The shipment toke quite a while but…
The shipment toke quite a while but apart from that amazing shoes and very good repose time from the company
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Trainer Outlet is the UK's leading sports trainers retailer. Offering an extensive online range of men's, women's and kid's trainers, footwear with upto 70% Discount on products
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shipment toke quite a while but apart from that amazing shoes and very good repose time from the company
This place is a scam the shoes are fake and they remove ur comments do not buy from here!!
I got what I ordered, but didn't get the service as advertised on their website.
Ordered a pair of Jordans 4's due to them having the best price I could find online. Site says delivery is usually within seven days but it took a month for them to arrive. Any time I contacted them I would be promised a time frame that would come and go with no delivery and no update on the shipping information.
The app that they use for tracking is rubbish, but it's not controlled them so not their fault. Use the Royal Mail tracking service for more accurate information.
They finally arrived today and I'm happy with what I received, although I'm no expert so can't say for certain whether they are genuine.
Disgusting customer service.
I have been waiting 4 weeks for 2 pairs of shoes. Then when I cancelled my order they didn’t put the refund through till the night after I had asked. I emailed them and they lied and lied. Do not buy from this business.

Reply from Trainers Outlet
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.