Trapfruitslondon Reviews 

98
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Delivery was on time as communicated via email and text message. Super friendly and happy staff. Boxed carefully and packaging is recyclable. The fruit it’s self - there were 7 or 8 different va... See more

Rated 5 out of 5 stars

Appreciate the help during these times. Trapfruits is an awesome company! Delivery came earlier than expected. The box contained a huge (ripen at home) pineapple, a pinnet of red grapes, 3 planta... See more

Rated 5 out of 5 stars

Thank you TrapsFriutz London. Received my first order today. Order was confirmed via email, and text messages to let me know it was on its way. Good quality produce, good sized fuits. Look forward... See more

Rated 4 out of 5 stars

4 stars: The mangoes arrived too ripe..and delicious The pineapple was perfect! Thanks!

4.1

Great

TrustScore 4 out of 5

98 reviews

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4.1

All reviews

(98)

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Rated 4 out of 5 stars

4 stars

4 stars: The mangoes arrived too ripe..and delicious
The pineapple was perfect!

Thanks!

17 December 2023
Rated 2 out of 5 stars

Sadly, really poor quality fruit

I love the premise of being able to order great fruit to the door for my kids and family to eat. We love fresh fruit and buy a lot in our weekly shop, so this service is a fab concept.

Unfortunately, the quality of the fruit was just super poor. It leaned more towards the tropical fruit side, which is lovely, but the bananas were so ripe they were only worthy of banana bread, the grapes were on the turn, the mangoes tasted fermented and when we cut into the custard apple it was thick with mould from the inside. We have heard great things about Trapfruits, but we couldn’t give them a second chance, given that we could only really enjoy the pineapple (that’s an expensive pineapple). They also delivered on the wrong day, so there was nobody here to collect. We did find it in our safe place later in the day, thankfully, as we were expecting it two days later. Worth noting that they gave us the optional plantains for free, which I wondered whether was to offset the poor quality of the rest of the fruit.

12 November 2023
Rated 1 out of 5 stars

Would not purchase again

Would not purchase again. Grapes were horrible and the bananas were spilt open. Contacted them to cancel my subscription and received no reply.

28 June 2023
Rated 5 out of 5 stars

Back In Paradise Island 🏝️

They have introduced me to some fabulous fruits that I’ve seen before and was scared to eat. I thought today like I was back in the Caribbean live in and I was just in Paradise I had my smoothie and it was fantastic with fresh fruit

20 June 2023
Rated 3 out of 5 stars

Good Customer Service.

Update: These guys really tried, I did complain about getting a refund but was offered some new fresh fruit instead. I was told I would get a delivery by Good Friday which I found impressive but alas nothing came, I did keep in contact with the company in regards to this issue moving forward to be told that one of the owners would deliver the fruit themselves if the delivery courier didn’t come through and they did. I hold 7 pieces of fresh fruit and I am happy. A little sad that I didn’t receive a new fresh soursop but it’s fine. They did well in making up for the rotten fruit previously. I appreciate this company for the level of professionalism in the dispute and on how well it was handled, however I personally would not use thier services again.

I personally think that this is a great concept, the weekly delivery option is great and other time intervals are offered. However the selection that I received was quite disappointing. I mean I got a nice varied selection but the quality that was selected of each fruit item was not upto standard. I received 3 pieces of black overripe plantain, 1 unripe dragon fruit, 1 hard and unripe soursop, a bunch of fresh bananas, a mango that had bust open, a bunch of seeded globe grapes, and a cherimoya. I personally think since the demographic is possibly mainly ethnic minorities interested a swap for apple/ baby bananas would be preferable instead of the standard cavendish type. It’s a shame because I was really excited to use this service regularly but I am better off going to the fruit stand outside the local meat shop and selecting my own. I really wanted to love this but if you love fruit especially the tropical kind as much as I do, do yourself a favour and look elsewhere.

24 March 2023
Rated 2 out of 5 stars

This order wasn't too great

This order wasn't too great. Some of the grapes were spoiled, the bananas were not ready for another 3 days and the overall selection wasn't worth the amount paid.

I've ordered once before and the selection, plus the quality was really good. So I'm not too sure what happened this time around. I was disappointed.

15 March 2023
Rated 1 out of 5 stars

Unsatisfactory

First order was delayed a week even though I ordered before cut of date.
I’m still waiting on week 2 and 3 orders even though they’ve been payed for.
My phone number has been attached to the wrong account. I joined April 29th today is May 19th and I haven’t heard from the team despite contacting them on May 8th.

19 May 2022
Unprompted review
Rated 5 out of 5 stars

Baby Isla’s daddy

Just received our trap fruits carepackage Giving to us as a gift what a lovely present and practical gift lovely ethical company with Great customer service and communication local people doing amazing thing big ups

23 January 2022
Unprompted review

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