No response after 24 hours!
No response after 24 hours!! Great job by non - "professional:!
11 September 2025
Unprompted review
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Once you pay, you are on your own.
After booking our 10 day Spain trip through TLV, we had our luggage stolen in Madrid. We were directed by our Tour Mgr to deliver our luggage to the lobby to prepare for transport to Seville, which we did. When we returned from breakfast in the hotel, we discovered that two pieces of our luggage had been stolen out of the lobby. Not being familiar with the country I reached out to our travel agent with TVL and received no assistance! She did not contact the hotel nor Great Rail Journeys to assist us. Do not depend on this travel agency for anything after you pay for your trip!
5 June 2025
Unprompted review
Terrible company
Worst travel agency ever. Fran Klein is worthless. Waits until the last minute so you have to chose from the leftovers. Do not use this group.
24 June 2024
Unprompted review
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