Trade Show Travel Company Reviews 

263
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the booking agents for being exceptionally helpful, patient, and knowledgeable throughout the entire vacation planning journey. Travelers truly appreciate the supportive guidance, genuine personal care, and efficient communication provided by the team that make organizing getaways feel completely seamless and enjoyable. Some reviewers were not happy with mandatory sales presentations, unexpected extra costs, and significant difficulties encountered when attempting to modify existing reservations. Additionally, a few consumers mentioned feeling pressured by aggressive sales tactics, unhelpful customer support responses, and persistent follow-up communications concerning various promotional vacation packages.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting helpful staff and smooth booking... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that agents are patient, professional, and... See more

Customer service

Consumers find customer service to be exceptionally positive, consistently highlighting agents who go above... See more

Service

Reviewers mention positive feedback about service, noting that representatives handle travel arrangements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Appreciated all the time, help and support from Debbie L and Ely in getting my first trip set up. Debbie sent me more details on my trip package and answered my questions on the Welcome Letter. Then... See more

Rated 5 out of 5 stars

I would rate Debbie Leonard even higher if it were possible. She attentively listened to my concerns and addressed them promptly. She made me feel valued not only as a customer but also as a friend. H... See more

Rated 5 out of 5 stars

I had the pleasure of working with Debbie to book our family vacation. She worked with me until we found the perfect place and date in Puerto Vallarta. She was client centred, super friendly and very... See more

Rated 5 out of 5 stars

I initially "upgraded" with Adam B. I was given misinformation and promised things by him that I later found out were not true. I ended up getting a partial refund because of his actions. We still end... See more


Company details

  1. Online Marketing Agency

Information provided by various external sources

Trade Show Travel Co is a unique travel company based in West Palm Beach, Florida. Known for its one of a kind travel packages that never disappoint.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

263 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(263)

96 reviews in the last 12 months

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Rated 1 out of 5 stars

Lawsuit coming

Insanely Disrespectful, typical call center bs… talking over you and saying you get free vacations. Doesn’t actually listen and then gives excuses why they won’t take you off a list without you listening to their pitch haha , give me a break. We all know not real and I’ve asked to take off the list at least 5 times. A new rep calls me from a new number a week later. I hope they read this and realize what a class action lawsuit can do to their telemarking licensing.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Delightful Debra L

"Debra L. provided outstanding professional and unwavering support throughout the entire process. Her dedication to ensuring every detail was perfect truly stood out. She goes above and beyond to dot every ‘i’ and cross every ‘t,’ ensuring each client has an exceptional experience. Her passion and commitment are unmatched—highly recommended!"

21 January 2025
Unprompted review
Rated 1 out of 5 stars

Disrespectful and Dishonest

They cold-called me multiple times about a vacation package too good to be true, misrepresented their motives (we don't deal with timeshares = lie) and spoke so vaguely and scripted without clearly explaining how they got my info and what they want to sell me.

They spoke condescendingly fast without leaving room for you to speak and tried to string me along to listen to their tiring script.

Bottom line: This is a sleazy, disrespectful company reeking of vacation and timeshare money traps; stay far away if you value your time and hard-earned dollars!

21 January 2025
Unprompted review
Rated 1 out of 5 stars

These guys are lying scammers

These guys are lying scammers, don't buy anything from them. Told me nothing but lies. called me 2 or 3 times a day for weeks. They will sell you a package tell you that you just pay the taxes on other fees.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Call William White of Trade Show Travel…

William White of Trade Show Travel Company went above and beyond the call of duty to make my reservations for a Nashville trip with my friends! I appreciate how he understood what my travel needs were. If you need to make travel plans, just ask for William!!

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Ms. Debbie is AWESOME!!!

I had questions and concerns about my booking, and Ms. Debbie addressed and answered all of them. Ms. Debbie and the Trade Show Travel Company are amazing! They treated me like family. Thank you, Ms. Debbie! You and your colleagues are the best!

9 January 2025
Unprompted review
Rated 1 out of 5 stars

I think it's a scam

I think it's a scam. No one ever answers the phone. Didn't really send initial offer package, as promised in the email.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Debbie Leonard

Debbie Leonard
This is what you call customer service I have yet to find anywhere else an amazing person that goes all out to support a customer wish there is more of her experience everywhere if I could leave a review it would be 100.
Thanks Debbie Leonard

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Monster Reservations Group & Trade Show Travel

Recently, I received a call from Monster Reservation Group and Trade Show Travel. They offered to upgrade my plan so that I could receive additional benefits from the travel program. I was promised an email as soon as I upgraded, detailing all the benefits of this new plan. However, after upgrading, I did not receive the promised email.

Frustrated, I called priority booking to investigate why I hadn't received the email. A young lady named Debra returned my call to offer her assistance. Despite my frustration, Debra was very professional and apologetic about the confusion. She promptly investigated the matter, resolved it, and ensured that I received the email outlining my new benefits.

Debra's efficiency and professionalism turned my frustration into satisfaction. We need more people like her when dealing with the public. Thank you, Debra.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Debra Leonard is a Problem Solver

I contacted Trade Show travel to resolve some issues I encountered on my latest trip. Debra Leonard was extremely professional in explaining and solving my issues. I will use Debra for all my future travel plans. I would highly recommend her in planning your vacations with Travel Services.

17 December 2024
Unprompted review
Rated 1 out of 5 stars

Broken promises

Broken promises! For years they call me for more booking fees! The last time I paid I was Promised Vehemently that I would never have to pay again. Today they called me again. BUYER BEWARE! THEY WILL HARASS YOU FOREVER.

10 December 2024
Unprompted review

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