TradeFW Reviews 351

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Please don’t go near! they lure you into depositing more money without explaining all the cons to you and they are very reckless with your investment. They are very enticing but their knowledge is not... See more

Company replied

Rated 3 out of 5 stars

Creating consistent profits and losses in trading requires emotional management as well. I learned this from a TradeFW expert. I liked how he cautiously explained to me that my wins or loses will some... See more

Company replied

Rated 1 out of 5 stars

Agressive marketing. When they call, no matter how many times you say that you are not interested or at least, not at the moment, they will insist. My last two phone conversations were while at work.... See more

Company replied

Company details

Information provided by various external sources

EU Regulated Investment Firm


Contact info

1.3

Bad

TrustScore 1.5 out of 5

351 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I also was bullied into investing with…

I also was bullied into investing with these crooks,at the moment I am still waiting to get my money returned they have promised it will take 72 hours that was from a very nice guy called Dillon, after my manager Camila insisted on me investing and she would look after me, disappeared after two calls, they hounded me with phone calls some over 1 hour long and emails that are still coming, the money has left the FW account and I keep asking when I will receive it they now say it is up to my bank to sort it out but they say it is not something they can get into. I have lost 1250.00 euros and am thinking of going to the National Police and making a denuncia, this was recommended to me, but I have tried to do things right,not worked so far.

4 November 2021
Unprompted review
Rated 1 out of 5 stars

I lost all my money

I lost all my money, same situation as the below reviews, only wish I had listened to my gut about this company, kept calling me daily , almost hourly at first the account manager was very helpful and I did make a bit of money but then the pressure to add more and more funds so I could have a premium account came, again manipulating me to say I had over £500k in assets, once they upgraded me the pressure to have a certain amount of trades open came and my then AM left apparently to attend a conference and this other guy called Stephen, never had time for me when I wanted to talk properly just that I should put my trades here and here, lost it all and then nothing, no phone call nothing. I’m lodging a complaint on the poor advice they give on the basis they have been doing this for over 25 years, how is it right for a beginner trader to be given such poor advice. I told them constantly I’m new to this and will need to be small amounts rather than put it all on telling me it’s ok as long as your margin doesn’t go beyond 5% we’ll guess what it did..

13 October 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Hi Clare,
Thanks for giving us more information. As you were informed by e-mail dated September 17 of this year to the e-mail address provided by you at the time of registration on the platform, we reiterate the decision of the company to cease providing its services in the territory of the United Kingdom, processing the closure of these accounts on September 23. In the event that funds remain available in your account, they will be returned to you. Please let us know if we can be of any further assistance,
TradeFW Team.

Rated 1 out of 5 stars

Don't trade with this company!!

Don't trade with this company!!!

UPDATE 07/10/2021
So tradefw rang me on Tuesday 05/10/2021 and said they would discuss the practices they have trying to force me to place trades and use upto 90% of my account.

Today the legal team rang me and said they won't be taking any action even though again has clearly broken the FCA rules by give trading advice and trying to enforce I majority of my account.

They actually stated they may take legal action if I post the recordings and take to social media in all the countries they trade.

Well I say bribg it on TRADEFW as you are the one who have acted illegally so which court will side with your practices.

I will lodge my case with Cyprus FCA tomorrow and take to social media posting the recordings I have of XXX saying he has apparently 3 million in his trade account, I didn't realised trade account managers can't even trade. I also have this on recording. Another recording of another XXX trying to insist I place trades he wants using most of my account.

Good luck tradefw

Disgusting practices and totally illegal way of working. I have recorded evidence that I'll be sharing with the FCA regarding their practices.

They insisted I set up a professional account made me complete paperwork saying a I have over 500k assets. Apparently this is one of their M.Os.

Once I'd transferred a large amount of money into the trade account they was pestering me every say to make trades. I was told I should be placing 10 to 15 trades daily, I also have this on email.

I have on recorded call that one trade manager would not assist me unless I'm placing trades which he tells me to and using up to 90 percent of my account. I told him no chance.

Do not use the people as they are scammers and don't stop bombarding you when you put money into a trade account. Sometimes I was getting phoned 4 times a day. Ridiculous.

I will take to social media in every country they trade in to warm people what they are doing. They closed my account and apparently decided not to do business in the U.K.

I got most of my money back but was charged for my refunds. I was wise enough not to listen to any of their advice.

Mark McCluney

4 October 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Dear Mark,
After conducting an exhaustive analysis of your case, we have been able to observe that you have already successfully resolved a similar event in greater than 2021. Unfortunately, the fact, for which you mention your discomfort, is totally foreign to our company, being commissions issued by banking entities outside us. We hope that you will kindly forward your complaint to the corresponding entity.
We send you our best regards.

Rated 1 out of 5 stars

Don't EVER EVER GO NEAR Tradefw

Don't EVER EVER GO NEAR Tradefw. I ignored all the warnings and the reviews and went ahead, little did I know that I was going to get MY FINGERS BURNED BIG TIME before mine very eye, losing all my life savings" a whopping £4,750 sterling, however I still had £80 remaining in the pot, which I tried to withdraw, but I couldn't" "so contacted them via email asking them to ring me please? But I heard nothing this is about 2 weeks now. So like others would do, I went into my account to see if there's other ways I could try and withdraw the £80 pounds but, it has completely DISAPPEARED!!. This could be a Legit Company, but THEY'RE ARE ALL SCAMMERS BEHIND THE PHONE CALLS. They kept passing me on from one person to the another over and over again with excuses every time why they are passing me on and on to the other person!!. They kept ringing you up 2 or 3 times a week telling you what market you should invested in, and you listened to them thinking that they knew something you don't and you totally trust in them. But when something went wrong" they'll completely DENIED the whole thing and telling you to add more to your pot in order to generate or get back what you'd already lost and you believed them. They are very clever very clever indeed and a fool me big time, when is all over and you refuses to add more money? They'll drain your pot dry and disappeared" never to HEAR FROM THEM AGAIN and they move to the next victim!!!.♨️❗❗❗. YOU HAVE BEEN WARNED. I mean they are other good companies out there to invest your hard own cash on. Investigate and do your homework well before you invest and trust THE REVIEWERS ALWAYS, the call themselves global trading as well❗❗❗👎👎

27 September 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Dear Esther,
As you were informed by e-mail dated September 17 of this year to the e-mail address provided by you at the time of registration on the platform, we reiterate the decision of the company to cease providing its services in the territory of the United Kingdom, processing the closure of these accounts on September 23.
Likewise, we can confirm that the balance on which you are generating the claim has been properly withdrawn and returned to the credit card charged in our system. You will be able to see it reflected in your account in the next few days.
Likewise, we will contact you by phone to clarify all your doubts.
KR,
TradeFW Team.

Rated 1 out of 5 stars

This company is a fake trading company

This company is a fake trading company. Please close the accounts and get whatever is left in the account.

24 September 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Dear Yatheesh, We deeply regret your remarks about our company. We are interested in knowing what led you to feel that way. We invite you to expand your complaint with more information by sending an email to support@tradefw.com or by replying to this message. Thank you.

Rated 1 out of 5 stars

Beware of Trade FW even more so !

Beware of Trade FW even more so !
Having read Priya's recent review it is heartfelt when I say we both are in very much a similar predicament. I like you vow to fight on. I am in total agreement with you. I can only add I received an email from Trade FW on Friday 17th September 2021 outlining to "Cease the provision of regulated financial services to residents of the UK.'
They request all open trades to be closed by 1pm BST on 23rd Sept 2021.
Yesterday I received a call to inform me of my options. The agent claimed they did not see this email until yesterday !
I can only add the above comments to Priya's previous review. Sadly you articulate exactly my bitter experience with Trade FW.
I have seen Trade FW's response below. I also received a phone call on Tuesday 21st September 2021. It would appear they do read these posts as I was asked to elaborate my views. I maintained the previous post (Priya" s) articulated my feelings exactly. Trade FW arranged to call me on Friday 24th September 2021; my understanding is this analysis involves listening back to phone calls between both parties. As things stand Trade FW have not called me.
Surely if there is a discussion to be had in order to carry out an analysis of phone conversations between both parties then they should be heard independently !

21 September 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Dear Paul,
We are sorry for the delay in the call. We will be contacting you later today. If you have a preferred time, please let us know.

Rated 1 out of 5 stars

Professionals of manipulation and…

Professionals of manipulation and swindling! I was led to invest in this platform and trusted them until I understood what they were really doing. The so-called qualified manager with years of experience asked me to follow his instructions until I lost all my money over 30,000 Euro. With his manipulative techniques including false promises of gains; continuous and aggressive calls to ask me to put in more money, I lost everything by following the instructions I was given. Be careful with this platform!

8 September 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Dear Karl, on behalf of the TradeFW team, we deeply regret that your experience with us was not satisfactory. We will analyze your case in-depth and will contact you as soon as possible to provide you with a solution.

Rated 1 out of 5 stars

Agressive marketing

Agressive marketing. When they call, no matter how many times you say that you are not interested or at least, not at the moment, they will insist. My last two phone conversations were while at work. I tried to be polite and spend some extra time to explain that I am not interested at the moment, and both times, instead of appreciating the time I spent on the phone, the reply was "we are talking for 10/15 minutes, so your work is deffinitelly not so important". Bad customer service approach.

29 July 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Dear Marius, we have analysed your case, considering your words, and we want to assure you that it will not happen again. If you have any further comments or suggestions, please do not hesitate to contact us again. The relevant department will get back to you. We are here to listen to you,
Have a nice day,
TradeFW Team.

Rated 5 out of 5 stars

Professional platform

As a newbie to Trading, I was concerned about investing with a platform I did not know. I went by the reviews and invested the minimum of £250. I have since invested more. Ive had guidance from my Personal Trading Specialist every week. We speak most days. There is always a risk, but there is a stop loss system in place. The withdrawal system takes about a week to process, including approval and for the deposit into our bank account. I am glad I did it. Something good to come out of the lockdown. Thank you Trade FW.

28 June 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Hi Queen, thanks for your comment. Our team works every day to provide the best service. We’re happy to hear you had a great experience.

Rated 1 out of 5 stars

Do not use this company!!

I once showed interest in this platform but changed my mind and informed them of this. I have requested for them to take my contact details from their call list but I have been hounded by cold calls from them on almost a daily basis. When I block their number they just call me from another. I urge anyone reading this not to get involved with them. Once you have and dont proceed with them they will hound you on a daily basis with cold calls.

10 June 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Dear Nic, thank you for sharing your experience, we regret that your opinion about our work is not satisfactory. In fact, we have not been able to find your contact information in our databases. For this reason, we send you a "Find Reviewer" request in which you can leave the necessary information to identify you in our system so that we can provide you with personalized assistance.
Regards,
TradeFW team.

Rated 1 out of 5 stars

i left a review yesterday

DONT JOIN . i left a review yesterday, i am just updating to say my account from £500 is now down to £148, i will be very lucky if i get any of my £500 investment back from this comapany....MY ADVICE IS DONT JOIN ....HI JUST TO UPDATE YOU, MY FUNDS ARE DOWN AGAIN, NOW DOWN TO £86 SO UP TO NOW IM DOWN BY £414....NOT GOOD DOWN AGAIN NOW £73

13 May 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Hello Peter,
On behalf of the TradeFW team, we are sorry to hear that you have had a bad experience with us. Investing in the Financial Market is complex, speculative and risky which is why, this is continuously expressed to all of our clients, by all of our account specialists and personal trading specialist. We also offer different accounts at retail and professional level in order for clients to assess the type of account that is more beneficial to them as well as providing all clients with as many education tools as possible both on the website and application. Having said that, if you do wish to formalise your complaint, TradeFW has an email address for complaints and claims that you can contact: support@tradefw.com. The satisfaction of our customers is very important to us, so we invite you to write to us so that we can ensure that you received the best possible outcome for your situation.
Best Regards.

Rated 1 out of 5 stars

Please don’t go near!

Please don’t go near! they lure you into depositing more money without explaining all the cons to you and they are very reckless with your investment. They are very enticing but their knowledge is not too good. They encourage you to open positions when the stakes are high and all they are interested in is in you opening more positions without fully advising you of the implications of a low margin level which could put your stock into liquidation. Please don’t go near if you a a novice in trading. THEY WILL MAKE YOU LOSE YOUR MONEY.

11 May 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Hello Enitan
On behalf of the TradeFW team, we are sorry to hear that you have had a bad experience with us. Investing in the Financial Market is complex, speculative and risky which is why, this is continuously expressed to all of our clients, by all of our account specialists and personal trading specialist. We also offer different accounts at retail and professional level in order for clients to assess the type of account that is more beneficial to them as well as providing all clients with as many education tools as possible both on the website and application. Having said that, if you do wish to formalise your complaint, TradeFW has an email address for complaints and claims that you can contact: support@tradefw.com. The satisfaction of our customers is very important to us, so we invite you to write to us so that we can ensure that you received the best possible outcome for your situation.
Best Regards.

Rated 1 out of 5 stars

TRADE FW O TRADE GLOBAL

TRADE FW O TRADE GLOBAL, SON UNA ORGANIZACION CRIMINAL PARA ROBAR EL DINERO QUE INVIERTES YA QUE NO LO DEVULVEN, HABER SI LES METEN EN LA CARCEL Y NO VUELVEN A ESTAFAR

4 May 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Hola María Rosa,

De parte del equipo de TradeFW lamentamos que haya tenido una mala experiencia con nosotros.

Toda la información relativa a los términos y condiciones de la plataforma es completamente gratuita y accesible a todos los clientes y usuarios mediante el siguiente enlace: https://www.tradefw.com/wp-content/uploads/iTrade_Global_TCs_November-2020-1.pdf. El documento está disponible en la página web, junto con el resto de políticas relevantes (prevención de blanqueo de capitales, protección de datos, etc.). Le invitamos encarecidamente a que las lea.

Asimismo, lamentablemente bajo el nombre con el que se identifica no aparece ningún cliente / usuario en los registros internos de nuestra plataforma. En este sentido, le informamos que TradeFW tiene habilitado un correo electrónico de gestión de quejas y reclamaciones al que puede dirigirse si desea formalizar su queja: support@tradefw.com. La invitamos a que nos escriba amén de poder analizar su caso con mayor detalle y ofrecer una solución satisfactoria a su malestar.

Saludos.

Rated 1 out of 5 stars

If i could give this 0 stars i would

If i could give this 0 stars i would, i deposit £250.00 in trade fw. I lost a few hundred, i tried to get the remainder of my money back, and i haven't received it.... whatever you do do not put any money in to this. They are robbers, and were constantly on the phone looking for you to invest.

2 May 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Dear Karen,
On behalf of the TradeFW team, we are sorry to hear that you have had a bad experience with us. We would also like to inform you that TradeFW has an email address for complaints and claims that you can contact if you wish to formalise your complaint: support@tradefw.com. The satisfaction of our customers is important to us, so we invite you to write to us so that we can analyse your case in more detail and offer you a solution.
Best regards.

Rated 3 out of 5 stars

I'm so glad I became a member of…

I'm so glad I became a member of TradeFW. My investments are slowly progressing and I get learn a lot about market trends and what are the prices. I can understand how the experts make their call and based on that I make my move. Totally legal and authorised trading happens and that's what attracted me to TradeFW

28 April 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Hello Jesica,
On behalf of the TradeFW team, we thank you for your trust in us.
We would like to take this opportunity to remind you that TradeFw provides all its clients with educational tools (webinars, presentations, video tutorials, etc.) completely free of charge in order to improve their experience on the platform. Likewise, all the legal information about the platform and the Company can be found in the following link: https://www.tradefw.com/es/legal/
Best regards.

Rated 1 out of 5 stars

wasting your money

21 April 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Dear Sir or Madam,
On behalf of the TradeFW team, we are sorry to hear that you have had a bad experience with us. We would also like to inform you that TradeFW has an email address for complaints and claims that you can contact if you wish to formalise your complaint: support@tradefw.com. The satisfaction of our customers is important to us, so we invite you to write to us so that we can analyse your case in more detail and offer you a solution.
Best regards.

Rated 4 out of 5 stars

A good platform

I discovered TradeFW platform a while ago and I'm very content with it. I had very little experience in trading but they have guided me up to where I am now., I started by opening The customer service department advising me and followed me throughout the entire process. It is a good platform and I aim to increase my funds.

3 April 2021
Unprompted review
TradeFW logo

Reply from TradeFW

Hello Regina,
On behalf of the TradeFW team, we thank you for your trust in us.
We would like to take this opportunity to remind you that TradeFw provides all its clients with educational tools (webinars, presentations, video tutorials, etc.) completely free of charge in order to improve their experience on the platform.
Also, we invite you to check again our Terms and Conditions, available on our web site: https://www.tradefw.com/es/legal/
Best regards.

Rated 1 out of 5 stars

Very bad service!!!!!

Very bad service!!!!!
They gave inaccurate information from the outset. My initial accounts manager lost me over £200.00. Kept on pestering me to add more money to my account. I chose not to have any further dealings with them and requested ALL my money back they refused. They have been dealing with my complaint for over 4 weeks. I asked for a deadlock letter again they refused. They are not sincere in their dealing with customers. Please avoid this company at all cost and deal with a company that is transparent and honest.
The company does not even deserve one star but had to award one in order to write this review.
Will be reporting them to the FCA and FOS.

2 April 2021
Unprompted review
TradeFW logo

Reply from TradeFW

We are sorry to hear that you had a bad experience, but it is important that you know that the financial market is volatile and risky. However, our clients constitute the main nucleus of our company and we would like you to provide us with more details to know your experience with us in the following email: support@tradefw.com. Kind regards.

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