Having a real person answer the phone, answer ones questions and help a prospective buyer make an informed decision on what product one needs as opposed to a product one desires. Thank you for givi... See more
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TRACT Optics is doing things differently. Period. As an optics company that has been producing high-performance Binoculars, Rifle Scopes, and Spotting Scopes for the past 10 years, we have created a business model that makes your experience our top priority. Our direct-to-consumer model cuts out the middleman providing you a higher quality product value! The founders of TRACT Optics, Jon Allen and Jon LaCorte set out to build the finest line of hunting and shooting optics without making any sacrifices or letting any barriers get in their way.
The result is a complete line of superior optics with specifications and features found in products costing hundreds of dollars more. Plus, the TRACT Trust Assurance guarantees the functionality of the product for the duration of its lifetime whether you are the original owner or not. We believe the customer’s experience is our responsibility. “I am sure there are people who think we are crazy for trying to start our own high-end optics company in the already saturated optics market,” said Co-Founder Jon LaCorte, “But this is a different kind of Company with a different way of doing business and in many ways, we think it’s the future of product purchases.”
TRACT’s comprehensive, educational website will serve as a resource for the optics community through blogs, videos and social media platforms like Facebook and Instagram. Visit Tract Optics or give us a call at 631-662-7354 to learn more!
A Matter of Trust

119 North Duke St., 17036, Hummelstown, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
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I bought a scope from tractor supply a while back. It’s my second one because the first one was great. I noticed it had a smudge inside the reticle. (I’ve had this happen to a night force ATACR as well) The customer service is great. The owner responded to my initial inquiry about this issue late in the afternoon. Then sent me an email stating that they noticed it as well and is internal and they are sending me a replacement late Sunday evening. This type of customer service is great. Will definitely buy from them again.

Reply from TRACT Optics
You are the best , prompt and wise answers by management and customer service.

Reply from TRACT Optics
customer service was very good and the 4.5x30x56 ffp track toric has these observed assets. clarity is first rate and tracking seems to be spot on,but without mounting that is difficult to judge exactly. my only concern is parallax knob is not in sic with clarity. for 200yards i am near 500 yards on scope parallax knob.

Reply from TRACT Optics
Easy to find all the information concerning the scope I ordered.

Reply from TRACT Optics
Phenomenal Customer Service. The quality of the product was phenomenal at the range in this course I took that push me to the edge to get one looking forward to doing more business with this company.

Reply from TRACT Optics
Good products at competitive prices. Website is easy to navigate.

Reply from TRACT Optics
A continuation of my interrupted review...
That's good service, but especially so since Jon actually took my call while he was in the middle of setting up their display booth for the big NRA show in PA. To take the time out in order to provide customer like that speaks volumes!
Keep up the great work, you guys make top notch scopes, provide REAL customer service, and thank you for all of it!
Dave
Austin, Texas

Reply from TRACT Optics
Excellent products at an amazing price point. Clear glass, great reticles, positive and accurate adjustments.

Reply from TRACT Optics
Lost a turret cap this past deer season called Jon Allen at Tract told him I bought the scope about 4 years ago and he’s sending me another one no charge very nice of him I would recommend them if you looking for anything they have in optics

Reply from TRACT Optics
I like the simplicity of the website and how fast they ship.

Reply from TRACT Optics
Great communication when I had inadvertently, thanks to auto fill, inputted my old address. They sorted the issue in no time.

Reply from TRACT Optics
Fast shipping veterans discount quality optic.

Reply from TRACT Optics
I like the zero stop set up glass is good also

Reply from TRACT Optics
I had a great experience with US Ghost Adventures! The store offers a unique and well-curated selection of hunting and paranormal investigation gear that’s both high-quality and reasonably priced. The staff was friendly and knowledgeable, happy to answer questions and offer helpful recommendations. Everything was easy to find, and the checkout process was smooth. If you’re looking for reliable equipment and excellent customer service, this is definitely a place worth checking out!

Reply from TRACT Optics
As always, above average customer service! It's the little things that make the difference. I'll be buying another Tract scope without a doubt!

Reply from TRACT Optics
Always great to deal with. Quick responses, fast shipping and products always meet expectations.

Reply from TRACT Optics
I have used Tract scopes for years. They always deliver. Their customer service is second to none.
Jon and Jon are the real deal. You can trust Tract to deliver performance way above their price point!

Reply from TRACT Optics
Great website and overview descriptions of products. Love the filters to narrow your search and AI questions and answers

Reply from TRACT Optics
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