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Tradein Reviews 

1,642
•
TrustScore 4.5 out of 5

4.6

Electronics & Technology
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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find that the company offers competitive prices for their items, often providing the best value compared to other options. The selling process is frequently described as straightforward, quick, and hassle-free, from initial quote to final payment. Reviewers appreciate the prompt payment, with funds often credited to their accounts within days, and the company generally sticks to the original quoted price. However, some customers also noted instances where the initial offer was reduced, often due to the company assessing the item's condition differently upon receipt. These reductions were sometimes attributed to minor damages like scratches, dust, or missing accessories, leading to dissatisfaction for some.

What people talk about most

Payment

Users describe positive interactions with payment, frequently highlighting the speed and efficiency of the... See more

Service

People report positive experiences with service, often highlighting the quickness in sending payments and the... See more

Price

Reviewers mention positive feedback about price, with many consistently reporting that the company offers the... See more

Product

Clients share positive opinions on product, with many reviewers praising the quick and hassle-free process of... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as easy, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well worth it! If anyone sends anything in to them and waits possibly an extra day for payment- don't panic. They appear to be extremely popular with buying second-hand tech, presumably because they o... See more

Rated 5 out of 5 stars

The trade in process was very straightforward. No longwinded questions to answer. Concise and to the point. They send online a QR code and or label to attach you your device after you have carefully... See more

Rated 5 out of 5 stars

First time user of this company. Sent my Ring Chime by Royal Mail on Saturday and payment arrived into my bank account on Tuesday late evening. Easy to follow instructions. I was initially skeptical a... See more

Rated 5 out of 5 stars

Recently used Tradein, and I couldn't be more pleased with the service! From start to finish, the process was seamless—no haggling involved and I received instant cash upon minutes after they inspe... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Looking to sell your iPhone, iPad or iPod Touch? Recycling to Trade-in couldn't be any easier. Get paid on the same day!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,642)

221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly recommended

Just traded in my child's Macbook Air and the transaction was very smooth and hassle free, will use this company again for sure!

2 January 2026
Rated 5 out of 5 stars

Fantastic company

Fantastic company, they gave me the best price for my IPad, it was picked up via Royal Mail and the money was received within 4 days of sending it.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Best price offered

Best price offered, easy to post item to company with costs met, money in bank account on receipt of item. No issues from start to finish.

12 December 2025
Unprompted review
Rated 2 out of 5 stars

Non existent customer service

They don’t send a polybag. And I called twice leaving 2 voicemails about the status of my order but they did not answer either call and did not return either voicemail.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Trade in Apple Watch

Trade in Apple Watch - competitive offer, website easy to use, free postal service and insured, full asking price received within 48hrs.
Easy to use, competitive, timely, hassle free

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Very easy website to navigate

Very easy website to navigate, they gave a firm price and stuck to it!
All in all a very good experience and I would recommend them to anyone.

8 December 2025
Unprompted review

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