I just received my order today. The communication from TowUniverse was excellent. They let me know when my order shipped and provided a tracking number. They also let me know when it was delivered. Th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been told by different people what I needed to haul my fifth wheel. Ella was super helpful in figuring out the safest and most secure way of hauling my fifth wheel across the country. We shall s... See more
I placed my order after a bad experience with another company that just could not seem to get their mistakes fixed after over a month. I received this order within 2 days of ordering. And it was all t... See more
I looked all over for a specific air-conditioning unit and they were back ordered on every website except this one. I ordered it on a Wednesday. I got it the next day absolutely unbelievable service... See more
Company details
Information provided by various external sources
TowUniverse.com is dedicated to serving you and all of your trailer and towing needs. With over 10 years of experience we are here not just to offer you quality parts but to extend support, service and help with installation. We are available by phone every day and are excited to hear your questions and help get you the parts you need. We deal exclusively with name brand parts. Many of our products come with lifetime warranty. When you contact us you will get someone that actually knows the product in and out and will be able to provide the answer to your question guaranteed.
Contact info
17055, Mechanicsburg, United States
- 888-634-9494
- sales@towuniverse.com
- towuniverse.com
4.6
Excellent
400 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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TowUniverse had the exact item (a Curt…
TowUniverse had the exact item (a Curt trailer hitch) I was searching to purchase at the best price with free shipping.
Processing my order went smoothly as was the confirmation.
When appropriate, I would use TowUniverse again.
4 October 2026
Unprompted review
Very nice experience ordering on phone
Very nice experience ordering on phone. Polite, knowledgeable and done quickly
29 September 2026
Unprompted review
This is not an exact fit for a 2020…
This is not an exact fit for a 2020 Jeep Gladiator.
The bed liner needs minor modifications... the bolt holes need to be enlarged, the tail gate liner is missing 4 bolt holes and has no accommodation for the backup camera access panel.
However when I voiced my concerns to Tow Universe, they gave me a discount... Tow Universe is more interested in happy customers than profits.
Those issues aside this product is of good quality.
16 September 2026
Unprompted review
Great price
Great price, fast service and easy shopping experience, what’s not to like.
18 September 2026
Unprompted review
Easy to order
Easy to order! I paid for expedited shipping! I really need it to arrive in 3 days!
26 September 2026
Unprompted review
Return Process
I was not able to get anyone on the phone, but within 24 hours I was called back and multiple emails to explain the process of returning a wrong item I had ordered. Very good response and follow-up.
22 September 2026
Unprompted review
Great experience and service
I looked all over for a specific air-conditioning unit and they were back ordered on every website except this one. I ordered it on a Wednesday. I got it the next day absolutely unbelievable service I will only buy from here when I can
24 September 2026
Unprompted review
Impressed with quality and fast delivery
My order came in a few days. All the parts were in the box. It was packed well and nothing was missing or damaged. The price was very competitive. Haven't had time to install yet, but the process seems simple enough and there are several video's online for installation. Overall, happy with this purchase and would recommend TowUniverse.
23 September 2026
Unprompted review
Very easy to use
Very easy to use. Found the parts I was looking for in stock.
22 September 2026
Unprompted review
Great price for the full towing package.
Great price for the full towing package.
22 September 2026
Unprompted review
This hitch receiver was easy to install…
This hitch receiver got here quickly and mounted to our Palisade perfectly. Had it installed in a bout 30 minutes!
4 September 2026
Unprompted review
Good luck if you have an exchange or return
Bought floor mats, they didn't fit, (although I purchased the ones they said would fit), and I can't get them to respond and get my stuff returned. I just got this car and bought a bunch of things from various websites, and tow universe is by far the worst. Buy from anyone EXCEPT tow universe. They do not respond online, and forget using the phone at all. Will never try to do business with them again.
15 September 2026
Unprompted review
I had spent hours trying to find this…
I had spent hours trying to find this part locally and online and you were able to get this part for a great price and delivered much sooner. Thank you
15 September 2026
Unprompted review
It was easy to find what I needed and a…
It was easy to find what I needed and a great price
13 September 2026
Unprompted review
Easy purchase with great prices
Easy purchase with great prices, bee n looking for this product for two days 😀
4 September 2026
Unprompted review
The site was laid out well
The site was laid out well. The product details, descriptions, and pictures were very high quality. The checkout was fast and simple. The experience was very good over all.
2 September 2026
Unprompted review
Kind of slow at updating tracking info.
Kind of slow at updating tracking info.
1 September 2026
Unprompted review
I made a purchase and had to cancel …
I made a purchase only to find that the next day I didn't need the items.
So I called the next business day an the customer service quickly canceled the order for me. They were very friendly and really nice to talk to, I will definitely use Tow universe for my next trailer need. Thank you
31 August 2026
Unprompted review
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