Toys 'N' Geek Reviews 

554
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the products are of exceptional quality, wonderfully priced, and always arrive carefully packed to prevent any damage. Buyers appreciate the smooth online ordering process, speedy delivery times, and the wonderful surprise of receiving small complimentary treats inside their parcels. Shoppers consistently express their intention to return for future purchases because of the reliable and friendly service. However, some customers also noted experiencing frustrating delivery delays, long waiting times, or missing shipping updates. A few people also mentioned receiving packages at incorrect addresses or encountering trouble when trying to cancel an order.

What people talk about most

Product

Customers had positive experiences with product, noting great quality, competitive prices, and items arriving... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting fast shipping times and items arriving in... See more

Price

Customers consistently note positive experiences with price, highlighting that items are affordable and... See more

Order

Consumers find order to be positive, highlighting quick service, easy website navigation, and fast, secure... See more

Service

Reviewers highlight positive aspects of service, consistently noting quick dispatch and great prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Competitively priced games made even better by a sale. A great selection overall. Parcel arrived quickly and contents were in perfect condition. Well definitely think of Toys 'N' Geek again when loo... See more

Company replied

Rated 5 out of 5 stars

Amazing service by Toys ‘N’ Geek. We’ve made several purchases. Despatch is always prompt. Recently, Royal Mail delivered the item to the incorrect address. Toys ‘N’ Geek went above and beyond expecta... See more

Company replied

Rated 5 out of 5 stars

Ordered a Barbie Fiat and Doll and it was at an exceptional price and delivered well within the time frame expected. So pleased to have found this outfit for future purchases as we now have a week old... See more

Rated 5 out of 5 stars

This was my first purchase from Toys ‘N’ Geek and I would not hesitate to shop from again and recommend. Nice website, easy well priced transaction and fast delivery with the item being well packaged... See more

Company replied


Company details

  1. Toy Store
  2. Collectibles Store

Written by the company

Toys 'N' Geek are a fast growing company, specialising in Funko toys and collectibles. We aim to become your number one source for toys and all things geek!


Contact info

4.8

Excellent

TrustScore 5 out of 5

554 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(554)

113 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy

Great service fair price and well packaged so and arrived in perfect condition happy customer thanks 😊

26 July 2025
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Craig,

Thanks for taking the time to leave us a reivew. We're glad you were happy with your order and hope to see you again soon!

Rated 5 out of 5 stars

Love the mystery boxes from thus shop…

Love the mystery boxes from thus shop my son started collecting them last year and it's the only place I would buy them from. Even the teddies I have bought him from there have been amazing...he's 5 nights at freddys daft

25 July 2025
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Lorraine,

Thank you for the 5 star review. Reviews like these let other customers know that they can trust us, and we really appreciate this.

We're glad you enjoyed your mystery boxes and look forward to seeing you again soon!

Rated 5 out of 5 stars

Super happy

I received my items within two days of purchasing which was amazing and they were packaged so well. When ordering online some times funkos can arrive damaged so it so nice to see the care they put into packaging my items!! Also the prices of the items were 10/10 and would recommend anyone looking to buys funkos to use this store!! Definitely will be buying more!

19 July 2025
Unprompted review
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Penny,

Thank you for the detailed review. We're glad you were happy with our service and look forward to seeing you again soon! :)

Rated 5 out of 5 stars

This was the first time we used…

This was the first time we used toysngeeks. We are very impressed with the email communication, the delivery tracking and our box with 7 Funkos arrived well packed and in prefect condition. Will definitely use again. Thank you very much

17 July 2025
Unprompted review
Rated 5 out of 5 stars

A great company with superb service.

The toy dinosaur we bought for our grandson broke after a couple days. Got in touch and without any fuss, a replacement was sent out. We are so impressed with this company and will not hesitate to use them again.

29 June 2025
Rated 5 out of 5 stars

Recommended

No nonsense, just straight up good service. Ordered item, item arrived quickly, minimal hassle. You've definitely earned a customer with this one.

27 June 2025
Rated 5 out of 5 stars

Highly recommend

Found a toy my daughter has been hunting for, for ages, very reasonably priced. Arrived quickly in perfect condition, exactly as described on the easy to use website.

28 June 2025
Rated 5 out of 5 stars

Very pleased

Ordered a couple things from this website, I was a little unsure at first as I had never heard of this company, however my items arrived very quickly and in excellent condition. I will definitely be ordering from them again :)

28 June 2025
Rated 1 out of 5 stars

Absolute scam artists!!!

Absolute scam artists!!!! They reseal there items so fortune is never on your side just know you’re being scammed!! Customer service is non existent

29 June 2025
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Darren

I'm sorry that you did not get the chases you were hoping for. There is a 1 in 6 chance of any customer receiving a rare chase in a Funko Soda.

Just as we did when we replied to your email, I can assure you that we never re-seal any of our products. All of our products are brand new and unopened. We certainly wouldn't have 5 stars on Trustpilot if this was the case.

I can see that you have a history of leaving negative reviews when you purchase chance items and do not get the desired result. I understand that this can be disappointing, but to blame a small business such as ourselves seems unfair. I wish you better luck in the future.

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