TPS (The Perfect Signal Limited) Reviews 741

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The customer service these guys offer is second to none. They did a great upgrade on my Blu-ray player so plays all region discs and that is perfect. Had an issue with 4K disc playback red. A load o... See more

Rated 5 out of 5 stars

Excellent customer service. Accurate advice, fast delivery once I had chosen the satellite system and then very helpful support to get it up and running. Would highly recommend.

Rated 5 out of 5 stars

Absolutely astounding customer service I would have no problem using this service in the future. Purchased a Panasonic Ub 9000 multi region player extremely well built and a silent running. I’m not th... See more

Rated 5 out of 5 stars

I bought a 4K / multi-region Blu-ray and Dvd player from these guys (Panasonic UB-9000, which is amazing) a couple of years ago. It developed a fault recently (noisy disc drive) but I contacted them a... See more

Company details

  1. Audio Visual Equipment Supplier
  2. Electronics Store
  3. TV store

Written by the company

Providing local service nationwide since 1996, TPS (The Perfect Signal Limited) aims to provide a consistently high level of customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

741 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Service for Brilliant Products

Purchased a multi-region Blu-Ray player for a great price. Came with a 4K Blu-Ray disc, HDMI cable, and controller upgrade, all for free! Some much-appreciated bonuses to my order.

The customer service I received for my order was super helpful. Delivery was prompt, I was updated with the process of my order at each step, and I received a friendly follow-up call to see if my products were working as expected after they had arrived.

Having never purchased anything from TPS before, I was very pleasantly surprised with the service I received. Count me as a happy customer!

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Ordered a 4K player, and the next day I received a phone call saying I hadn't selected a free gift of a 4K movie. This was not a mistake on their part or the computer system, I declined simply because there was no title I wanted but there are not many companies with such honesty and integrity to contact the customer to make sure of this, so I was very impressed.

The player was sent that same day and I received it the next day, well packaged and everything is working fine.

This was my first order with this company after reading some glowing reviews, I would highly recommend and I will revisit should I need a new player in the future.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Superb service from TPS

Superb service from TPS. Ordered Monday afternoon, player arrived Tuesday morning. Swift replies to emails, order updates etc...

All features work exactly as advertised. Could not be happier. Top marks from me!

23 January 2024
Rated 5 out of 5 stars

“I ordered a Blu-Ray player from TPS…

“I ordered a Blu-Ray player from TPS last month, and I was amazed at how quickly it arrived. The packaging was secure, ensuring the item was undamaged. The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about the product, and their support team responded promptly and professionally. Overall, my experience with TPS was outstanding, and I can’t wait for my next purchase.”

1 December 2023
Rated 5 out of 5 stars

First impressions = great!

First experience using tps and I haven't regretted it. Peter was very helpful over the phone and answered any questions I had. New blu ray player arrived the next day as promised and am really impressed with it and the service. Hope to use them again one day.

6 January 2024
Rated 5 out of 5 stars

Excellent service and very competitive…

Excellent service and very competitive price. I was a bit wary due to the basic website but after reading the reviews, I decided to buy a Sonos Soundbar. Delivered within 48 hours. I then bought a second Soundbar as delighted with service.

6 January 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look