Travel Hub Ltd Reviews 

449
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff who patiently guide them through finding the best prices and ideal travel options. Consumers note that the booking process is wonderfully smooth, efficient, and stress-free, with representatives offering prompt communication and consistently reliable support throughout. Some reviewers were not happy with occasional stressful interactions, mentioning that the tone used by advisors could sometimes feel disrespectful or that operators provided unhelpful answers. A few people also noted that customers should carefully double-check important details such as name spellings prior to final confirmation to avoid any issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and knowledgeable staff... See more

Booking process

Customers report positive experiences with the booking process, highlighting smooth and efficient service... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the helpful, friendly, and... See more

Price

People report positive experiences with price, frequently highlighting competitive quotes and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few... See more

Company replied

Rated 5 out of 5 stars

I've been booking my air tickets with Travel Hub since 2024. My first person of contact is Fatema. A brilliant, knowledgeable, smart girl with excellent communication skills in English... See more

Company replied

Rated 5 out of 5 stars

Jignesh Mehta at Travel Hub helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He goes a step ahead to help customer. His recommendations are prac... See more

Company replied

Rated 5 out of 5 stars

I have been booking our travel tickets with travel hub always and I must admit all the staff are very helpful when answering the initial call.. I must give RUTU DOSHI 5* service which she provided me... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Flights Search Site
  5. Holiday Accommodation Service
  6. Tour Agency

Written by the company

Travel Hub is one of the most renowned travel agencies in the United Kingdom and relishes a high reputation for providing reliable, personalized and professional travel services. Established in 2004, we have maintained our notoriety in the cost-conscious travel market for providing cheap online flight deals. We specialize in international air tickets, holiday packages online, domestic travel in the Indian sub-continent and ancillary sales..


Contact info

4.8

Excellent

TrustScore 5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(449)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good experience and good very…

Really good experience and good very budget friendly tickets and the staff was very good specially Meet Goswami who is very knowledgeable and explained everything very well keep it up guys and thank you so much for your service Meet.

28 October 2025
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear HarshGiri Gosai,

Thank you! We truly appreciate your wonderful feedback. It’s great to hear that you had a good experience with us and found our ticket prices budget-friendly. We’re especially glad that Meet Goswami provided you with excellent service and clear guidance throughout. Your kind words mean a lot to our team!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Excellent service from krishna and the…

Excellent service from krishna and the team, great prices and very helpful staff, great customer service

23 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Customer,

Thank you! We truly appreciate your kind words about Krishna and our team. It’s wonderful to hear that you were happy with our excellent service, great prices, and helpful staff. Your feedback means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I have really good experience with Jignesh

I have really good experience with Jignesh. I have been scammed while booking ticket for my husband. He has patiently listened to me and booked ticket.
thank you!!

3 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Bhavika Shah,

Thank you! We truly appreciate your kind words and are glad to hear that Jignesh was able to assist you during such a stressful situation. His patience and support are something we are very proud of, and we’re happy you had a positive experience with us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Travel Hub very good travel agency with very experienced helpful staff.

I have been dealing with your assistant Santosh for my buying tickets to India from you, as from my first experience with him I have to say he is very polite professional and very helpful, I have been travelling to Mumbai since last 55 years and always have someone like Santosh and I stay with company as long as I get good service my previous experience was with Lyca travel then after 15 yrs the assistant left and I looked around and found Travel hub and got good assistant Santosh in your company. Very satisfied with his handling my travel .

3 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Mrs. Sumitra Zaveri,

Thank you so much for your heartfelt and detailed feedback. We are truly honoured that you have placed your trust in us, especially with your long and experienced travel history. It’s wonderful to hear that Santosh has impressed you with his polite, professional, and helpful service. We are proud to have him on our team, and your appreciation means a great deal to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Excellent Customer Service

I had a fantastic experience booking tickets with Shikha Goswami. She was incredibly professional and efficient, finding me a great price for my flight. She is proactive in anticipating my needs and communicated clearly throughout the booking process, making everything feel smooth and hassle-free. I would highly recommend shikha Goswami and will definitely use their services again for future bookings.

2 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Martina Noronha,

Thank you so much! We truly appreciate your wonderful feedback. It’s great to hear that Shikha provided a smooth, hassle-free booking experience with proactive support and excellent pricing. Your recommendation means a lot to us, and we’re delighted that you’ll be choosing us again for your future travel plans.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I have used Travel Hub in the past and…

I have used Travel Hub in the past and excellent service from start to finish Santosh my contact is amazing and of course Fatema and Rudra as well
I will always travel with Travel Hub.

3 November 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Kosh,

Thank you! We truly appreciate your continued trust and kind words. It’s wonderful to hear that Santosh, Fatema, and Rudra have consistently provided you with excellent service from start to finish. Your loyalty and appreciation mean so much to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Excellent service

Excellent service

31 October 2025
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Kirtibaben Gudka,

Thank you! We truly appreciate your kind words and are delighted to know you were happy with our service. Your support means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Excellent customer service

Great service,
Special mention to Shikha Goswami who was very patient and helpful in rescheduling my ticket.
Thank you.

29 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear jayson
Thank you, for your kind words! We’re delighted to hear that Shikha provided you with excellent support during your ticket rescheduling.

We look forward to serving you again soon!
Best regards,
Travel Hub

Rated 5 out of 5 stars

The best place to book an airplane…

The best place to book an airplane ticket. Very quick and easy to get things done. Priyanka especially was very helpful and very helpful. 10/10 would recommend.

29 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Prakash Parmar
Thank you, for your wonderful review! We’re so glad to hear that Priyanka made your booking experience smooth and easy. Your recommendation means a lot to us!

We look forward to serving you again soon!
Best regards,
Travel Hub

Rated 5 out of 5 stars

Good customer service and helpful

30 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Consumer,

Thank you! We truly appreciate your kind words and are delighted to know you found our customer service helpful. Your feedback motivates us to keep delivering great experiences every time.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Every time I have booked tickets with…

Every time I have booked tickets with Travel Hub the service has been exceptional and it has been great experience specially Anamika has been an absolute star helping me to get the best deals

29 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Naina Limbachia,

Thank you! We truly appreciate your wonderful feedback. It’s great to hear that you’ve consistently had exceptional experiences with us and that Anamika has been a star in helping you find the best deals. Your continued trust means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 1 out of 5 stars

Dishonest people who fail to honor…

Dishonest people who fail to honor comittments. Take all money in advance then don't provide what was promised. Disappointing..

23 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Thank you for sharing your feedback. However, we are unable to identify you as one of our customers, and despite our repeated attempts to reach out and gather more information, we have not received any response from you.

We take all concerns seriously and are always willing to address any genuine dissatisfaction. Without any details or communication from your side, we are unable to verify your experience or provide a resolution.

Regards
Travel Hub Team
02087828833
(Available 24*7 at your service)

We remain committed to transparency and customer satisfaction. If you have a genuine concern, please contact us directly so we can assist you promptly.

Rated 5 out of 5 stars

I book the many flights with the travel…

I book the many flights with the travel hub with the help of mehul solanki. He is the best person providing the best price all time and always available to help.
Always great price.

Thank you

Shubham patel

27 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Shubham Patel,
Thank you! We truly appreciate your kind words and continued trust. It’s wonderful to hear that Mehul Solanki has been consistently helpful and reliable in providing you with the best prices and support. Your satisfaction means a lot to us!
We look forward to serving you again soon!
Best regards,
Travel Hub

Rated 5 out of 5 stars

Good service from Mehul

Mehul Solanki booked my flights.
He would get back to you within the time he tells you and happy to answer questions.

After I had paid the deposit, he phoned to see if he can book my seats, meal preferences etc

8 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear SV,

Thank you! We truly appreciate your kind words about Mehul Solanki. It’s great to hear that he provided timely communication, answered all your questions, and took extra care in arranging your seats and meal preferences. Your feedback means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Travel Hub Shining agency

Quick response and highly satisfied advice given by Anamika(India iffice) and Heer(wembley london office). Agency Travel hub recommended to all. Tickets issued at reasonable discounted price.

23 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Silvester,

Thank you! We truly appreciate your kind words about Anamika from our India office and Heer from our Wembley, London office. It’s wonderful to hear that you were happy with their quick response, helpful advice, and the reasonable, discounted ticket prices. Your recommendation means a lot to us!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Travel Hub Limited

I’ve been using Travel Hub Limited for the past 18 years for all my flight bookings and visa services, and they have never disappointed me. Vikas and his team are extremely professional, reliable, and always go the extra mile to make things smooth and stress-free.

The staff is always friendly, patient, and supportive, making every interaction a pleasant experience. A special mention to Heer, who handled my visa application yesterday — she was incredibly efficient and made my day with her professionalism and cheerful attitude!

I highly recommend Travel Hub Limited to anyone looking for top-quality travel and visa services. They truly set the standard for customer care and long-term trust.

18 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Sivakumar Subramaniam,

Thank you so much for your continued trust and loyalty over the past 18 years! We truly appreciate your heartfelt words about our team. It’s wonderful to hear that you’ve consistently found our services professional, reliable, and stress-free.

We’re especially delighted to know that Heer made your recent visa application experience smooth and pleasant with her efficiency and cheerful attitude. Your appreciation and recommendation mean a great deal to us and motivate our team to keep delivering exceptional service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

We are so happy specially keval who…

We are so happy specially keval who help me to find chepest flight to India. We going every year india but we booked first time with travel hub good price and good customer service

Thanks

18 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Patel Vijaykumar,

Thank you! We truly appreciate your kind words and are delighted to hear that Keval was able to help you find the cheapest flight to India. It’s wonderful to know that your first experience booking with Travel Hub was positive, with good prices and great customer service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

My Thomas Dsouza

Because you’re the best and good service I’m very very happy with you all. Thank you so much

17 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Thomas Dsouza,

Thank you so much! We truly appreciate your warm words and are delighted to know that you’re very happy with our service. Your satisfaction means a lot to our entire team!

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Mr jigneshbhai was very polite and…

Mr jigneshbhai was very polite and understood what I want delt with all my work very well EXLANTPERSON.

11 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Suresh Patel,

Thank you! We truly appreciate your kind words about Mr. Jigneshbhai. It’s wonderful to hear that he was polite, understanding, and handled all your work so efficiently. We’re delighted you had such a positive experience with him.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Was attended quickly

Was attended quickly, and sorted my flight’s immediately,service is fantastic

10 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Mr. Bhupendra Patel,

Thank you! We truly appreciate your kind words and are glad to hear that you were attended to quickly and your flights were sorted efficiently. It’s great to know you found our service fantastic.

We look forward to serving you again soon!

Best regards,
Travel Hub

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