Trader Games Reviews 8

This is my experience:
1. I pre-order a game that includes as a first print bonus a booklet and a CD.
2. I ask them if they will include these items and they say they will if they receive the items.
3. They ship the game on release date WITHOUT the bonus items (and they received them, they published a photo of the game with the items on their website on release day).
4. I receive the game and, surprised and disappointed, ask them about the missing items.
5. They say they received the bonus items at a later date (a lie) and that my shipping option didn't fit them (they could have asked before shipping if I wanted another shipping option to include the bonus). And they have the nerve to say that, if I want them, I have to pay 15 euro and then they will ship them.
So, they simply stole the bonus items that were supposed to be included with my game. Very unprofessional, I feel disappointed and cheated.

This store is actually my place to go when It comes to purchasing Collectors / New Releases / Retro.
They just have everything you might be looking for. I must admit that they're a bit pricy sometimes but I understand that's the price It cost to keep a business like this one.
I'm French and I live in East Europe; when I'm ordering something from them - the delivery never fails me and always get delivered at my front door the next day. It's just unbeatable. Really, TraderGames are really the best.

I ordered four Nintendo Switch games, brand new. I asked for them to be in perfect condition (without for example seal being broken, I even mentioned that), as I'm a collector. Guess what? One of the games has a rip on the side. You can ask kindly, you can even translate from English > French so that they could understand, but it's pointless. Find another place, there are many, many others even in France itself! Don't buy, never order online from them. You've been warned.