Tower Loan - Tallulah Reviews 

9
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TrustScore 4 out of 5

4.0

604 Snyder St, 71282 Tallulah, LA, US

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Rated 5 out of 5 stars

The company works to provide the best service possible to customers. The young man was very courteous and professional. He got the job done with respect

Company replied

Rated 5 out of 5 stars

They were so helpful and understanding when it came to my financial needs and I really appreciate everything

Company replied

Rated 4 out of 5 stars

Well when I was told that I had been approved I automatically thought it was for the amount I had asked for, well I got there it was only for half the amount at that point I was put in a bind but acce... See more

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Tallulah

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 604 Snyder St, 71282, Tallulah, LA, United States

  • 318-574-0365

4.0

Great

TrustScore 4 out of 5

9 reviews

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4.0

All reviews

(9)

4,637 reviews in the last 12 months

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Rated 3 out of 5 stars

How A Bad Employee Can Ruin A Business

I am a long, long time customer.
When i made my last loan i was scared it would not go through, because i had fallen on bad times and my credit, as far as i knew was very bad. However! The lady that helped me -her name was Candy, i believe, not certain, will have to check papers-was sooo helpful and nice...she looked at my history of paid off loans with Tower Loan from years before and said...O! WOW! your credit with us is Great! You can have a loan with us, Anytime with the way your credit with us looks! I was sooo happy that day! That was a 10 star rating day! Butttt! Someone called me last month, a man, i am behind one payment and a current payment was due...i told him when i would make the current payment... first off he was rude to me....passive aggressive RUDE about me working and not being able to answer his calls when he made them and not returning them because they were closed when i get off work. Then he proceeded to tell me he and his manager wanted to send my account to the collections department... Or where ever they send bad accounts...i cant remember the word they used right now. So 3 star is good for how horrible they made me out to be and how worthless i felt. Have a good day and fire the poopy people please....i explained to them why i am behind one payment. That horrible, rude, mean man that called me should have to pay my back payment. Because he made me say i wouldn't pay y'all another dime...and i would do business elsewhere... Which i didn't mean...i love Tower Loan, y'all have help me out of a lot of bad spots! And i am loyal if nothing else--and i pay my debt, i might be a little late sometimes... But, they get paid! Not sure about the day he called, just guessed a date that is near it.

15 June 2026
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Reply from Tower Loan - Tallulah

We value your opinion. Candy's service and your loyalty mean much to us. We regret the uncomfortable call experience you described.

Rated 5 out of 5 stars

They're the greatest

They were so helpful and understanding when it came to my financial needs and I really appreciate everything

25 April 2026
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Reply from Tower Loan - Tallulah

Thank you for sharing your kind words, PATRICIA WILEY. We appreciate your trust in Tower Loan for your financial needs.

Rated 5 out of 5 stars

Great Service

The company works to provide the best service possible to customers. The young man was very courteous and professional. He got the job done with respect

24 February 2026
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Reply from Tower Loan - Tallulah

We are glad to hear about your positive experience. Thank you for recognizing our courteous and professional service, Betty.

Rated 5 out of 5 stars

For one thing Help on time

For one thing , they are there when you need them. They are right on time when you need them.

31 January 2026
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Reply from Tower Loan - Tallulah

We are glad to hear you found Tower Loan there when you needed help on time.

Rated 4 out of 5 stars

Less money, not good …

Well when I was told that I had been approved I automatically thought it was for the amount I had asked for, well I got there it was only for half the amount at that point I was put in a bind but accepting what THEY had approved.. which I didn’t like but had to accept it.

4 April 2025
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Reply from Tower Loan - Tallulah

Thank you for sharing your experience. We understand your concerns and apologize for any confusion regarding the loan approval amount. We strive to be as transparent as possible with our customers. Your feedback is valuable and will help us improve our communication process.

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