Customer service is great and quick service and friendly and no waiting to talk to anyone.
Company replied
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I'm new to this loan. So far the I've had a pleasant experience. Great, friendly, helpful customer service. I will recommend to others
Company replied
The people!!! Kelly and Jimmy are the best!!! Always courteous, respectful and professional. They are very helpful whenever I have a problem! Because of them your company is the only one I use! I am v... See more
Company replied
My clerk was Sarah so sweet and I have talked to Jemmi he's super, Kelly was, great.no trouble fast interviewing and faster loans approved!!!!!
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Tuscaloosa
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
629 Bear Creek Road, 35405, Tuscaloosa, AL, United States
- 205-469-7014
4.4
Excellent
22 reviews
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Customer service is great and quick…
Customer service is great and quick service and friendly and no waiting to talk to anyone.
26 August 2026
Reply from Tower Loan - Tuscaloosa
Your review is appreciated. Quick, friendly service with no waiting is what we strive for. Thank you, Christopher!
My credit was ran after I politely told…
My credit was ran after I politely told the lady to stop in the middle of an application! And everyone knows how harsh hard credit pulls affect you especially when it didn’t benefit me at all
16 July 2026
Reply from Tower Loan - Tuscaloosa
We apologize for any inconvenience. Your concern about the credit pull is noted. Please contact us at (205) 469-7014 to resolve this matter.
Reply from Tower Loan - Tuscaloosa
We sincerely value your kind words about Jimmy. We are glad our team worked hard to support your approval process.
They are always friendly and helpful…
They are always friendly and helpful when I need them.
14 July 2026
Reply from Tower Loan - Tuscaloosa
We are honored to hear you find our team friendly and helpful. Your experience means a great deal to us at Tower Loan.
Reply from Tower Loan - Tuscaloosa
Thank you for your review, Brenda. We are glad the process was quick and our team was pleasant to work with.
Reply from Tower Loan - Tuscaloosa
Thank you for your review, Monte. We are glad our team made a positive impression. Tower Loan values every customer experience.
I'm new to this loan
I'm new to this loan. So far the I've had a pleasant experience. Great, friendly, helpful customer service. I will recommend to others
27 May 2026
Reply from Tower Loan - Tuscaloosa
Thank you for taking the time to share your positive experience with Tower Loan. We appreciate your recommendation.
Reply from Tower Loan - Tuscaloosa
Thank you for recognizing our professional and friendly team at Tower Loan.
Reply from Tower Loan - Tuscaloosa
We are glad to hear you had a great experience with our staff at Tower Loan.
Over the years Tower has been a…
Over the years Tower has been a tremendous help in my financial situation.
9 April 2026
Reply from Tower Loan - Tuscaloosa
We are ecstatic to hear Tower Loan has been a tremendous help with your financial situation over the years.
The professional and personal support…
The professional and personal support of the team.
28 March 2026
Reply from Tower Loan - Tuscaloosa
We are happy to hear about the professional and personal support you received from our team.
The people!!
The people!!! Kelly and Jimmy are the best!!! Always courteous, respectful and professional. They are very helpful whenever I have a problem! Because of them your company is the only one I use! I am very happy to know them!!!
5 March 2026
Reply from Tower Loan - Tuscaloosa
We greatly appreciate your kind words about Kelly and Jimmy. Their professionalism makes Tower Loan proud.
Reply from Tower Loan - Tuscaloosa
Thanks for your kind words! We appreciate you recognizing our team's helpfulness and service.
Excellent providing help good customer…
Excellent providing help good customer service
17 February 2026
Reply from Tower Loan - Tuscaloosa
We greatly appreciate your feedback about our excellent service and customer support at Tower Loan.
My clerk was Sarah so sweet and I have…
My clerk was Sarah so sweet and I have talked to Jemmi he's super, Kelly was, great.no trouble fast interviewing and faster loans approved!!!!!
16 December 2025
Reply from Tower Loan - Tuscaloosa
We are utterly delighted to hear Sarah, Jemmi, and Kelly provided excellent service. Your positive experience means everything to us.
The staff was friendly and welcoming
The staff was friendly and welcoming. They explained everything to me. They all need a raise in pay.
15 November 2025
Reply from Tower Loan - Tuscaloosa
Thank you for your wonderful feedback about our friendly and welcoming staff. We appreciate your recognition of their dedication.
Friendly dependable service.
I have had multiple loans with Tower over the years and I totally trust them and they are my favorite loan place.
12 August 2025
Reply from Tower Loan - Tuscaloosa
Thank you for your continued trust and loyalty. We're pleased to be your preferred choice for loans. Your feedback is greatly appreciated and motivates us to maintain our high standards.
Reply from Tower Loan - Tuscaloosa
We're glad to hear that your experience was quick and easy! It's wonderful to know that Jimmy was able to assist you in a friendly and professional manner. Thank you for your positive feedback!
Always get wonderful help.
19 April 2025
Reply from Tower Loan - Tuscaloosa
We're glad to hear that you consistently receive wonderful help. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
Reply from Tower Loan - Tuscaloosa
Thank you for the positive feedback! We're glad to hear that you're pleased with our service. Your satisfaction is our top priority.
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