TrackerTeam Reviews 3,814

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 615 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the staff for their professionalism, helpfulness, and extensive knowledge. Customers consistently highlight the excellent service, noting that everything was handled efficiently and that technicians were particularly skilled and meticulous in their work. Many people appreciate the clear explanations provided, ensuring they understood the products and their operation without feeling rushed or pressured. However, some reviewers were not happy with the after-sales service, citing issues with unreturned calls, delayed repairs for faulty products, and a lack of follow-up on system problems. A few other people also felt that the initial product provided was faulty and that the company's communication regarding repairs and replacements was poor.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as professional, efficient, and... See more

Product

Reviewers mention positive feedback about product, often highlighting the knowledge of sales representatives... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents who are... See more

User experience

Users describe positive interactions with user experience, frequently highlighting seamless and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got the ghost2 through TrackerTeam.co.uk. Initially, they could not find an engineer, but they kindly followed back an assigend me an Engineer. Engineer assigend to me was Harvey. Came on time... See more

Company replied

Rated 5 out of 5 stars

I spoke to Yas who explained what happens and arranged for a callback with the engineer to fit the Ghost Immobiliser to my car. Yas was very knowledgeable and made me feel comfortable and assured abou... See more

Company replied

Rated 5 out of 5 stars

Marcus was great on the initial call, ran througj the options clearly, he even suggested my new car had some of the equipment built in already which saved me buying an additional tracker. No pressure... See more

Company replied

Rated 5 out of 5 stars

I recently had a Ghost Immobiliser fitted and couldn’t be happier with the service I received from Naeem. From start to finish, everything was handled professionally and efficiently. He definitely... See more

Company replied


Company details

  1. Car Security System Installer
  2. Applicant Tracking System
  3. Car Alarm Supplier
  4. GPS Supplier
  5. Telematics Service

Written by the company

Tracker Team is based in the North of England, operating throughout the UK fitting Trackers and Vehicle Immobilisers. We are a Private Independent Company offering all available manufacturers with an unbiased approach and genuine advice to suit your needs. All are engineers are DBS checked & Thatcham approved. Please call us and we are happy to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Naeem did a great job on my BMW 440i!

Naeem did a great job on my BMW 440i!
He was polite, sociable,fast and very skilled.
Keep doing like that!

16 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback - we're delighted to hear your representative did a great job with installing your chosen security solution on your vehicle! It's great to hear the service you received was polite, sociable, fast and skilled.

Many thanks,
Tracker Team

Rated 5 out of 5 stars

Very helpful

Very helpful. No stress. A swerved all my questions and allayed all my fears of getting what I need.

16 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback - we're delighted to hear you have received very helpful service which caused no stressed and covered any concerns you had about choosing the right security solution for you!

Rated 5 out of 5 stars

3rd install of Ghost with the same…

3rd install of Ghost with the same guys. Excellent service from Yas as usual. Brilliant device and peace of mind. Recommended c

16 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback - we're happy to hear you received excellent service from your representative and that you now have peace of mind over the security of your vehicle!

Rated 5 out of 5 stars

In Jabez I trust

After making an initial enquiry I have been dealing with Jabez. He has provided me with all the information to make an informed decision and has done everything he said he would do (calling me on time) really efficient and really professional. I’ve not had the immobiliser fitted yet but I’ve got all the confidence in this company due to my experience with Jabez. Thank you for the excellent service so far.

15 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're delighted to hear your representative provided you with all the information that allowed you to make an informed decision about the right security solution for you. It's great to learn your representative called you on time and delivered efficient and professional service too.

If you require anything from our team regarding the fitting your immobiliser, we're happy to help! Feel free to reach out to a member of the team anytime.

Rated 5 out of 5 stars

I purchased a S5 tracker and Ghost 2…

I purchased a S5 tracker and Ghost 2 for my new vehicle, it was a simple enough process.
What truly impressed me was the professional technician that was sent out to my location to install both.
Naeem was very efficient and knowledgeable and gave me peace of mind. Naeem’s service went above and beyond my expectations.

8 January 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're delighted to hear your found the process of purchasing your chosen security solutions simple, and that your technician was efficient and knowledgeable which gave you peace of mind during your installation! We're proud to hear that the service you received went above and beyond your exceptions too.

Rated 5 out of 5 stars

Excellent

Markus, explained everything easy on how we could protect our car, going through each step sometimes twice for our benefit, the insurance company are happy, us even more so saving £s ,a credit to the company, thank you for your help and patience much appreciated

13 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank your feedback, we're delighted to hear your representative clearly explained everything you needed and went through all the steps with you!

Rated 5 out of 5 stars

Ghost experience

Incredible team, knowledgeable of the product, offering tailor made service - highly recommended if you want to protect your vehicle. I liaised with Jennifer Williams who had been extremely supportive and efficient.

12 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're delighted to hear you have found our team to be incredible, knowledgeable and to offer a tailored service to you. We're also happy to hear your representative was extremely supportive and efficient!

Rated 5 out of 5 stars

Yasar really helpful knowledgeable and…

Yasar really helpful knowledgeable and quick great customer service

12 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're delighted to hear your representative delivered great customer service through being helpful, knowledgable and quick during your enquiry with us!

Rated 5 out of 5 stars

Naeem was great

Naeem was great - all went smoothly.

2 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're happy to hear your engineer was great and the installation went smoothly!

Rated 5 out of 5 stars

Jabez

Jabez, what a great guy, from first contact through to the processing of my details ready for booking he couldnt have been more helpful, no pushy sales talk here. Looking forward to update on the install

11 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're happy to hear you have received great and helpful service from your representative!

Rated 5 out of 5 stars

Naeem fitted my Ghost today

Naeem fitted my Ghost today. Was brilliant. Explained everything clearly and was done in no time.

11 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're delighted to hear your engineer was brilliant, explained everything clearly, and that your installation was time efficient!

Rated 5 out of 5 stars

Yasar who i spoke with was very helpful…

Yasar who i spoke with was very helpful to my enquiries on supply and fit car security. I myself at found it confusing all this tech but was reassured. I am happy to tell friends and family how good thr service was and definitely recomend Yasar.

11 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're happy to hear your representative was very helpful during your enquiry and that you were reassured during this process!

Rated 5 out of 5 stars

Yas was very helpful and professional

Yas was very helpful and professional explaining the whole process and what the device does aswell as advising me on the right choices for the best protection.

Would happily recommend

11 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're happy to hear your representative was very helpful and professional at explaining the process and advised you on the right choice for the best protection!

Rated 5 out of 5 stars

Professional and prompt service

Excellent work from the Team fitting me in as soon as possible from the initial call from Jenny until the professional and prompt installation from Naeem who shows brilliant initiate. Full recomendations for any car lovers

10 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're happy to hear our team were able to accommodate an installation as soon as possible for you and that your engineer was professional!

Rated 5 out of 5 stars

Had Naeem come and fit my immobiliser…

Had Naeem come and fit my immobiliser yesterday. He was very friendly, helpful and gave me a clear step by step on how the ghost works.

Very good, quick efficient service and very happy with my immobiliser.

10 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're delightedly to hear you have received friendly, helpful and clear service from your engineer during the installation of your chosen security solution!

Rated 5 out of 5 stars

I was recommended by a friend to use…

I was recommended by a friend to use their services and I can highly recommend them. Yas helped with any questions that I had and recommended what products to purchase. Highly recommend and a big thank you to Yas for his help.

10 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're happy to hear your representative accommodated any questions you had and offered recommendations of which products to purchase! We appreciate your high recommendation greatly, thank you.

Rated 5 out of 5 stars

Quick appointment and smooth…

Quick appointment and smooth installation and instruction. Thank you Naeem

10 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're delighted to hear your installation was quick and smooth!

Rated 5 out of 5 stars

The best ever easy and friendly one to…

The best ever easy and friendly one to one service received
Operation of device was well explained

10 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're delighted to hear you have received easy and friendly one-to-one service from your representative!

Rated 5 out of 5 stars

5* service and support!

Yasar made it really easy by doing all the simple things well - telling me when he was going to call, calling on time and explaining the options clearly, without any hard-sell approach. Just what I like and I think most of us prefer... Excellent, well done!

9 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're delighted to hear your representative was accommodating and explained your options clearly without any pressure!

Rated 5 out of 5 stars

Great and Quick

Great, simple and fast. Kayleigh was spot on, very informative and handled my enquiry quickly. Very happy with my purchase.

9 February 2026
Unprompted review
TrackerTeam logo

Reply from TrackerTeam

Thank you for your feedback, we're delighted to hear the service you received was great, simple and fast! It's great to learn your representative was informative and handled your enquiry quickly too.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look