Size and weight in NO way should've been Freight and over 600 dollars. I'd like to have a partial refund. FEDEX told me they couldn't believe this either.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick shipping and plenty of emails on order status. I really don't understand how the parts move through the system. A Toyota Dealer 11 miles away has online ordering and I was going to pick up the... See more
The o-ring size was incorrect. I ordered according to your parts breakdown. I needed the o-ring that goes from the flexible discharge hose to the filling that goes to the condenser inlet. Not going to... See more
Company replied
Part as advertised, delivered as promised. Nothing, and I do mean nothing is better than those two things. Pay for what you need, get what you paid for as promised. FIVE STARS
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was amazed by how quickly Toyota sent me the part I needed.
I was amazed that the part was available and sent to me so quickly. I'm thinking I'll use that Toyota parts place more often.
OEM Toyota parts at a competitive price
The company’s website make it easy to locate parts that are being looked for at a good price!
Order # TY24103071
Order # TY24103071. Ordered a seat belt for a 2006 Toyota Corolla driver side. They sent me the wrong one. Refused to replace with correct one or refund. Their fault they sent the incorrect part. Never again! A nearly $300 part I'll have to try to make work or resell unfortunately. Several phone calls, claim denied, told me they would re-review the claim, never heard back. So I'm stuck with the wrong part. Lots of review sites gonna hear about this company.

Reply from Toyotapartsnow
Genuine Toyota Parts and Fast Service
Order shipped fast. Genuine Toyota parts. No mix-ups. Unbeatable service.
The part came as promised
The part came as promised, in good order, and without flaws.
Cheaper price
Perfect…..
I don't understand but got what I needed.
Quick shipping and plenty of emails on order status. I really don't understand how the parts move through the system. A Toyota Dealer 11 miles away has online ordering and I was going to pick up the parts as shipping costs were high. The Local Dealer said the parts were not available. Yet labels on the boxes had the Dealer's address on them....go figure.
Part was the right size
Part was the right size, came in good shape from shipping. Glad I ordered here vs guessing with someone else
Good price
Looked up the part and the part was wrong . Luckily I called my local dealer before I ordered it and got the correct part number .

Reply from Toyotapartsnow
The o-ring size was incorrect
The o-ring size was incorrect. I ordered according to your parts breakdown. I needed the o-ring that goes from the flexible discharge hose to the filling that goes to the condenser inlet. Not going to bother returning it. Luckily I had an o-ring kit though it’s made of the wrong material and will eventually leak.

Reply from Toyotapartsnow
Prime service accurate!!!
Slid right in.
Everything works perfect fit thanks you…
Everything works perfect fit thanks you for everything
Part came damage
Part came damage. Had such difficulty getting all my money back. Had to do a charge back on my credit card. Too much back and fourth with them and they didn't even give me all my money back.

Reply from Toyotapartsnow
everything is fine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





