TransIndus Reviews 387

This was our third holiday with TransIndus, having been to South Korea and Rajasthan with them previously. Expectations were high from these previous trips, and once again TransIndus did not disappoint.

Hari had assembled a bespoke tour for us, focusing on our preference for experiencing everyday life as well as the important historical & cultural sites, allowing time for breaks and exercise, and a range of accommodation types including homestay, heritage & character hotels.

Highlights included the overnight trip on the rice barge at Alleppey, music and elephants at the temple festival in Cherai with Adii, our 50km cycle trek between accommodations with Nihal, the cookery lesson with Meera at the Neelambari resort, the train rides up into the hills, meeting the tea picking ladies at Coonoor, relaxing at the incredible location of After the Rains in Wayanad, the flower market in Mysore, and all the amazing animals and bird wildlife we saw along the way.

The guides were all excellent, and special mention goes to our driver Sajed, who tied the whole schedule together, and drove with such expertise and calmness.

We have already started to think about a third trip to India, and there’s no question it will be with TransIndus again.

Thank you TransIndus for arranging another incredible tailor-made trip for us to India. This time, particular thanks (to Hari, Ravi and Vijay) for the care and preparation that was put into enabling us to find our relative's name on the India Gate War Memorial in Delhi.
We then embarked on a splendid tour around Hyderabad and the Deccan Plateau, well looked after by your local agents and our excellent driver, Zabi. We saw amazing forts, palaces, temples and tombs, all brought to life by knowledgeable local guides. We also wanted to enjoy nature on our trip and through your choice of recommended hotels and resorts we had some amazing bird watching experiences with first-class resident naturalists.
Overall, we were very impressed with the Deccan, both its history and monuments and its stunning scenery. It more than met our expectations, not just Hampi but some of the lesser visited sites too. We would certainly recommend it as a fascinating and rewarding tour. Thank you for ensuring that we had a wonderful trip and were able to experience so many memorable moments.

My wife and I have recently returned from a two week trip to Kerala organised by TransIndus. We were extremely impressed by how well thought out and organised the trip was. All the little details had been taken care of.

On arrival at Cochin airport, we were met by one of the on-the-ground TransIndus representatives (Bhagya), and a driver. The representative immediately made us feel welcome. She accompanied us to our first hotel, made sure we were comfortable with the hotel and itinerary. It was the first time my wife had travelled to India, so she was a little anxious about it, but the representative was able to reassure her and make her feel relaxed.

Throughout our two week trip, our representative stayed in regular contact, checking in with us at various points and responding quickly to any queries we had. It was reassuring to know that we could contact her at any point and that she would be there to assist us. We had one occasion where my wife became ill with a migraine and our travel arrangements had to be altered. Bhagya ensured that the necessary changes were smoothly taken care of.

The itinerary which was planned for us was superb, and met all our needs. The hotels, trips and day-excursions were all perfectly suited to our needs. It was obvious that a high degree of skill and experience had been utilised when crafting a trip tailor made for us!

We were also particularly impressed by the standard of the guides used by TransIndus: they were friendly, professional and knowledgeable.

Another highlight was the drivers - We were very fortunate to have an excellent driver arranged for us by TransIndus (Matthew John). He was polite and knowledgeable, and an excellent driver. We felt like nothing was too much trouble for him and he went out of his way to help us. We felt safe at all times when he was driving despite the conditions sometimes being very challenging. In addition he was able to explain many things about Indian culture to us, and was essentially another guide for us! He was able to make recommendations and give us helpful tips.

In summary, we have had a most enjoyable and memorable trip. We cannot fault the service we have received from TransIndus! We have been extremely impressed and would highly recommend this company to others wishing to travel to India, you will not be disappointed!!

I have just returned home from a very enjoyable holiday in Karnataka , South India, arranged for me by TransIndus. I gave them a "wish list" of the places I wanted to visit ( Bangalore, Mysore, Shravanabelagola , Halebid and Hampi) and they put together a well thought through itinerary , which covered all the places I planed to see , plus some extra things which I would not have known about.

All the arrangements were carried out to the letter, with no delays or hitches, and the local TransIndus representatives were so helpful and friendly. This all added up to a most enjoyable, stress free and stimulating holiday, for which I am very grateful.

I have been travelling to India for over 15 years and have always used Trans Indus who never disappoint.
From making useful suggestions re air travel, interesting places to stay and many other suggestions that make each journey memorable and safe. Hari and the team always reponse promptly to emails and have unfailing patience in sorting out any outstanding queries or concerns.

We were recommended Transindus by a friend who had previosuly used them and we were delighted. We visited Delhi, Agra, Taj Mahal, Jaipur then flew to Kerala for an exciting 3 week trip. Everything went to plan, with transport and guides in the correct places when needed, who were informative and helpful. Yes some days involve travel but we knew that beforehand and we will definately use them again when we next visit beautiful INDIA

Brijesh Sarsar was brilliant at building our ideal trip and kept us well informed along the way

I have used TransIndus on a number of occasions and have always found them extremely, approachable, helpful and knowledgable with a big shout out to Agomoni who has just arranged my latest booking.
This booking was challenging, it was a late booking with many different locations and specific requirements. Nothing was to much trouble she always greeted me warmly with a nothing is to much trouble attitude no matter what time of the day I rang. I do realise there was also a team of other people working behind the scenes helping her and together they created the perfect trip. I can honestly say that this trip exceeded my expectation and this would have not been the case without Agomoni and Transindus help Thank You

Re: Rajasthan Land of Kings tour
We returned in December from this tour having used Transindus before and been happy with them. The sales and support team members are good.
This tour involves days of very long drives with few stops and there is little chance of rest. The first free day is in the middle of the second week . It was an exhausting trip.
Also, some of the hotels are not of a standard expected and definitely need updating.
We have waited a long time for a response to issues raised from Transindus and have been generally disappointed with the lack of reflection.
We have now been offered a goodwill gesture of £200 but TI hoped and expected us to remove this review so it has been turned down .
Dear Ms Singh
We are surprised to receive a response after so long. We are very pleased that TI has listened and responded to the feedback for future clients taking this trip. We, however, did not find TI very receptive to our feedback which definitely led to an increase in our dissatisfaction.

Simply the best Agent for Asia bar none.

I say this with some reverence having visted over 120 countries.

I have used Transindus for Nepal Thailand Vietnam Laos and recently Cambodia. Fantastic. Wonderful local people. The choices of hotels were bang on target.

You want to remove the stress of chasing your itinerary? Transindus are unparalleled.

Having travelled with TransIndus to Uzbekistan last year it was a no brainer to ask them to organise this year's trip to Nepal. As previously, Hari was very responsive at the planning stage to our requests for upgraded hotels and came up with some tremendous places for us to stay.
The ground arrangements all worked flawlessly and we had a lovely holiday.
What could be improved? Well, if TransIndus could arrange for the excessively bumpy roads to be sorted out, please . . . . .

Well organised trip to Uzbekistan. Transindus were always easy to contact and Hari was always prompt to reply to queries. Guides in each city were excellent, all went according to plan. Hotels in Bokhara and Khiva were very central to the old cities. I'm coeliac, the airline was notified and the guides were able to ensure my meals were safe. Even the driver who spoke little English and had sole responsibility for us on 2 long drives, ensured my lunch meals were safe.

We have been very lucky to have travelled to many incredible countries worldwide, but we can both honestly say that our Transindus trip to India far surpasses all others.

It was quite extraordinary – the colours, the friendliness and warmth shown by everyone we met, the food, the forts, the hotels, the service and of course the crazy, noisy chaos of the cities.

We have never experienced the support and organisation provided by the many agents of Transindus – from the moment we landed in Delhi we were greeted, were advised, were introduced to our drivers and handed over to the incredible guides whose knowledge, pride of their cities and experience in avoiding the crowds and finding the best positions was so valuable. When finishing a part of the tour of a fort or city, there was our air-conditioned, luxury minibus as a safe haven to move us on to our next adventure. Everything worked like clockwork, so meticulously planned – oh apart from a minor problem when we arrived at our final hotel where the receptionist could not find our booking. Were we concerned? Not in the slightest. The Transindus agent spent time on the phone at reception while we went to have gin and tonics in the bar, and then miraculously all was sorted, as we were handed our keys.

Our fourth private tour with Transindus. As ever, utterly reliable and efficient with excellent backup. We have never had a problem. They go the extra mile and operate seamlessly with their agents and guides on the ground. We had to curtail holiday due to bereavement. Return arrangements we sorted within hours. Highest possible recommendation. Thank you Hari and team.

All our guides were encyclopedic in their knowledge of the locations that they covered and were keen to answer questions, discuss matters to do with religion and philosophy and recommend further reading, That al of this was graced with humour and buckets of charm is much to their credit. We feel that we ought to give special mention to Lilu our driver for
ten days and our new loyal friend. He was punctual to a moment, never seems to be fazed, kept scrupulously to the company driving etiquette and was always keen to point out matters of interest as we glided around Rajastan. We were left convinced than we had seen more of the country through his interest that others are likely to. A Our delight at being in India was significantly contributed to Lilu's kindness and attention.

Just a short note to thank Hari once again, for his terrific support in arranging and re-arranging our trip to central India. He is an absolute credit to TransIndus and the travel industry. David and Rowena

Our first experience of TransIndus and we took the plunge to visit Sri Lanka “Off the Beaten Track”. Hari was superb. Very efficient. Dealing patiently with a couple of changes to the itinerary and ensuring dietary needs at each hotel were catered for. One of the best holidays ever and already planning next year, as well as looking at other TransIndus destinations. So pleased to have discovered this company - and Hari.

We travelled to North-East India, specifically Arunachal Pradesh and Tawang Monastery, in October 2019 with TransIndus for a 14-day trip. We've had several holidays with Transindus before and we've always rated them quite highly. The total cost of our trip was just over £5k per person, factoring in an upgrade to Premium Economy for our international flights.
There's a lot of travelling on this tour, international and domestic flying, and an awful lot of driving. We knew about the driving because we'd read through the itinerary in some detail, but had no idea the mountain roads in this part of the world would be in such awful condition. Basically, the weather in Winter destroys large parts of the roads leading through the mountain pass to Tawang, and the rest of the year is spent putting them back into some semblance of order. Wish we'd been aware of that that before we booked - hanging onto a grab handle for 8-hour drives wasn't quite what we were expecting. No 4-wheel drive vehicle either.
We were in a rarely visited part of India (lots of Indian tourists but we only saw one other group of Westerners). We ate lunch at roadside places every day when we were driving and this was included in the holiday costs - the daily thali was ok, if a bit samey after a while and all the places we ate in were basic, with prices to match. Hotels were, in general, underwhelming - reliable hot water was the exception rather than the rule and we had to ask for portable heaters in our chilly rooms.
We were prepared for the fact that as we were in one of the most remote parts of the world we weren't going to get Western standards, but we were surprised that we'd paid so much money - definitely Western prices.
I asked TransIndus what aspects of the holiday had cost so much, given that we were in one of the most inexpensive parts of India. I was told that 'the challenges and costs of setting up and operating accommodation, transportation and guiding services here far outweigh the same in more accessible parts of India, rendering them much more expensive despite the compromised standards.' I didn't quite understand how it could be so difficult (or costly) in view of the availability worldwide of the internet and mobile phones, even in Tawang. We were offered a case of speciality wine as a recompense but we declined the offer. I hope that future itineraries to Arunachal and Tawang Monastery will contain more information about the high possibility of the mountain roads being in a bad condition and the arduous nature of the very long drives. A mention should also be made of the basic standard of some of the hotels, including the scarcity of reliable hot water in a large number of them.

We couldn't say enough to express our appreciation for the excellent service received from the TransIndus team. We had previously happily planned trips with them to Vietnam/Cambodia and to Thailand. Most recently, a 3 week trip through South India personalising a Small Group Tour allowing extra days in Chennai to enjoy the passion of an IPL Cricket game. Hari Daggubaty's service support was 'other worldly' as he very patiently dealt with about 4 changes to our overall Itinerary in response to changes by the Indians to their IPL Cricket Schedule. Sadly, we had to cancel our Tour a week prior to scheduled deparure as the drama of COVID-19 unfolded here and in India. He was then there again to assist patiently with a successful financial recovery for us in these unprecedented circumstances. Thanks Hari for your Suberb & Unmatchable Service. We will be back!

We have just returned from India for a week organised by TransIndus and their service was amazing everything worked like clockwork. The guides were very knowledgeable and spoke great English. Our driver was the best, he very kindly took our cases with him from Delhi to Agra so that we didn't have to haul them on the train, they were very heavy. I would have no hesitation in recommending TransIndus to organise your trip.

Well organised holiday from start to finish. Alain was very knowledgable and tailored our trip to suit our needs. Great range of hotels and home stays which enabled us to have a great India experience. Guides and drivers were great and we were supported at all stages as we travelled. Throughly recommended.