I made a travel insurance claim for the first time with Travel Protect after losing my Garmin Watch while surfing. The claim was made through their partner Robin Assist and after providing the receipt... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was searching for travel insurance for our trip to lake eyre on Saturday 29/11/25. I chose travel protect because I could do it for one day whereas everyone else wanted two days payment. We enjoyed... See more
I purchased a policy for myself, my husband & 2 adult daughters yo go to Bali. My husband got terribly sick & couldn’t fly back on our original return date. He had to go into hospital in Bali for 4 da... See more
First time in many many years of travel that I have needed to use my travel insurance and this company was exceptional. Constant contact, empathy, and advice on how to navigate a dreadful time in a fo... See more
Company details
Written by the company
Welcome to Travel Protect, a fresh and innovative travel insurance brand tailored for young and adventurous Aussie travellers! Our aim is to offer affordable and comprehensive coverage that provides peace of mind as you explore the world. We understand the passions and priorities of today's youth, and we've created insurance policies that cater to your unique needs without breaking the bank. Travel Protect focuses on providing coverage for a wide range of activities and situations, from active sports to unexpected medical emergencies. Our flexible plans and user-friendly online platform allow you to customise your coverage to suit your individual requirements, helping ensure you're well-protected throughout your journey. In addition to great value and comprehensive coverage, we pride ourselves on exceptional customer service. Our dedicated team of travel insurance experts is always just a click away, ready to assist you with any questions or concerns.
Contact info
Adelaide Street, 4000, Brisbane, Australia
- hello@travelprotect.au
- travelprotect.au
4.6
Excellent
531 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As an older traveller I found the…
As an older traveller I found the application straightforward. The price was the best I had found and as I have used Travel Protect before, I booked with confidence. I appreciated the affordable scooter cover also.
3 April 2026
It was easy and the price and cover was…
It was easy and the price and cover was excellent
9 April 2026
Easy to deal with and Great website to…
Easy to deal with and Great website to navigate definitely looking forward to using your services offered every time I get to travel thanks for making your services offered Easy to use regards Stephen
31 March 2026
Would give a zero if we could
Would give a zero if we could. Literally 0 point in having travel insurance because when issues occur, they do EVERYTHING not to cover.
Our flights were cancelled as we were leaving for the airport on a red eye. Travel insurance asked reason for cancellation, which was no available crew, and they said that's not covered. Why does it matter why it's cancelled, it's cancelled and it's not our fault. Absolutely appalling.
Do not use this company.
14 April 2026
Unprompted review
We had no issues so no claims
31 March 2026
I have existing ailments that most…
I have existing ailments that most companies charge an extravagant amount to insure.
Im in good health and in remission so Im grateful to not be punished for it.Thank you for making me feel normal and for leaving me with some spending money, you will be recommended.
30 March 2026
a competitive and balanced cover
I used iSelect to find a competitive priced travel insurance rhat met my unique set of needs.
Travel Protect was the first on the list and when I investigated further, they met all my needs and for a competitive price.
Well done Travel protect on your insurance offerings.
24 March 2026
REASONABLY PRICED
The travel insurance policy included everything we need for our week long domestic holiday in Australia, at a reasonable price. My query regarding rental vehicle excess was answered promptly and clearly. Hope we do not need to make a claim, but so far the process has proved to be very good.
6 April 2026
Unprompted review
I have used this company for my travel…
I have used this company for my travel insurance over the years.
I had to make 1 claim. There service and speed in the claim was excellent.
I will only use this company.
One very happy customer.
27 March 2026
Easy and affordable!
17 March 2026
Very quick response to my enquiry and…
Very quick response to my enquiry and great price.
16 March 2026
Easy to use for travel insurance
Easy to use, great options for travel insurance and affordable
22 March 2026
It was relatively easy to navigate…
It was relatively easy to navigate through the process.
16 March 2026
So easy and good prices
19 March 2026
Travel Protect insurance…
I found Travel Protect insurance website process quite easy to use, great value for money, they gave me alot of information regarding coverage options.
The unlimited medical and hospital coverage, 24/7 Assistance.
The application process was easy and the price was very affordable.
In the end this company ticked all the boxes for our holiday.
9 March 2026
Easy online process to purchase
It was easy to purchase the travel insurance online and it was reasonably priced. I traveled to Vietnam and luckily did not require to use it.
3 March 2026
Unprompted review
Online application was easy
3 March 2026
Easy to use website
4 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.