Trackr Reviews 98

So this is bluetooth only. Crowd gps has nothing to do with gps technology and relies on everybody walking around running the app and bluetooth on all the time. Cannot locate anything moving since it only updates the last seen position where the item was in a bluetooth range from a device with trackr app. Therefore pictures in the package are misleading. you see a device attached to a dog or a bike. The only use I can come up is a situation where you have misplaced an item in your house and want to ring it. Useless in locating a stolen bike or a runaway pet.

Not to mention there are defects. Of my first two trackers, the other didn't respond to anything. Of the next two (replacements) the other rings randomly. I've set a wifi safe zone but leaving the house the device still sometimes rings. Also let's say I'm leaving behind my keys with a trackr. Shouldn't my phone ring rather than the lost keys so I'd notice the situation?

Previously I owned a competitor's device and was disappointed when the battery stopped in 14, requiring a repurchase of the device. It appeared the Trackr "bravo" was a good alternative so I purchased 5 in June 2017. I have discovered a multitude of problems with the device and the company. The button operation on the device was erratic because sometimes it rang your phone and sometimes it did not. The Trackr phone separation alert was inconsistent and did not performed majority of time. Trackr iPhone & iPad apps have more focus on sales than assistance for using device. Device operation information contained on the site is inadequate for the average user. Within two months of activating my first Trackr device it stopped working. Since the website provides no assistance I called customer support and their representative said it appeared the battery had stopped working. She said I could go have it checked and I might be able to make a warranty claim for the battery. This has been a $100 lesson to make sure I check customer reviews and understand problems with the product before purchasing.

I bought 5 although I wanted to buy 10+ and I’m so glad I didn’t. The advertising was perfectly executed but it never mentioned the fact that it only works with Bluetooth which means that once out of range the magic disappears. The design relies on EVERYONE having this gadget and EVERYONE having Bluetooth on 24/7 so you can keep track of your devices at any point in time. This is simply not feasible. I’m terribly disappointed. What a waste of money that has been.
So many “wonderful things” being sold on social media these days but in reality is pure garbage.
Ever since TRACKR I promised myself NEVER EVER to buy from social media again!

If I could give zero stars I would.
I bought 12 a year ago. After initial successful pairing, I could not locate items. Kept re pairing.
Contacted company & was initially told service would improve when more users allowed tracking.
Then after 4 weeks could not re pair as batteries flat - these are not cheap. Having changed batteries (cost a fortune) several times, I recontacted the company who sent me a set of new batteries.

No improvement. Company then said my products were faulty & would send new ones. Several weeks later I received a note from Royal Mail wanting £40 odd in unpaid customs. I contacted the company who said customs charges were my responsibility.
In the email ‘discussion’ that followed, they told me they posted them listed as ‘gifts’ to avoid customs. I pointed out that as a business this was unethical, illegal plus poor practice.

Anyway, do NOT trust your goods with this item. The likliehood of it working to find any lost item is very slim. It failed to work on any of my items. Luckily someone was honest and handed my lost bag in. Trackr of no use at all....

Total scam - NOTHING in the adds says anything about TrackR being solely a Bluetooth device. It sells as if it is a GPS-connected device - AND IT IS NOT !! Forget finding your lost car or motorcycle - unless it is within Bluetooth range - and then you can probably see it - or use your remote key to active the turnsignal.
I was naive enough to believe what I read in the add - boy I regret - disappointed and frustrated at the Company behind such an (accidentically?) confusing campaign.
DON't BUY IT

I paid $USD 100 for 3 trackrs (with two free) for delivery to Perth, AustraIia because (a) my 16 y.o daughter was heading out to her first big teen rave party in a new city and we agreed it would be good to have a trackr device and (b) I was moving house and needed to keep track of the keys and phones that inevitably get lost on those occasions and (c) to help my ageing relative find her car at the mall.

The delivery estimate on the website said "AUSTRALIA: 8 days". I ordered the devices on Sunday 23rd July. It is now the 15th August and they have still not arrived. .......23 days !! And so my daughter did not get to her party and -yes- we did indeed lose the car keys during the move and -yes- I did get a call from my ageing relative asking for help to find the car at the mall.

When you order Trackr, you are given a DHL eCommerce tracking number which on seeing "DHL" would make most people believe the delivery would be straight forward.

Wrong.

The irony did not escape me (and should not escape Trackr Co. either) that the so-called DHL online tracking status fell off the global radar for 13 days once it left "Carson, USA".

Trackr says "Never lose anything again", but I'm not sure how they can say this when they seem to have lost track of my order while I have totally lost my patience.

To this end, I would not recommend this company until they use a proper courier service who can ship the goods to you in several days.

Ordered perk in june 2014. I got delivery in May 2017.
They dont work.
They do not answer the phone. I think they must be con artists.
Zendesk is a waste of time.

Bought it... set it up, forgot about it for a month, thought I'd give it a go.
NOTHING!!!
A complete waste of my time and money.

What a total waste of money. Can't find something in the next room and when it does takes so long to connect....

Ordered three TrackR Bravo. One worked for a week and now won't connect. The other two won't track. Buyers be ware.

I've had 10 trackrs for a long time now, done everything by the book, and i live in the capital of denmark, where the crowdgps should work to some degree, bit it has not worked at all, ever, very very dissapointing. And the bluetooth is poor too. Do not buy

not satisfactory, poor range when it is only bluetooth.

I have to admit I am become hugely disappointed your call it a tracker? It may well be able to find something within 10 meters? If my dog ​​runs away, I know very well the last position - I need to know where it has gone? In advertising it can be put on the bike or car - that can only be used if the bike or car are within 10 meters? In Denmark we have a good idea where we park our vehicles!
Furthermore, there are not many user of ItrackR - and certainly not in the woods or in the field, as my dog ​​likes to run to!
I've spent too much money on something that I have no use for

Still Rubbish! STILL A SCAM!!
Bought three TrackR devices 6 months ago and they simply only work around the house and only then for a very short time. Battery life claimed for up to a year but all three of mine failed after 6 weeks, replaced the batteries with Philips made batteries and these lasted just over a month. First of all what is the point of a key or wallet finder if the batteries have to be changed every other week? complete waste of money. with regard to finding or locating items away from home then again they don't work, there is not nearly enough other users and then they have to have their systems on and frankly it does simply not happen. The idea may be good but their units do NOT work, save your money and avoid frustration. TrackR don't work! PS: anyone want three for free but with flat batteries simply send a postage paid envelope to 86/KT9 2DP

25-02-2017
recently had a reply from them [09-02-17] "The batteries are estimated to last between 4-12 months depending on the usage." frankly even that is not good enough! mine only seem to last a few weeks before the software reports low battery. who wants a key finder or item locator whose battery by their estimate only lasts 4 months (does not even do that, three weeks at best)? depending on usage whats that? if you keep everything together in one room is that low usage and will the batteries then last a year, seems a bit pointless?
save your money and the planet [battery consumption] don't bother with this useless item! THIS IS A SCAM!!!

I ordered 10 of them as Christmas present. They arrived on time, working fine.
Only problem it looks like I am the only one in south Dublin who has TrackR product.

Set up two of them both were sitting in a motorbike on two different very busy place. Turned off BT to make sure won't receive any update over my phone. I did not capture location feedback from any other user during a 38 days long period from two busy location.

Also problem with customer support. When I tried to apply for 30 day money back grantee, no reply at all(only automatic reply with ticket nr). Email was sent on 3rd of January, today is 21st of January.

Conclusion:
- Product is working.
- No users at all for crowd GPS.
- No customer service.
- Website and app suggest false information, as there are tones of users. (that scam is the reason why I want to send it back)
- Spam my email address.

I bought three bravos from Trackr for their offer price of $68.99, and was charged that an an additoional $100 on my credit card a month later. Only one squeaked, I sent the other two back and have not had a refund. Even the squeaking one shows no sign of being picked up by crowd GPS. Complete rubbish, from these crooks

I got so excited that finally there was a product that could find my keys! In November I bought 25 of these to give as gifts and kept 10 for myself. On Christmas we programmed all of ours that we could as about half the batteries were dead upon arrival. Now it is less than a month later and NONE of them work at all. I ordered additional batteries (Amazon is by far cheaper than theTrackR.com) and when they get here I'll reload all of them and try to salvage my investment. But the wind is definitely out of my sails on this one. Great idea....very poor execution. There is only one chance to make a first impression.

They have charged my credit card - and i have never received my products. I will file a report to VISA and have them refund my money.