping me get saf... See more
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⭐️Chelsea Knight, a Travelqus.com employee-supervisor, was so kind to me when I was unable to fly home when planned. ⭐️She has sent me a credit to use on another occasion, which helps me. ⭐️S... See more
It was good thank you
I was very hesitant to use this service, but after my third booking, I can share that it's been a very positive experience. You work with an actual human, who picks up your call, and who assists every... See more
Company details
Written by the company
As a travel agent we help people make travel arrangements, which include booking flights, hotels, sightseeing tours, making dining recommendations. We as reputed travel agent assess each customer's unique needs, preferences, and budget to ensure their trip goes as smoothly as possible.
Contact info
38 High Forest DrCarbondale, IL, 62903, Carbondale, United States
- 1-800-914-4832
- support@travelqus.com
- travelqus.com
Breach of guidelines
Chelsea
I cannot recommend Chelsea enough! Her guidance and support made an incredibly stressful travel situation so much easier. She was patient, knowledgeable, and genuinely cared about helping me get safely to my flight. Chelsea is truly the best travel agent I could have hoped for!
— Sarah Lapides
I am writing to commend one of your…
I am writing to commend one of your employees, Nick Thomas. I had been on the phone with your airline for at least two hours, I’m not exaggerating, when I was finally put in touch with Mr. Thomas. He immediately assessed the situation and began working on the problem. He stayed on the line until the issue was resolved. Then he went above and beyond and provided me his email, phone number, and extension so that if I had future issues I could contact him directly. Today I was having trouble getting the website to work in getting my boarding pass so I decided to try to contact Mr. Thomas again not really expecting to get through. Sure enough he answered the phone and not only remembered me but was again pleasant and corporative. This whole experience could have been a total disaster but Mr. Thomas saved the day both times. Southwest Airlines should consider rewarding Mr. Thomas with a raise, a bonus, or even free air travel and let me explain why. Any employee can do their job but an employee who doesn’t expect anything but a paycheck and still does so much more to make a customer happy should be recognized and rewarded. This is a dedicated employee! I will tell everyone about this great experience. I would have equally complained to everyone about a bad experience. Thank you Mr. Thomas
Change flight time with rep Peter
It was very easy working with Peter the spirit representative he was very helpful and courteous. Thank you!
Peter jones is wonderful
Peter jones is wonderful. Had a problem with my tickets and he helped tremendously. Customer service is awesome.
Mrs Summers - Simply the best!
Ever since our first reservation Mrs Summers is THE person to call. Amazing personality, excellent service very polite and always with a smile! I stopped searching online I know in advance she will do her best to accommodate our needs.
Mrs Summers keep up the amazing work you are one of a kind !!!
Our family is,waiting for you in Greece !!! 🇬🇷
You can trust “Trustpilot” for all your travel needs.
Miss Summers provided all my needs with patience and professionalism. I highly recommend her.
⭐️Excelllent service by Chelsea of Travelqus
⭐️Chelsea Knight, a Travelqus.com employee-supervisor, was so kind to me when I was unable to fly home when planned. ⭐️She has sent me a credit to use on another occasion, which helps me.
⭐️She also expressed kindness in my time of need because of our circumstances. I had explained my situation of an extended illness of a family member with combination of serious conditions bring treated in hospitals and in rehab.
⭐️After I found your agency, I have used you twice I think.
⭐️I recommend your agency to others.
(I hope I spelled her 🌸name correctly)
M Mellon
Amazing experience
Amazing experience! Miss Watson is so professional and patient. Thank you so much for all the help.
Great service
I was very hesitant to use this service, but after my third booking, I can share that it's been a very positive experience. You work with an actual human, who picks up your call, and who assists every step of the way. Summer, my representative even calls back to offer to alter my reservation if she finds a better price or flight. Five stars!
Sammy showed excellent customer…
Sammy showed excellent customer service. He was calm, quick, and very helpful in getting the information to me that I needed. His assistance made my difficult situation bearable. I would hire him for customer service without a doubt.
Super happy the way Ryan was able to…
Super happy the way Ryan was able to help us with the booking for our trip
Thank you so much, have a wonderful day
Sammy Smith was most helpful with our…
Sammy Smith was most helpful with our travel needs.
Ryan Hastings saved me, from being stuck in Florida
Ryan Hastings was an incredible customer service agent, he was able to help secure me a flight on the 4th of July after my original booking company had the date set for the 14th, and the price had changed.
Mr Fammy was really helpful and…
Mr Fammy was really helpful and patience He was go out the way to help me a,( a old Vn lady with poor English ) he is understand my need ,made it simple and easier for me ( good commucation ,he will be my traveling concern from now on He is a best thanks.
Jack Smith
Jack Smith, the agent who helped me was thorough and attentive to getting the reservation correct. As an 85 year old making my first reservation, his assistance was most appreciated.
Gratefully
Lucille Taylor
I had a fabulous experience with Jeff…
I had a fabulous experience with Jeff from American Airlines in Customer Service although he could not change my ticket because I had economy he did everything he could to try to make things better for me as an older woman in her 60s traveling alone what a wonderful employee and kind human .
Easy process with agent Melvin Salt!
My agent, Melvin Salt, was fabulous! He helped me through all the details, set it all for me, and found the best price. He was extremely patient, friendly, and accurate. Many, many thanks!!
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