Travelmarvel Premium Cruise and Tours Reviews 

Just back from our first ever river cruise and based on our experience, it won't be the last!!
Absolutely brilliant from the booking process, the answering of questions I had before going, to the drop off at the airport, where the rep actually took us to the check in desk, not just dumping us at the door!
The cruise was fantastic, with free, guided tours of most places we stopped at. Boat was good, cabins comfortable, staff excellent as was food.
It would have been nice to have been given the next day's itinerary in paper form, but do understand the need to reduce use of paper!!

We had an awful transfer from Munich, it was 1.30 mins late and we had already waited 5 hours. 7 customers had got up before 3.0 am ! We had to wait for 2 people!
Then due to low water levels we were 20 hours behind schedule which meant getting buses to see the sites on our itinerary.. then due to logistical planning issues we missed one of the UNESCO World Heritage sites.. this was disappointing.
The Hotel side was still excellent.. but a lot of the food was bland.

All of the staff on the ship were very hardworking and extremely polite and helpful.The food was superb and the trips were well planned and run by very good guides.

First River cruise and it exceeded my expectations. A new ship which was very comfortable. All crew went out of their way to make it an enjoyable cruise

Staff excellent, food great , price reasonable, however not really was for us as cruise at night and during the day boats tied up together so view often against a wall or into the boat next door . We were very pleased we went though .

Whole experience was enjoyable apart from the initial arrival at the airport and the near two hour wait for the coach transfer to the ship. Once on-board the staff could not have been any more friendly day to day. The food was generally very nice and always piping hot. The excursions were okay but it is difficult to see how they could be much better. Really enjoyed the cruise.

Fab accommodation excellent staff and attention to detail at all times.

The staff were very friendly and helpful.
Cabins clean and well equipped plenty of storage.
Good food and plenty of it.

Lovely boat, great staff, good food, lovely cabins. Unfortunately, waste of time having French Veranda as always travelled at night so no views of scenery along river, apart from 11/2 hours through Wachau Valley section. When docked, again, no views as another boat, literally, right alongside. May as well had no window.

Staff were brilliant, ports of call excellent, cleanliness of room and ship generally great, made friends easily. The dinner was sometimes only fair and the afternoon snacks a little basic. Would definitely book again though.

The rep was excellent and all the staff friendly

Everything from accommodation, food, outings, all facilities om the boat were extremely well organised. Talk each evening and being introduced to all members of staff was a good touch. Felt comfortable and safe,knowing I could reach a member of staff quickly and easily.

Over all very good, but would have liked a bit more day time cruising (early evening).
Staff worked very hard and helpful, the boat was very clean food and drink plentiful, Akos the cruise director was excellent and very helpful. On walking tours it would have been more helpful if the segregation between efficient walkers and less efficient walkers was better.

Great scenic and beautiful cruise on the Danube. State room (owners’ suite) excellent (but for one thing, see below*). Staff were exemplary and everyone efficient and friendly. The tour director couldn’t have been more informative and the quality of local guides excellent. Food could be a little patchy but the dining room staff were attentive and very professional. *Two tiny quibbles. Local knowledge of traffic jams in Budapest would have saved a wasted hour on the coach, and one badly broken floor tile in our bathroom in a strategically inconvenient place should surely have been fixed? Ending on a positive note, however, the Illumination Cruise on our night in Budapest was a magical finale to a super holiday.

Mostly well organised
Lovely and very helpful staff

The staff were efficient and friendly. The room service was excellent. The food was very good. The excursions were excellent with superb guides who were very knowledgeable and spoke very good English. In all our holiday was lovely and will be remembered.

Our first river cruise and couldn't fault it. Cabin,crew,service and food all excellent. Every stop was superbly organised with optional guided tours. All tour guides spoke fluent English and were really knowledgable. Visited some wonderful places on and around the Danube and would thoroughly recommend.

All staff involved were excellent. Really enjoyed the on board entertainment as well as the included excursions.
Of particular merit was the restaurant where a good range of food was on offer and presented to the highest standard. The cruise director provided really useful information prior to all on shore visits where every tour guide was a wealth of knowledge.

Good communication with the passengers and great service on board.

The staff, accomodation, food and excursions were excellent, very helpful and kind, good entertainment too.
The departure day was disappointing as only 3 toilets available to all the passengers once they had left their rooms so constant queues , not ideal for the many elderly passengers, (my dad would have been horrified for the last 20 years when he was travelling) . The journey to the airport was made interesting by our knowledgeable guide but we arrived 4 hours before the flight and told ‘check in’ was open. It was not, so could not drop our bags. Was a very long walk to the eateries and shops, which several passengers were not able to manage, so not even a coffee for 4 hours. BA check in girls were miserable and rude, The flight excellent with lovely cabin crew.