Tradec Supplies Reviews 

33
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The service I received today was second to none! The team were attentive, professional, knowledgeable and genuinely kind throughout. Although I ended up spending more than I’d originally planned, I le... See more

Company replied

Rated 5 out of 5 stars

Totally delighted with the price and very fast delivery of the paint ordered. The website descriptions were very clear and useful, and having just painted the inside of a very rough, old wooden shed... See more

Rated 5 out of 5 stars

Ordered this paint on a Saturday evening (yes, I do need to get out more!) and it was with me by Tuesday morning (along with some Haribo, thank you!). The communication was excellent and Adrian sent a... See more

Company replied

Rated 1 out of 5 stars

Well below par delivery time nearly 2weeks late no apologies nothing .I had to put back my job 3days just because delivery .no good to me no good for customer need to source a better courier .lucky a... See more

Company replied

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3.9

Great

TrustScore 4 out of 5

33 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(33)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor all round experience and no order!

Poor all round and only achieved a one star rating because I can't mark any lower! Order was ignored alongwith emails and messenger contact to establish where it was at. The order was refunded in full with an apology which sounded pretty lame really ... 'been away for 10 days ....'. Just not acceptable, appears to be a sole trader with no procedures in place to handle out of office orders.

19 October 2021
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Reply from Tradec Supplies

Sadly an illness and miscommunication got in between this order and can only apologise for that.We do have procedures in place just sadly this was an errant order that got missed. Again can only apologise for being ill.

Rated 1 out of 5 stars

Well below par delivery time nearly…

Well below par delivery time nearly 2weeks late no apologies nothing .I had to put back my job 3days just because delivery .no good to me no good for customer need to source a better courier .lucky a gave one star could not find minus stars.
Even when second parcel dispatched there was no follow up of apologies.

17 October 2021
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Reply from Tradec Supplies

Mr SURR i'm quite surprised by this rating as we did apologise many times and the fault lied mainly with our courier who had difficulty finding your address and you also said it was hard to find place , we also sent you a second parcel to replace the one that did not make it and it came next day and we definitely apologised constantly for the delay.We actually spoke to you twice to discuss the issues and you said all was ok.

Rated 5 out of 5 stars

We needed some items at very short…

We needed some items at very short notice and they were impossible to get hold of elsewhere. Very pleased with both the availability and the speed.

8 September 2021
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Reply from Tradec Supplies

Many thanks Petal67

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