Travel Goals UK Reviews 

1,184
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and professional throughout the entire planning process. Travelers note that the booking procedure is extremely smooth, easy, and perfectly tailored to individual preferences. Some reviewers were happy with the detailed recommendations provided for various destinations and accommodation options. People also mentioned that communication remained clear and consistent from the initial inquiry until the trip actually began. Consumers highlight that support teams are always reliably available to answer questions and resolve any doubts quickly. Clients feel fully reassured knowing that every single detail of their bespoke itinerary is carefully managed.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and dedication... See more

Holidays

Customers consistently note positive experiences with holidays, praising the efficient organization and... See more

Service

Reviewers mention positive feedback about service, highlighting attentive and professional support from staff... See more

Booking process

Reviewers highlight positive aspects of booking_process, frequently noting that the procedure is smooth,... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are consistently reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience started online, we then called the company to work out a package. The first pleasing fact is that our calls were answered quickly. The second exceptional aspect was the way Chloe Adams... See more

Rated 5 out of 5 stars

Thank you, Robert, for your excellent service and support. You have been very reliable, responsive, and helpful throughout the entire booking process. You made everything smooth, easy, and stress-free... See more

Rated 5 out of 5 stars

Big thank you to Alex, he’s has been so helpful and patient in planing our bespoke family trip to Asia for next year. We went to him with a vague idea and he has helped put together an amazing seamles... See more

Rated 5 out of 5 stars

I made an inquiry about a trip to Japan and received a very detailed reply from Joanne. I had many questions, which she answered extremely thoroughly- nothing was too much trouble. She provided me wit... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Tour Operator

Written by the company

Travel Goals UK is a travel company based in the United Kingdom that specializes in providing personalized travel solutions to its clients. The company offers a wide range of travel services, including flights, hotels, car rentals, and holiday packages, tailored to meet its customers' specific needs and preferences. Travel Goals UK prides itself on its customer-centric approach and strives to provide exceptional travel experiences that exceed its client's expectations. The company's team of experienced travel experts ensures that every aspect of its clients' travel arrangements is meticulously planned and executed, from when they book their trip to when they return home. With a focus on quality, affordability, and convenience, Travel Goals UK is committed to making travel easy, enjoyable, and memorable for its clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,184)

372 reviews in the last 12 months

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Rated 5 out of 5 stars

Japan and South Korea Experian e

We have just returned from a holiday to Japan and South Korea.Travel Goals organisation and attention to detail with the travel, both air and train, plus the hotels was faultless. We stayed in 5 different hotels, each a little different but well appointed and located in areas with great travel infrastructure to any areas you’d wish to visit.
The whole experience, from the initial enquiry to completing the payment for the holiday was smooth. On several occasions we had questions that needed addressing, I think this was more due to us not having done long haul travel before but each question was answered promptly and in-depth.
I will be looking at using the company again and would not hesitate in recommending them to friends.

14 May 2026
Rated 5 out of 5 stars

Amazing and helpful staff

We went with this service for our honeymoon. We chose the 5 in 1 Asia experience, Jess Taylor was extremely friendly and supportive every step of the way . She helped answer all questions and put togetehr a trip that was perfectly suited to us.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Second time booking

This is my second time booking with Travel Goal UK. I couldn’t recommend them more! Easy booking experience and everything covered when you arrive. The prices are also so so good! I can’t find the same packages anywhere near the prices they offer. 10/10

28 May 2026
Rated 5 out of 5 stars

I had not used Travelgoals before and…

I had not used Travelgoals before and was dubious.
However, i was happy with this company. Was able to communicate via Whatsapp and email. They always responded promptly.
Travelgoals booked my flights, hotels and bullet train transfer between cities.
I did Tokyo, Kyoto, Hiroshima and Osaka, spending 3 nights in each city.
Airport transfers were not included, but so easy to use the train into the city and cost effective, same for my transfer from Osaka city Hotel to Osaka airport.
Would be good if Travelgoals provides details of airport transfers.
I Googled before I went.
I paid monthly for my trip to spread the cost, which was helpful.
Breakfast at the first Tokyo hotel was a bit poor, but everything else was fine.
Osaka Hotel was a double room, but very small, as was by myself it worked out fine.
Bullet train between cities was spot on.
As a solo traveller, I found Japan easy and safe.
I would recommend Travelgoals and would use them again.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

China, Japan and South Korea - 21 day visit

Fantastic communication from day 1 of the booking. All the hotel booked were in very convenient locations. Despite a complicated itinerary, we had no problems. All the transport booked was on time and comfortable.
Thanks to Tony and his team for organising a fabulous experience

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I have just booked my 4th holiday…

I have just booked my 4th holiday through Joanne Baker of Travel Goals UK. The process is always easy and stress free. Joanne is very warm, friendly and helpful and answers any questions promptly, always finding me the perfect holiday to suit my needs. I'm sure I will continue to book through Joanne as I am really satisfied with her service.

25 May 2026
Rated 5 out of 5 stars

This was my first time using Travel…

This was my first time using Travel Goals. Cannot recommend highly enough. Having seen one of their excellent offers on social media, I reached out on the WhatsApp number and very quickly was in touch with Joanne who was unbelievably helpful in putting together an itinerary for visiting Kuala Lumpur then onwards to Vietnam and Bali before returning home. Took so much stress out of organising such a multi-city trip and included all of the popular day tours in each of the stops. Standard of customer service and communication is second to none- many thanks Joanne for all your help

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Samuel was outstanding in organising…

Samuel was outstanding in organising our trip to Singapore and Thailand. His patience with me changing hotels and flights was exceptional, nothing was too much trouble for him, and if it was, bless him, he never sounded it. We have the trip exactly as I wanted it, and I’m very grateful.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

From Recommendation to Reality – Our Dream Safari Thanks to Mason

After shopping around for our safari holiday, a friend recommended Mason at Travel Goals—and I’m so glad they did. From the start, Mason provided an exceptional level of service, really taking the time to understand exactly what we were looking for.

He created tailored options that suited both our vision and our budget, making the whole process feel easy and stress-free. His knowledge, attention to detail, and genuine care really stood out.

We’re now booked on our dream safari thanks to Mason, and I genuinely couldn’t recommend him and Travel Goals highly enough.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect holiday

They discussed my needs and planned the perfect self guided holiday to japan. They booked flight and train tickets, everything went to plan and we had a fantastic holiday .

4 May 2026
Rated 5 out of 5 stars

Travel Goals always go the extra mile they…

Always give Travel Goals 5 stars they are an amazing company to book with with the reassurance that we will be safe and everything will go as planned x Joanne is amazing at her job always goes the extra mile making sure it is a holiday tailored to our needs, we will be travelling to India next year she has made sure we have got everything we wanted and more cannot thank her enough and know we will have an amazing time xx Thank you Joanne xx

21 May 2026
Rated 5 out of 5 stars

The best trip I've done

I booked this holiday following an advert on Facebook. Now I'm always wary about booking these things, however..... What a great holiday !

From the start the communication from Joanne Baker the representative was very professional and quick often late into the evening. Everything was explained very well and so I booked it.

It was superb, the hotel Christian Hotel was fantastic and very clean. The staff were very helpful and the room was amazing with everything provided soap, tooth past & brush, sewing kit, coffee water and a fridge and also air conditioning.

We bought the car transfer return from the airport and the communication was second to non. The car was waiting for me and on the return was even early.

The Dracula castle trip was a long 12 hr day but very well arranged. You do have to buy the tickets for entry separate, which was easy to do on the bus on the day.

Bucharest well what a superb place. A mix of history with old and new, loads of history and plenty to do.
Quick points -
1. It was very safe to walk around even late at night.
2. It isn't expensive to eat out.
3. The old town is the best area to go to with everything in one place.

Would I go again..... absolutely. Travel Goals UK was really good and that's a honest comment.

16 May 2026
Rated 5 out of 5 stars

Holiday of a lifetime

I booked a holiday to Japan with Travel Goals, it was easy and smooth to book, the communication was great, Joanne catered the holiday to our needs, I was also kept up to date with any changes. I would definitely book again with Travel Goals - the whole Travel Goals Team gave great Customer Service

20 May 2026
Rated 5 out of 5 stars

Amazing trip to New York

Amazing trip to New York, great flights hotel and pick up
Totally reasonable pricing and well organised as always ; 4th long haul trip with this company.
Thanks Steve and team for keeping it real

14 May 2026
Unprompted review

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