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3.4
9 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I have been trading on the Turkish Stock Exchange at certain times for a year. But they stopped trading on the Turkish Stock Exchange. It was a site that I liked the way of trading. I check every day to see if it is open. I am disappointed.
Reply from Tradingmoon
Dear Client,
We are sorry to hear about any unpleasant experience. Your Account Manager will shortly contact you to assist further with any questions you might have.
I would not recomment this broker to be used for your trading operations. I've tried to withdraw my money on a different credit card and they started to ask documents which I have provided. After I provided the documents related to the bank account used to send money they asked me about another bank account which has nothing to do with the bank account used to deposit the money. This is the first step I do and will start legal action asap. I would not recommend this broker to trade.
Reply from Tradingmoon
Dear client,
We are sorry to hear about any unpleasant experience. As we are constantly trying to improve our services, we would like to learn more on the issues you have encountered. Please contact our Customer Support Team with more information and in the mean time your Account Manager will contact you to assist further.
On another note, kindly note that as stated in our Terms & Conditions, withdrawals are requested to methods originally used for deposits and the Company may process withdrawal requests to a different payment method other than the one used for the deposit under certain conditions where we are unable to return the funds to the original source, subject to Anti Money-Laundering Regulations.
I’ve been with the guys before rebranding, and the new version of the platform feels like a big step forward. Everything is cleaner, faster, and more intuitive. I like how easy it is to manage positions and monitor the market in real time. And the design! 🚀
Feels like a serious upgrade.
Reply from Tradingmoon
Thank you for taking the time to share your positive experience with us!
User friendly website! Great platform with variety of products with fast verification method and deposit, withdraws!!!
Reply from Tradingmoon
Thank you for taking the time to share your positive experience with us!
Great Trading platforms, and easy deposits/withdrawals. Super customer service the one time I needed help -)
Reply from Tradingmoon
Thank you for taking the time to share your positive experience with us!
This platform is user-friendly and reliable. I especially want to commend Marios in customer support. He went above and beyond to answer my questions and resolve a minor issue. His professionalism and friendly demeanor made a real difference.
Reply from Tradingmoon
Thank you for taking the time to share your positive experience with us!
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