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Rated 1 out of 5 stars

I am as disappointed as everyone on this website leaving a review. I ordered the game way before Christmas sometime early November 2023, we were excited about it. Never received my order, no on respon... See more

Rated 1 out of 5 stars

ive just reported these to fraud contact I was given by RoyalMail. definitely a scam. ordered over a month ago for Christmas been chasing on email several times with an auto response and a bogus track... See more

Rated 1 out of 5 stars

Ordered in October 2023, surprise for my daughters birthday. Package would arrive within 15 days. Delivered in December but almost 100 km away. Been mailing over an over again and every time they are... See more

Rated 1 out of 5 stars

Same experience as everybody else. Ordered on 28.10.23, never arrived. Been never given a tracking number. When I emailed them they gave me a wrong number together with a dangerous link within the ema... See more

Company details

  1. Money & Insurance

Information provided by various external sources

At TradeLTD, we show our traders how to turn their dreams into reality.


Contact info

You should know

1.3

Bad

TrustScore 1.5 out of 5

195 reviews

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Rated 1 out of 5 stars

I placed an order in November

I placed an order in November.with Zelong Trade ltd. After emailing and getting no reply I know I have been scammed. Very disappointed as it was a gift for Christmas for my daughter. I know I will never get my money back and with no one to help it's a loss on my end. They sent a receipt for the order but nothing else. I hate scam companies but what can you do. Can Trustpilot help me get my money back. Can Trustpilot find out if Zelong Trade ltd are legit.

17 November 2023
Unprompted review
Rated 1 out of 5 stars

Me too I think have been scammed I am…

Me too I think have been scammed I am going to report it to trading standards as they have responded to emails after lots of email complaints they have given me a tracking number when it says its delivered it defiantly wasn't to my address They are registered with on the government website so maybe needs reporting to them as well . I placed my order at the beginning of okt. I am soooo angry

10 October 2023
Unprompted review
Rated 1 out of 5 stars

I placed an order on the 28th of…

I placed an order on the 28th of October still no parcel said it had been delivered but was a total different address which was miles away from where I live absolutely a scam. Do not order from them.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

-MINUS

-MINUS

These are scams and thief’s

Reported to police and fraud department

Do NOT give them any money or u will lose it

20 October 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMMMMMM

SCAMMMMMMM. Stated my order had shipped in on November 9, 2023 nothing to this date. Will not respond to emails after the initial one....THEY NEED TO BE SHUT DOWN...

9 November 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAM

Same as everyone else. Ordered 21 October. When the receipt came I realised it was a scam and requested to cancel. They questioned my reason for cancelling but they ignored and stated item already shipped 25.10. I checked tracking after non receipt on 16.11 to see it was supposedly delivered to Blaydon on Tyne. Some 178 miles from where I live. They stated order volume was too large and the warehouse did not check the order information when packing. I again requested a refund. They ignored and said package would be re delivered within 7 working days. This was 21.11. No surprise still not received. SCAMMERS!

21 October 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

Placed orderc18th November received nothing. E.mailled the say order no was no good and would receive new number in 3 days still waiting. Very upset and disappointed.
SCAMMERS.

9 December 2023
Unprompted review
Rated 1 out of 5 stars

If was up to me they would get a big…

If was up to me they would get a big fat zero I keep sending emails regarding my orders. They say it on its way then I get a email saying it was delivered but to the wrong address what a f##### scam. Please don’t trust this company they have ruined a lot people’s Christmas’s. SCUM BAGS

9 December 2023
Unprompted review
Rated 1 out of 5 stars

Ordered from this company on the 7th of…

Ordered from this company on the 7th of November, with many emails later to be told it in in the post no tracking was available, just to be patient, still have not received my parcels and they have not replied to my emails for over a week, safe to say it was a scam! I have given their address to my legal representative and they will be getting a court letter to their registered address.

7 November 2023
Unprompted review
Rated 1 out of 5 stars

Waiting goods ordered on 27oct

I order from this company on 27th october.and still waiting for the good had one email back saying that they had been busy and it will be here in a few days and I am still waiting.
Asked for a update and nothing back.
Now hoping for a refund.

27 October 2023
Unprompted review
Rated 1 out of 5 stars

Every email lDo not order from this company sent l received a reply…

Every email l sent l received a reply from xiaofangliu who was helpful. I waited 3 weeks before l contacted them as my parcel hadn't arrived.l received all copies of my receipt of payment & a tracking number.l tracked my order on 17,it did go to Moseley hill delivery office & delivered to the wrong address.There was a map showing destination,photograph of parcel.l have been in touch with this company & had a reply stating it is to be redelivered but so far no parcel.

6 December 2023
Unprompted review
Rated 1 out of 5 stars

Me too I think have been scammed I am…

Me too I think have been scammed I am going to report it to trading standards as they have responded to emails after lots of email complaints they have given me a tracking number when it says its delivered it defiantly wasn't to my address They are registered with on the government website so maybe needs reporting to them as well . I placed my order at the beginning of Nov. I am soooo angry

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Item ordered but as with other people on here they kept saying to be patient it was on its way. No item so I have obviously been scammed

29 October 2023
Unprompted review

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