TRAINFITNESS Reviews 

654
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the approachable and knowledgeable staff for providing clear guidance, valuable feedback, and continuous encouragement throughout the learning journey. Learners deeply appreciate the well-structured online modules, accessible materials, and flexible study options that easily fit around busy working schedules. The support team is also known for being responsive and helpful when answering questions. Some reviewers were not happy with the distance learning format, mentioning tight completion time limits and feeling completely isolated without adequate structure. A few participants felt that the remote study option lacked sufficient support and professionalism when navigating the coursework independently.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that tutors are incredibly knowledgeable,... See more

User experience

Customers had positive experiences with user_experience, frequently highlighting the structured course... See more

Customer service

Consumers find customer service to be exceptionally positive and supportive throughout their learning... See more

Service

Clients share positive opinions on service, highlighting the exceptional support and professional guidance... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the courses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I attended a practical prep e class with Rob last evening that was really helpful.Rob explained everything we need to do clearly.He is very supportive and answered any of our queries.I would recommend... See more

Rated 5 out of 5 stars

I absolutely LOVED my experience with train fitness. I completed the two week in person course and it’s the best decision I’ve made in a long time. The training is thorough, engaging, and confidence b... See more

Rated 5 out of 5 stars

Distance study was perfect for me! The amount of flexibility around the course was key for me as I work shifts. I could do my practical assessments on late evenings because my local gym is 24 hours.... See more

Rated 5 out of 5 stars

I have just completed the L2 Gym instructor course with the in-person weekend sessions. The online learning is very comprehensive. Dives deep into the science and covers everything you need to know t... See more


Company details

  1. Fitness and Nutrition Service
  2. Vocational School

Written by the company

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

654 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(654)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great course

Great course! The experience as a whole was very good too. I had Ben as my teacher, he was fantastic, very funny and coached all the technical details I was seeking. Kate for the few lessons I had was great too and explained everything well.

6 May 2024
Unprompted review
Rated 1 out of 5 stars

insane company

insane company. I've been messaged 4 times in the last 1 and half days, called and emailed multiple times too. all I wanted was to do a quiz and there's no way to block them. fricking crazy !!!

18 June 2024
Unprompted review
TRAINFITNESS logo

Reply from TRAINFITNESS

We believe you have the wrong company - we don’t have an Ash Campbell in our records 😊

Rated 5 out of 5 stars

Instructor Rob

Instructor Rob, was well assertive, knowledgeable and knew what he was talking about. He was calm with his delivery, assure his students to calm down even when we was a bit nervous.

very humble and easy to understand.

16 June 2024
Unprompted review
Rated 5 out of 5 stars

So far, a great experience!

I've finished Fitness Instructor Level 2 and on my way to complete my level 3 PT (T3 HIIT assessment completed). I am doing online training (theory), and in-person for practical. Amazing environment, where you can meet new people, and so far has been a great experience, with amazing, very knowledgeable teachers (Kate and Ben), they truly support you, and make it feel like a safe space.
Every question I've had while doing theory, online support reply promptly as well.
For more courses probably will not even bother to look for another school.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Distance learner - in person assessment

Distance learner - great experience really helped using the e-classes and learner success was very quick to reply to a lot of questions. Worthing paying to do the inperson assessments at a location the team is the best and very friendly, I was nervous coming in but felt right at ease when starting the assessment, they help you all the way through till the end ! Highly recommend any of the courses

17 May 2024
Unprompted review
Rated 5 out of 5 stars

It was a great experience today

It was a great experience today! I’m distance learner and I found it really helpful with all the information given. I wish I have enrolled in person. In future if they do any courses I would definitely enrol in person. Thank you Ben for great day!

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Simply brilliant!

Having thoroughly researched how best to go about becoming a group indoor cycling instructor, and researching providers, I chose to complete my level 2 Gym Instructor and subsequent GIC Instructor courses with TRAINFITNESS. It is without doubt one of the best decisions I’ve ever made. I found some of the on-line modules pretty tough although the quality of the material and the way in which they built your knowledge was excellent. It was tough mainly because I really didn’t know how much I didn’t know despite taking part in sport and fitness for most of my 59 and a half years! The in-person week was nothing short of brilliant. Ben and Katie both have an infectious love of fitness and of passing on their vast knowledge. The Group Indoor Cycling with Ben was equally brilliant, and I would highly recommend anybody considering a career in the fitness industry to choose training with TRAINFITNESS.

7 May 2024
Unprompted review

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