Tradeshowdirect Reviews 83

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Our School of Architecture purchased LED Light Kits from TradeShowDirect.com for our main Showroom where student work is pinned on the wall. I Live Chatted with Sarah Baran asking questions over a sev... See more

Rated 5 out of 5 stars

We have used Tradshowdirect multiple times over the years for both modern and traditional table covers with our branding, and they turn out wonderful! The only reason we have needed to purchase new on... See more

Rated 5 out of 5 stars

Quality of their physical product is very good. Light yet sturdy, nicely engineered, efficient design, ready to setup and take down. Also their creative design team is superb and can turn ideas into... See more

Rated 5 out of 5 stars

Sarah helped us design a custom counter/showcase for our trade show booth, and we couldn't be happier with how it turned out. We needed a custom solution that was not pictured on the Tradeshow Direct... See more

Company details

  1. Online Marketplace
  2. Media Company

About Tradeshowdirect

Information provided by various external sources

Our goal is to help our customers find the trade show displays that best suit their specific needs. We understand that finding the right display can be a difficult task, especially when shopping online. That's why we're standing by to assist you along the way and answer any questions you may have. Give us a call today to get started on your next project. Shop for Trade Show Displays.

Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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Rated 5 out of 5 stars

Extremely responsive, fast, easy to work with

The Tradeshowdirect team was extremely responsive to my questions and very easy to work with. They even saved me money on shipping costs by getting the work done sooner than expected, and they sent a photo of the monitor stand and graphic I ordered before shipping it out. I won't hesitate to purchase trade show equipment from them again!

4 May 2018
Unprompted review
Rated 4 out of 5 stars

Good support.

After attempting to set up and then attending a tradeshow with the backdrop working we eventually figured out how to properly piece together. Unfortunate that the instructions were not the most intuitive, and the set up time is longer than past backsrops, but overall the design and quality is very good. After talking with tradeshowdirect support I would buy from here again, but pay more attention to assembly requirements and instructions. They were very helpful in supporting us.

16 April 2018
Unprompted review
Tradeshowdirect logo

Reply from Tradeshowdirect

We're sorry to hear about your experience. We're looking into this and a customer service representative will be contacting you shortly.

**EDIT 5/8/2018**
So glad to hear you got this figured out! I'm sorry your display was more difficult to assemble than you expected. As always, if you need assistance or have any questions about our products, please reach out.

Thanks!
-Danielle

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. When an item was out of stock they upgraded to a similar product so I would receive my order in time for the show.

9 April 2018
Unprompted review
Rated 5 out of 5 stars

You want to order from Trade Show Direct because you are wonderful :)

TradeShowDirect was wonderfully helpful. I work for a super small company where I wear many hats - may of the things I do, I have no experience with at all. My having to create signs for a trade show was no exception to this. My initial vision for our signs were done in Word which I saved as PDF. The Sales Manager not only told me that these images were not high enough quality for print, but pointed me in the right direction as to where I could re-create them to make them top-notch. Once I created my signs they helped me to make sure they were in the correct format, and gave me tips to make sure they looked lovely. Hats off to TradeShow Direct - can't wait to see the final result!

23 March 2018
Unprompted review
Rated 5 out of 5 stars

Great company to work with

Great company to work with. We had a shipping problem and our items arrived damaged (not their fault) and they were very helpful in rushing out the replacement parts we needed in time for our show while simultaneously filing a shipping claim. They made sure we had what we needed so we can go forward with our show -with great, friendly communication.

20 March 2018
Unprompted review
Rated 5 out of 5 stars

We love our table display!

We are so impressed with Tradeshowdirect! The entire experience was great - from the high level of professionalism and customer service to the beauty and quality of our table display to the fast production and shipping.
Would not hesitate to highly recommend! Thank you!

17 March 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fast, smart, proactive service and sales people. Quality products manufactured quickly, shipped quickly, and issues resolved quickly when we had a query. I hope to do business with them again in the future.

14 March 2018
Unprompted review
Rated 5 out of 5 stars

Great team!

Fast, courteous, helpful, professional. Our graphics were very clever and came out perfectly. Danielle and Crystal were great to work with.

13 March 2018
Unprompted review
Rated 4 out of 5 stars

Ordering and making payment very easy

Ordering and making payment very easy. Have not heard or received any information about order being shipped.

13 March 2018
Unprompted review
Tradeshowdirect logo

Reply from Tradeshowdirect

Hi Gerald,

I apologize for the delay in getting tracking information to you; but I'm glad to see your order was delivered on 3/15 as scheduled.

Thanks again for your business!

-Danielle

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