Traderscale Reviews 924

I’ve had a really positive experience with TraderScale so far. The rules are clear, the platform is easy to use, and everything feels transparent and well structured.

I received my first payment today, which was processed within 48 hours of being approved, and that has really boosted my confidence in the company. Customer support has been responsive and helpful whenever I’ve had questions, and overall TraderScale feels professional and trader-focused.

It’s refreshing to use a prop firm that doesn’t overcomplicate things and actually supports disciplined trading. I’d definitely recommend TraderScale to anyone looking for a reliable prop firm with fair conditions.

The best prop firm in the industry currently, very refreshing to see. Fantastic experience with Traderscale, they pay out swiftly, the customer support is exceptional, always willing to answer any queries. As long as you follow the rules, you will get paid, simple.

Trading Scale is a reputable company; I received my first bonus account and this is my second withdrawal from them. Payments are quick, and I hope to have a long-term partnership with them.

Update 🔔🔔🔔

It’s concerning that you are very quick to respond to Trustpilot reviews, yet you haven’t responded to my direct inquiry for over a week.
I have contacted TraderScale more than six times with one clear and specific question: which exact group of trades were classified as “gambling”?

The only response I have received is a generic, copy-and-paste reply with no evidence or clarification to support the claim but only a vague claim like the one below!!!.

Repeated references to my previous payouts do not address my core request, nor do they constitute evidence of any rule violation.

Traderscale is limiting transparency. After I publicly raised concerns, they blocked me on Reddit and removed all of their comments from my post. This approach—silencing criticism instead of addressing issues—is a serious red flag for traders !!!.

I am writing this review to share my experience with TraderScale, specifically regarding a denied $6,700 payout and an unjustified account breach on Account #18039. I strongly believe this decision was made in error and without factual justification.

I have been accused of gambling and excessive risk-taking, specifically risking more than 4% . This accusation is demonstrably false and directly contradicted by my trading history. At no point did I risk anything close to 4% on a trade. My risk consistently remained below 1%, as clearly shown in my records.

My trading behavior reflects consistency, discipline, and conservative risk management—particularly appropriate for a $400,000 funded account. I chose TraderScale under the assumption that it was a trustworthy prop firm, but the handling of this matter has unfortunately raised serious concerns.

Account Performance Overview (400k Account)

• Consistency score: 21.78% / 40%

• Total trades: 40

• Winning trades: 26 (65%)

• Losing trades: 14 (35%)

• Average win: $2,098

• Best trade: $4,813.50

• Average loss: $781.39

• Worst trade: $3,756

• Risk-to-reward ratio: 1.86

Full Transparency – Losing Trades & Risk

Below are all 14 losing trades with calculated risk per trade. As shown, none exceed even 1% risk, let alone 4%:

• Buy 2 lots XAUUSD – Risk: 0.94%

• Buy 2 lots XAUUSD – Risk: 0.05%

• Buy 1 lot XAUUSD – Risk: 0.02%

• Buy 0.92 lot XAUUSD – Risk: 0.01%

• Sell 2 lots XAUUSD – Risk: 0.02%

• Buy 1 lot XAUUSD – Risk: 0.01%

• Buy 1 lot XAUUSD – Risk: 0.06%

• Sell 1 lot XAUUSD – Risk: 0.41%

• Buy 1 lot XAUUSD – Risk: 0.18%

• Buy 1 lot XAUUSD – Risk: 0.35%

• Sell 2 lots XAUUSD – Risk: 0.48%

• Sell 1 lot XAUUSD – Risk: 0.01%

• Buy 1 lot XAUUSD – Risk: 0.17%

• Buy 1 lot XAUUSD – Risk: 0.04%

At no point did I risk anything close to 4% as the data above demonstrates.

• Highest risk taken: 0.94%
• Majority of losses: below 0.5%
• Several trades risked as low as 0.01–0.06%

My risk per trade consistently remained below 1%, which can clearly be verified from my trade data.

Major Concerns
What is most concerning is that:

• ❌ No specific trade or sequence of trades were identified as a violation

• ❌ No calculation or evidence was provided

• ❌ No transparent explanation was given

Such an argument would only be valid if supported by clear and specific evidence of either of the following:

• A floating loss on my open trades approaching 4%, or

• Closed trades where the stop loss was set anywhere near 4%.

These are the only two instances under which an accusation of gambling or excessive risk-taking would be justified.

Moreover, every trade executed is associated with a #ticket ID. Given this, I do not understand why it has been so difficult for TraderScale to provide the exact trades they are referring to, if the allegations made against my account are valid. I have all of my trading activity fully documented, and once the relevant #ticket IDs or trade sequences are provided, I will be able to independently verify their claims.

This issue goes beyond a denied payout—it raises serious concerns about payout reliability, transparency, and professional integrity. Denying payouts based on vague accusations without supporting data undermines trader trust and confidence in TraderScale.

Being accused of gambling without evidence is damaging and unprofessional. Traders deserve clear communication, documented violations, and fair dispute resolution — especially when real money and performance are involved.

Final Thoughts.

I chose TraderScale believing it was a trustworthy prop firm. Unfortunately, this experience has seriously undermined that trust.

I am willing to share my full trading history for independent verification with anyone interested.

I strongly encourage traders to proceed with caution and ensure they understand the risks—not just in trading, but in payout enforcement and dispute handling.

Traderscale is by far the best prop firm out there. Been with them for over 7 months and they've been always incredible. Their tech supports replies super fast, no issues with withdrawals. Can't recommend it highly enough.

I was never informed at any point that my account had committed any hard breach.
At no point was I warned that my account was at risk of payout denial, nor was any notice issued stating that my trading behavior constituted “prohibited practices” or a “hard breach”.
Most importantly, **no prior notice, warning, or hard breach notification was ever issued to me** before the payout request.
When I requested for Payout, they say I had Hard Breach! Account Blocked and denial of payouts!
Denying a payout without prior hard-breach notification is neither transparent nor fair.

Account ID: 17896.

Is it ok, to not inform about a Hard Breach, while i got emails regarding Soft Breach. And also let the trader trade until he applies for withdraw!

Great customer service

I just had to drop a review because the support team at Traderscale is absolutely top-notch. I recently ran into an issue, and they were super quick to respond and incredibly helpful. They got my problem sorted out fast and effectively.

It's clear they really value their clients. I'm also really happy with the platform itself; it's easy to use and has all the trading possibilities I need. But honestly, the excellent and rapid customer service is what really sets them apart. Big thanks to the team!

Traderscale is an amazing, great customer service, very helpful and they don’t take long to respond to your queries. I highly recommend this company.

customer service was excellent

Great support and prompt in dealing with issues. Default prop firm for me.0901

Multiple payouts so far, all going well till now. Happy about it

The support provided by Traderscale is always very good, fast, and professional! Jeryl and Marco are excellent professionals.

I bought a funded from this company through an affiliated Instagram trader guy called curtis fox. (Who has since deleted his insta account it seems). He was charging people to pass their funded challenge for them . I paid him 400 to do that, and get his "course" then however much paid to traderscale for my account. I spent 4-5 month building up an amount to request payout. Had a couple soft breaches , which I was warned about. The day I come to request a payout, all of a sudden there's multiple hard breach's . Which not once was I notified. To make matters worse, they closed my account too. 5 months or so of trading , wasting my time to the get rejected and have my account closed. Would definitely avoid this company. My first experience on a funded account and it wasn't good.

Dear Tradescale,

I am very much disappointed with this outcome of your response, however thank you for your response and for detailing the reasons behind the rejection of my payout request.

I would like to respectfully clarify one point regarding the Speedy account rules. As stated in the guidelines, the maximum risk allowed for Speedy accounts is 4% per day. My understanding has been that this limit applies on a daily basis rather than as a per-position or per-asset cap. To the best of my knowledge, my trading activity remained within this daily risk threshold.

Given this, I would appreciate clarification on how the determination of “risking more than 4% on a single asset at one time” was reached, and whether this interpretation differs from the published Speedy account rules. A breakdown of the specific trades or calculations used would be very helpful for me to fully understand your assessment.

Regarding the other points raised (adding to positions in drawdown, toxic trading, and scalping), I would also welcome any concrete examples or reports so I can review them carefully against the firm’s definitions and limits.

I value transparency and rule compliance, and I respectfully ask whether this payout decision can be reviewed in light of the above clarification, or if further information from my side would assist in a reassessment.

I also find it weird not to have had a hard breach during the cause of the trading, as in most cases of hard breach the system automatically stops you from trading. I have worked tirelessly for this profit, just to be told this on the time of submission. I might reconsider another prob firm for might subsequent trading and I must say I am highly disappointed.

Thank you for your time and consideration. I look forward to your reply.

I am yet to make a withdrawal so I can’t comment on that yet but the support from marco from day one has been amazing he always responds very quickly and has solved every problem I have had
Thank u marco

Despite repeatedly messaging asking for my data to be removed and for all marketing text messages to stop, they are still continuing to message me regularly. Will be submitting a complaint to the ICO. Absolute disgrace of a company.

*Update - after initially dismissing my request stating my numbers had already been removed, they have FINALLY said that their third party SMS provider had not included me in their opt out list. I was also asked to delete this review which I refuse to do so. I've probably spoken to every single person at Traderscale at least once over the last few months regarding this situation and each and every one has assured me that my data has been removed and I would no longer recieve any marketing.

*Update - Traderscale have now flagged my review for containing harmful or illegal content in an attempt to get it removed - pathetic behaviour - TrustPilot have seen it for what it is and reinstated the review!

I am extremely disappointed with Traderscale and feel completely let down by how they handled my situation.

I had a funded account and requested a payout after trading honestly and following their rules. Instead of receiving my payout, it was rejected due to an alleged KYC breach, and my account was blocked.

One of their claims relates to face verification. My phone’s front camera is broken, so I had no option but to briefly use my husband’s phone only to complete the selfie verification, and I logged out immediately afterwards. There was no fraud, no account sharing, and no manipulation — just a technical issue that I explained honestly.

They also raised concerns about a change in location. This happened due to an urgent family medical emergency, which forced me to travel unexpectedly. I even provided proof, yet this was completely ignored.

What truly shocked me was that after rejecting my payout, they offered me a discount code to buy another challenge. That felt incredibly insensitive and insulting, especially when they were holding money that I genuinely needed.

I spent my savings on a family medical emergency, and this payout was extremely important to me. Traderscale showed no compassion, no understanding, and no willingness to properly review the situation.

Based on my experience, I would strongly warn other traders. If anything unexpected happens — even for genuine and unavoidable reasons — you risk losing your account and payout with no real consideration.

If Traderscale genuinely reviews my case, resolves this issue fairly, and releases my payout, I would be more than willing to update or remove this review to reflect a positive resolution. Unfortunately, until my situation is properly addressed, this review reflects my honest experience.

Very disappointing experience.