Traceless  Reviews 

79
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their professional, kind, and respectful attitude when handling sensitive, difficult, and challenging property cleanups or clearances. Many reviewers point out that the team arrives promptly, works exceptionally efficiently, and ensures every single task is completed thoroughly and properly. People also highlight the exceptional customer service, noting that company representatives are always easy to contact, reassuring, understanding, and genuinely helpful. Reviewers emphasize that communication throughout the entire process is consistently clear, making incredibly stressful situations much easier to navigate and manage effectively.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional, efficient, and... See more

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting exceptionally... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt and immediate replies during... See more

Customer communications

Reviewers highlight ambiguous aspects of customer communications, as some consumers found staff like a team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic company, from the first contact to the end. Clear pricing and no judgement for needing a hoarder clean and rubbish removed. Danny and Mark arrived on time and absolutely brilliant at their... See more

Rated 5 out of 5 stars

Lee and Rob did an outstanding job of restoring a tired and cluttered flat into an immaculately pristine and sparkly home. They agreed to help at very short notice and worked flat out to get everythin... See more

Rated 5 out of 5 stars

Amazing results from this incredible company. My mum was a hoarder , couldn’t even get upstairs to bed, bathroom and kitchen inhabitable. They came and transformed her flat to a beautiful clean uncl... See more

Rated 5 out of 5 stars

I contacted Traceless to help with a sensitive cleanup. Tia called me back straight away and we had agreed a quote for the work within the hour. Her team Sheridan and his colleague came round the next... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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4.9

All reviews

(79)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, fast and responsive, very pleased. Shout out to Tiananmen and the young man from Floorless Cleaning Specialists because they were both really lovely and incredibly professional

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly highly recommend

Honestly would recommend this service to anyone in need and would advise them to not be ashamed as they are so thoughtful, understanding and patient. From actually booking the services and receiving a quote and confirming a time slot it was all very quick and smooth,The workers communicated very well on the day of and were so fast and everything went smoothly and quickly and professionally. What took soo long to accumulate and sat there for ages took them such little time to clean. I’m so grateful to the team and it melts my heart that such services exist. I hope not to have to use this service again and be in the unfortunate situation that I was in but would recommend to anyone struggling

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Simply Amazing

I can’t recommend this company enough, the efficiency, professionalism and quality of work is outstanding. Tia who was my contact for the company needs a raise, she is an asset to Traceless, her dedication and sympathetic manor in dealing with such a sensitive situation is second to none. I would highly recommend Traceless to anyone who finds themselves in a bit of a situation that cannot be dealt with normal cleaning ! Well done team, I would give a hundred stars if I could, thank you all

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Done a great job

Done a great job, toilet was left a complete mess and now its safe and spotless, would highly recommend

29 June 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing service

What an amazing service, Tia took my call and organised for there staff to come over to my home and clean/sanitize under my floor after a major burst drain.
Would recommend 100%
Jason, Glasgow

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to contact

Easy to contact, clear and easy to read invoices and good communication.
Professional and courteous throughout all the work.

Happy to recommend

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic job

Fantastic job! Huge thanks to Lia, Katie and Karis who were absolutely wonderful from the start. They were thorough professional and very helpful and did a top job doing post fire cleaning of the whole property which was deeply covered in soot and ash. They removed the debris and cleaned and packed everything brilliantly! Highly recommend them!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great work from Lee and the team at Traceless. After a small kitchen fire they were able to clean up the mess in a quick and considerate manner. Highly recommended.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

They were quick to respond and answered all of our questions after a fire damaged our outbuildings. We actually used a local person in the end but they were a fantastic company who I would use again

28 May 2026
Unprompted review
Rated 5 out of 5 stars

A really excellent cleaning company

A really excellent cleaning company. They did such a thorough job and I’m so impressed. I dealt with Tia who was kind and easy to get in contact with, which really helped make the process easier. Thank you.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

From the first call I made Tia and the…

From the first call I made Tia and the team were fab.
Had a fire at my property and the fire clean carried out by the original company was awful.
Tia sent Jason and Dan in and my house looks like a new property!
Would highly recommend, very efficient and loads of contact from them with updates on the job.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I cannot fault the experience

I cannot fault the experience. Professional, discreet, and thorough with their work. Communication was great throughout, I knew exactly what was happening and when, and they turned up on time and worked hard. Thank you so much

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Traceless were brilliant during…

Traceless were brilliant during difficult circumstances for us. Quick to respond and gave helpful advice when I called, and went the extra mile to get to us on a day that worked. Professional, reassuring and friendly service on the day. Would highly recommend

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Very responsive and helpful

I got in touch with Traceless after my Dad had a severe nose bleed and the house looked like a crime scene! Tia talked through the quote to tailor it to my needs. The team were able to fit the clean in quickly so it could be done before my Dad was discharged home. The clean was thorough and very professional and friendly, I felt comfortable with him in the home. Thanks so much for your help at a tricky time.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from this company. Got an immediate response on a Sunday. The matter was dealt with quickly and discreetly by some really professional operatives who clearly knew what they were doing. Took a lot of stress away during a stressful period.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I was unexpectedly in need of such…

I was unexpectedly in need of such services, having never been so previously, and admittedly quite flustered. I called in the evening and not only was I able to speak to someone on the first try, Lia was understanding, helpful and clear. She was able to answer my questions and concerns and gave me confidence that I was going to get the service I needed. She managed to organise a team to come out the next day and the outcome was excellent. Would absolutely recommend. Thank you to Lia and the entire team.

20 March 2026
Unprompted review

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