TranslatePress Reviews 

240
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise how incredibly easy the software is to install and set up for managing complex multilingual websites. People also deeply appreciate the responsive, friendly, and truly helpful customer service team that resolves technical issues quickly and smoothly. Some reviewers were not happy with the support response times, mentioning that email communication can sometimes take a little more time than expected. A few users also noted occasional small bugs, crawler protection concerns, or unexpected translation quota issues that can make serious business use a bit more challenging.

What people talk about most

Customer service

Customers had positive experiences with customer service, noting that the team is quick to answer, helpful,... See more

User experience

Consumers find user experience to be positive, highlighting that the solution is very easy to use, intuitive,... See more

Website

Users describe positive interactions with website, highlighting that the platform loads fast and features a... See more

Staff

Reviewers highlight positive aspects of staff, noting that customers experience fast, efficient, and friendly... See more

Product

Clients share positive opinions on product, describing it as affordable, easy to set up, and providing great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been very happy with TranslatePress. The approach to site translation works very well for our particularly, highly multi-lingual web site. It seems to always "know" what to translate - forms,... See more

Company replied

Rated 5 out of 5 stars

Affordable and easy to set up. Mature software with a nice interface and many tweaks available (if you want). Looks nice on the website. Every single word and sentence can be edited to improve the aut... See more

Company replied

Rated 5 out of 5 stars

First is a speed of the website, other plugins we use my agency was always slowing down the website. Second: how easy it is to use. The pro version with AI translation safe 70% of time, your work is o... See more

Company replied

Rated 5 out of 5 stars

We've switched from Gtranslate.io to TranslatePress and we could have avoid a lot of issues and frustration if only we started with TranslatePress from the beginning. The plugin works great, g... See more

Company replied


Company details

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  3. Software Vendor

Written by the company

The WordPress translation plugin that anyone can use! A better way of translating your WordPress site directly from the front-end, with full support for WooCommerce, complex themes and site builders. A WordPress translation plugin that's easy to use for a change.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

240 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(240)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Support.

Great Support.

Support to our query was fast, informative and was resolved very quickly.

Highly recommended.

22 May 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you so much for your kind words!

We're thrilled to hear our team provided fast, effective support.
Delivering quick resolutions is what we strive for – we truly appreciate your recommendation!

Happy translating!

Rated 5 out of 5 stars

Intuitive and powerful multilingual solution — TranslatePress streamlines website localization

After testing several WordPress translation solutions, I can confidently say that TranslatePress stands out among its competitors.
The plugin's key advantage is the ability to translate directly from the frontend. No more switching between the admin panel and the live site interface — all changes are visible immediately as users will see them. This significantly accelerates the localization process and reduces the likelihood of errors.
The AI translation integration (particularly - DeepL) provides solid automatic baseline translations, which can then be fine-tuned where needed.
I particularly appreciate the quality of technical support — responses are prompt and substantive. The plugin runs stably, doesn't create conflicts with other extensions, and doesn't slow down the site performance.
What impressed me most is how TranslatePress eliminates the complexity typically associated with multilingual WordPress sites. The visual translation approach feels natural and efficient, allowing me to focus on content quality rather than technical implementation.
TranslatePress has exceeded my expectations as a practical tool for creating multilingual websites without unnecessary complexity. It's become an essential part of my development toolkit.

23 May 2024
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you so much for the awesome review! We're really happy to hear that TranslatePress has made your workflow easier and that you're enjoying the visual translation and DeepL features.

It’s great to know our support team and the plugin’s performance are hitting the mark for you. We truly appreciate you taking the time to share your experience — it means a lot!

Rated 3 out of 5 stars

Some useful features, but support and bugs are a real concern

We are a tech agency, working on multilingual web projects. We purchased the TranslatePress Developer Licence and initially found the plugin helpful for basic integrations.

However, we’ve encountered recurring bugs — in several cases, parts of the translated pages disappear or fail to load correctly, which has forced us to redo the integration multiple times. This has resulted in unexpected costs, delays, and frustration on our side and for our clients.

Our main issue, though, is with the support: tickets are often closed too quickly, without verifying if the proposed solution actually works. We’ve also struggled to get clear, actionable answers.

We believe the tool has potential, but it needs more stability and a more responsive support team — especially for agencies working on professional-grade sites.

20 May 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hi Kamilia,

We're sorry to hear about the issues you've encountered and would really appreciate the opportunity to investigate them and help you find a solution.

Just to clarify, once content is translated—whether manually or automatically—the translations are saved in the database and should not disappear unless entries are removed. One possible reason for translations not appearing correctly could be a plugin conflict preventing our files from loading properly, and we’re happy to help investigate this with you.

We’ve reached out via email to better understand your situation and assist you further. When you have a chance, please check your inbox (and your spam folder) — We’re eager to help you get these issues sorted out.

Rated 5 out of 5 stars

Very good and helpful support and works…

Very good and helpful support and works also well with automatic translation, which got pretty good by now.

14 May 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you so much for the great review!

We're glad to hear everything is working well and that you’re happy with the support and automatic translation!

If you ever need any further assistance, we’re always here to help.

Happy translating!

Rated 5 out of 5 stars

Thank You to 'Anca Cocora' for eeccllent

Thank You to 'Anca Cocora' for excellent help services, and the plugin perfect for Multi Language and SEO.

5 May 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you for the 5-star review!

We're so glad to hear you had a great experience with our plugin and support team.
Your feedback means a lot to us, and we truly appreciate your continued support!

Should you ever need further help, don’t hesitate to reach out. We’re always happy to assist.

Happy translating!

Rated 5 out of 5 stars

Great Support and Quick Resolution!

I had a very positive experience with TranslatePress Support, especially with Anca. I encountered an issue with Gettext string exclusions, and Anca was prompt in responding and provided helpful solutions. She followed up and continued to assist until the problem was fully resolved. Excellent customer service!

4 May 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you so much for your kind words and 5-star review!

We’re thrilled to hear that the issue was fully resolved and that we could assist you effectively, your support means a lot to us!

Should you ever need further help, don’t hesitate to reach out. We’re always happy to assist.

Happy translating!

Rated 5 out of 5 stars

Boosted Our Traffic with TranslatePress

A few months ago, I was checking our Google Search Console data and noticed that some of our posts were getting impressions for keywords in other languages. That made me think about translating our website into multiple languages.

I did some research to find out which countries and languages were giving us the most traffic. Once I had that list, I started looking for the best translation plugin for WordPress. After comparing a few options, TranslatePress seemed like the best and most affordable choice.

I gave it a try, and it was a great experience. Setting everything up was super simple. What really impressed me was the AI translation feature. It automatically translates everything on the site. I didn’t have to do anything manually.

Since using TranslatePress, we’ve seen a steady increase in traffic from different countries. It’s working silently in the background and helping us reach a wider audience every day.

If you’re looking for a translation plugin that’s easy to use and actually helps grow your website traffic, TranslatePress is the one I’d recommend.

1 May 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you so much for your thoughtful and detailed review — we truly appreciate you sharing your experience.

It's incredibly rewarding to hear how TranslatePress helped you turn insights from Google Search Console into a concrete multilingual strategy. Identifying organic interest from non-English search queries and then acting on that data is a smart move, and we're glad our plugin could support you in that process.

We’re especially pleased that the AI translation feature delivered real value by removing the burden of manual work. Automating the translation of your entire site while maintaining full control over SEO metadata and performance is exactly what TranslatePress is designed to do — and it’s great to know it’s quietly powering your global growth behind the scenes.

Your story is a perfect example of how going multilingual doesn’t have to be complicated or expensive to be effective. Seeing a steady increase in international traffic is a strong sign that you’ve made the right investment.

Thank you again for recommending TranslatePress. We’re honored to be part of your site’s expansion, and we’re always here to support your next steps in reaching a truly global audience.

Rated 5 out of 5 stars

Fast support and great service

Fast support and great service! Very happy to use it for large site translations.

1 May 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you so much for your kind words! We're thrilled to hear that you're happy with the support and service. It's great to know that our solution is working well for your large site translations.

Rated 1 out of 5 stars

Issue is with support

Issue is with support. I have had the plugin for more than a week now and unable to go live because the support is so slow. I write one question and then don't get a response for more than a day. I follow up and it takes more than a day for a response. Extremely frustrating.

30 April 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hello,
Thank you for sharing this. I’ve checked in our system and there have been several interactions between you and my colleague on Friday, and your most recent response indicated the issue had been resolved.

Just to clear things up, we do support our customers and reply to tickets on Fridays as well.

We genuinely care about providing timely and helpful support, and we’re always working to improve the experience. We’d appreciate it if you could take the full interaction into account when evaluating your experience with us — especially since we were able to resolve the issue you were facing.

All the best,

Rated 5 out of 5 stars

I had a truly outstanding experience

I had a truly outstanding experience! The service was efficient, professional, and tailored exactly to my needs. Every step of the process was clearly communicated, and the team was always available to answer my questions. Their attention to detail and commitment to customer satisfaction really made a difference. I would highly recommend them to anyone looking for a reliable and high-quality service.

28 April 2024
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hi Emiliano,

Thank you for the 5-star review! We're so glad to hear you had a great experience with us. Your feedback means a lot, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

Fantastic support and a great translation plugin

I’ve been using TranslatePress for a while now, and I genuinely love how easy and powerful it is. I especially want to highlight Emanuel from the support team. He’s been absolutely amazing. He solved all my issues quickly and with such a friendly attitude. Thanks again, Emanuel! Your help made a big difference!

24 April 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hello there,

Thank you so much for your kind words and for being a loyal TranslatePress user!

We're thrilled to hear that you find the plugin both easy to use and powerful—that’s exactly what we aim for. It's also wonderful to know our support team was able to assist you quickly and with a friendly attitude. If you ever need anything else, we’re always here to help.

Thanks again for your support!

Kind Regards,

Rated 5 out of 5 stars

When you need them, TranslatePress is the way to go for your website translations

When you need them for a problem they are always ready to help.
If you give them permission they can solve the problem by logging into your WordPress environment and do what is necessary to solve the problem.
So definitely recommended, have been using them for over 10 years.

18 April 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hello there,

Thank you for the wonderful review and for being a loyal client for over 10 years!

We're so glad to hear that you appreciate our hands-on approach and reliability when it comes to solving issues. It's always our goal to make things as smooth and stress-free as possible, and we're grateful for the trust you place in us.

We truly appreciate your recommendation!

Kind Regards,

Rated 5 out of 5 stars

loving support

I'm using translatepress for a while now and even if sometimes there are conflicts with the plugins or bugs, the support is very helpful and super nice! They fixed my problem in just few hours. I consider myself a very happy costumer!

17 April 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you so much for your kind words and for taking the time to leave this review!

We're really glad to hear that our support team was able to help you quickly and that you’re enjoying your experience with TranslatePress.

We’re always here to help and truly appreciate having you as part of our community.

Rated 5 out of 5 stars

Fantastic support

Fantastic support. We ran into a bug within Translatepress, it was fixed within a day, great!

7 April 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hello Patrick,

Thank you so much for the 5-star review and your kind words, it truly means a lot!

We're glad we could help quickly and appreciate your support!

If you ever need any further assistance, we’re always here to help.

Happy translating!

Rated 5 out of 5 stars

The Best Wp Translation Plugin

3 April 2024
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you so much for the awesome compliment
Being called “The Best WP Translation Plugin” truly means a lot to us.

We’re glad TranslatePress is helping you create a multilingual site with ease — and we’ll keep working hard to stay worthy of that title.

Rated 5 out of 5 stars

Great support and fair support

Great support and fair support! The plugin works fine with every other function.

1 April 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Thank you for your kind words!

We're thrilled to hear that TranslatePress is working well for you projects.

Rated 5 out of 5 stars

Responsive, Customisable. Highly Recommended!

I've been using TranslatePress for a few months now. So far, so good!

Version used: Paid Developer version + SEO Module

Used for: Building multipage websites in the hospitality sphere.

Learning the ropes was a bit difficult (since it's a new system for me), but there's a full knowledge base available to refer to, and the technical support is responsive. They usually reply within 24 hours, and provide extensive advice if/when necessary.

What I like:
1. The plugin's useful for SEO. There're settings to enable/disable the translation of the URL slugs (we chose not to translate them for continuity reasons), force the / use in the home URL, translate all Meta data (titles, descriptions), and more. Our SEO specialist was happy :)

2. Quick & good translation. Obvioiusly, when isolated, some strings may be misinterpreted (like taking 'Book' as a verb for 'Book' as a noun, and translating it accordingly). However, when using the full on-page context, the translation quality is really nice.

3. I only need to make edits to the original page, and the translations are updated automatically with page-loading! Niceeee.

4. Options. I didn't like the default language-switcher, but it turned out, there's another option, where it's added to the menu in a slick way. And the same applies to many settings, too. So, variety's good.

What caused a bump:
1 - In my experience, I had a phone number format translating incorrectly (with transliteration), which created an issue. On the page, phone numbers were read as links instead :) Usual troubleshooting processes, described in the knowledge base, didn't work. However, I reached out the the technical support, and they checked the issue, confirmed it, and provided a working solution, while taking the discovered bug to work for future releases.

Overall, I'd say TP is a 100% snack in terms of fitting its purpose and offering flexibility. Happy to continue working with it!

31 March 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hello Anna,

Thank you so much for your wonderful 5-star review!

We truly appreciate you taking the time to share your detailed feedback - your kind words mean a lot to us.
We're delighted to hear our support team was helpful and that you're finding the automatic translation useful.
We're currently working on improving the default language-switcher design for a better appearance, and the phone number translation bug you reported will be fixed soon.

Thanks again for your amazing review and recommendation.

If you ever need any further assistance, we’re always here to help.

Happy translating!

Rated 5 out of 5 stars

Responsive, fast, to the point and solutions

I installed TranslatePress plugin and observes an annoying problem with the theme I'm using. Contacting the developer of the theme to sort out the conflict did not result in a solution, they pointing at TranslatePress. From first moment I put the case to TranslatePress, they were responding quickly, in perfect English, and found very fast the conflict and sent me the solution fir me to test, even asking me like a post-sale if all had been solved satisfactorily. This is what support should be. They are responsive, very communicative, fast and to the point. Really worthwhile a big recommendation !

26 March 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hi Jay,

Thank you for sharing your experience! We’re happy we could assist you, and your recommendation truly means a lot. We appreciate your support!

Rated 5 out of 5 stars

Fast and easy way to get your website…

Fast and easy way to get your website in multiple languages. Support is also helpfull and kind.

24 March 2025
Unprompted review
TranslatePress logo

Reply from TranslatePress

Hello Matej,

Thank you for your wonderful review!

We're thrilled to hear that you're finding TranslatePress easy to use and that our support has been helpful.

If you ever need any further assistance, we’re always here to help.

Happy translating!

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