Well I found this site and thought I would give it a go and book a flight with them So I booked it online and everything was simple and great then when I finished I had a phone call back from a lady... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I booked a flight Ticket from Traveasy, while the experience can get stressed, they always make it work at the end. The initial Ticket details I got were wrong, But kudos to their support team for pro... See more
The online chat service is second to none. Prince Singh was my service agent and he answered all my questions quickly. It's a simple and unassuming website but all the information that I needed for fl... See more
I'm creating a Trustpilot account so I can warn you against going through this scam of an agency. I purchased a ticket -- lured in by the low price -- and got a phone call 10min later saying I didn't... See more
Company details
Written by the company
Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24/7 support for our customers and we request your reviews to be able to improve our service to you.
Contact info
14 Hanworth Road, Hounslow, Middlesex, TW3 1UA, United Kingdom
- 0208 819 9853
- info@traveasy.com
- traveasy.com
Breach of guidelines
Reply from Traveasy
Dear Akash,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
I had a call with a person called…
I had a call with a person called Manish Kumar. He is really helpful and I’m so satisfied with the service
31 May 2026
Unprompted review
Reply from Traveasy
Dear Hlaing,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Reliable agency, fast ticketing.
Very cheap yet ticketed fast, a great flight, and responsive support. I’d happily use again!
29 May 2026
Reply from Traveasy
Dear Ryuta,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
5 Star customer service…
I had a wonderful customer service experience with Rohit Negi. The first time I called Traveasy was for a cancellation, and it was a pleasure speaking with him, so much so that my 10 year daughter sitting next to me says "these flight people are very polite". Rohit ensured that he gives me the right details and no sugar coating.
After today's call I won't mind using Traveasy for future bookings. I seriously hope that they continue to deliver the same standard of service going forward.
Another positive with Traveasy was, there was no automated phone navigating system or AI. When I called I got connected straight with a human.
30 May 2026
Unprompted review
Reply from Traveasy
Dear Puneet,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
To be honest
To be honest, this is the first time I have ever felt such personalized support from Traveasy, especially from Prince Singh.
I was in one of the worst situations possible, facing a last-minute travel crisis. But Prince Singh genuinely supported me like a brother. He stayed in constant communication, worked tirelessly to resolve the issue, and even helped coordinate with Lufthansa throughout the process.
I truly appreciate his dedication and support. In many situations, customer service teams tend to step back when things become complicated, but Traveasy did the opposite. They continuously supported me and did everything they could to help.
Thank you so much, Prince Singh and the Traveasy team, for your outstanding service. I am genuinely grateful for all your help.
31 May 2026
Unprompted review
Reply from Traveasy
Dear Dhruwal,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
really good guys helped to add extra…
really good guys helped to add extra things to my booking
31 May 2026
Unprompted review
Reply from Traveasy
Dear Sukhpreet,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
I was helped by Amar
I was helped by Amar - very professional, to the point and was a pleasure to talk with.
30 May 2026
Unprompted review
Reply from Traveasy
Dear Elijah,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Shubham singh was greatly helpful
Shubham singh was greatly helpful! Really great guy! Loved how he guided me through things.
24 May 2026
Unprompted review
Reply from Traveasy
Dear Kingplays,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
I enjoyed your service having one of…
I enjoyed your service having one of the best experince with prince singh
26 May 2026
Unprompted review
Reply from Traveasy
Dear Rahul,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Reply from Traveasy
Dear Kailash,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
I made an online booking and after…
I made an online booking and after payment the price was changed. I received a call from agent Manish Kumar who explained the situation and resolved the issue professionally. Great experience
28 May 2026
Unprompted review
Reply from Traveasy
Dear Azhar,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Agent Prince was very helpful and
Agent Prince Singh was very helpful and friendly. He sorted my issue within an hour. Good customer service
28 May 2026
Unprompted review
Reply from Traveasy
Dear Jeyakumari,
Thank you for your kind feedback about Traveasy.
Thank you for taking the time to share your experience and helping other customers feel confident in choosing our travel booking services.
Warm Regards,
Traveasy
Reply from Traveasy
Dear Shivangi,
Thank you for your feedback. We’re glad Traveasy could help you find a competitive flight price. Our team works hard to always offer great value on flights, and we look forward to helping with your next booking.
Warm Regards,
Traveasy
Had a Great experience consulting…
Had a Great experience consulting Jahnvi on my plans to travel this month. Thanks for making it easy for us .🫰🏻🏵️
8 May 2026
Unprompted review
Reply from Traveasy
Dear Prince,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Service given by Janvi ❤️
Service given by Janvi ❤️
Good experience with her
14 May 2026
Unprompted review
Reply from Traveasy
Dear Simran,
Thank you for your feedback. We’re glad Traveasy could help you find a competitive flight price. Our team works hard to always offer great value on flights, and we look forward to helping with your next booking.
Warm Regards,
Traveasy
Had an amazing experience in booking.
Had an amazing experience in booking.
23 April 2026
Unprompted review
Reply from Traveasy
Dear Nitesh,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Amazing customer service from Jahnvi
Amazing customer service from Jahnvi.
Very satisfied
27 May 2026
Unprompted review
Reply from Traveasy
Dear Jobi,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Very poor experience, misleading pricing and confusing website
I had a really disappointing experience trying to book a flight to Taipei through Traveasy. I selected and paid the advertised price for the flight, only to receive a phone call afterwards saying that the flight details had changed and that I would need to pay an additional £100 to cover the new flight cost.
What made this worse was that when I asked about getting a full refund, I was told there would be a £100 admin fee. This meant I was effectively pushed into paying more than the price originally advertised, which feels completely unfair and misleading.
The website itself was also very poor. The dates were confusing and inconsistent across different parts of the booking process. In one place, it showed one return date, while elsewhere it appeared to flip the month and day, showing a completely different date. This made the booking process stressful and unclear.
Overall, I would not recommend Traveasy based on my experience. The advertised price did not seem to be the final price, the refund policy felt unfair, and the website made it difficult to trust the booking details.
26 May 2026
Unprompted review
Reply from Traveasy
Dear Dominic,
Thank you for your feedback. Please note that the fares displayed on our website are dynamic and subject to real-time airline inventory and availability. Although your payment was successfully completed, the ticket had not yet been issued when the airline revised the fare due to a change in availability.
We understand that fare changes between payment and ticket issuance can be frustrating. Our team always works to secure bookings at the confirmed price whenever possible. However, as airline pricing and seat availability can change in real time, this may occasionally affect the final ticketing outcome.
As the booking was not qualified for free cancellation, any cancellation request is subject to the applicable airline cancellation fees and policies. We also appreciate your comments regarding our website. We are continuously working to make our platform more user-friendly and easier for our customers to understand.
Excellent customer service.
Excellent customer service.
I am giving prince 5 stars we where on the phone back and forth checking for a ticket that suits my pocket I was so happy he make my day thank you prince
23 December 2025
Unprompted review
Reply from Traveasy
Dear Jewel,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Prince took our concerns into account…
Prince took our concerns into account and delt without our situation professionally (Jade and Tamika). Give him a raise!
26 May 2026
Unprompted review
Reply from Traveasy
Dear Tamika,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.