Tower Loan - Springfield IL Reviews 

55
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TrustScore 4.5 out of 5

4.5

1540 W Jefferson Street, 62707 Springfield, IL, US

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Rated 5 out of 5 stars

I called and went into office very pleasant employees and filled out paper work and was approved shortly after. Go into office to make payment and they know who I am. I feel very comfortable going t... See more

Company replied

Rated 5 out of 5 stars

The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they... See more

Company replied

Rated 5 out of 5 stars

I love speaking with EVERYBODY there ... they always make me feel welcome ... no matter what my circumstances.

Company replied

Rated 5 out of 5 stars

Gloria of the local office is always so helpful And positive. I appreciate her knowledge in guiding me thru multiple payments. She always sounds like she is smiling thru the phone.

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Springfield IL

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1540 W Jefferson Street, 62707, Springfield, IL, United States

  • 217-546-7930

4.5

Excellent

TrustScore 4.5 out of 5

55 reviews

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4.5

All reviews

(55)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast, reliable & friendly

25 September 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are glad to hear your experience was fast, reliable, and friendly. We appreciate your kind words, Karrie!

Rated 5 out of 5 stars

The staff there are always very helpful…

The staff there are always very helpful and always very pleasant to talk to.

2 September 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for taking the time to share this. We are glad our staff has been helpful and pleasant to work with.

Rated 5 out of 5 stars

Friendly and fast service!

Friendly and fast service! Gloria is the best!

29 August 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for your review. Gloria and our team take pride in friendly, fast service. Your feedback means a great deal to us.

Rated 5 out of 5 stars

I love speaking with EVERYBODY there…

I love speaking with EVERYBODY there ... they always make me feel welcome ... no matter what my circumstances.

22 August 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Your positive feedback means so much. Making every customer feel welcome, regardless of circumstances, is exactly what our team strives for. Thank you, Vicki!

Rated 5 out of 5 stars

I called and went into office very…

I called and went into office very pleasant employees and filled out paper work and was approved shortly after. Go into office to make payment and they know who I am. I feel very comfortable going there.

5 August 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you immensely, Kathy. Feeling comfortable and recognized at Tower Loan means everything. We appreciate your kind words.

Rated 5 out of 5 stars

Listened to my needs and worked out…

Listened to my needs and worked out loan. Levi has great communication skills and is pleasant to talk to.

11 August 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for your review. Levi's communication skills and attentiveness made a difference. We appreciate you sharing your experience with Tower Loan.

Rated 1 out of 5 stars

This place is horrible

This place is horrible. Predatory lending at its finest. The manager Levi is a p.o.s. Treats elderly people like they are dogs.Do not recommend this business. Go ANYWHERE else.

17 August 2026
Unprompted review
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

It's regrettable to hear about your experience. Please contact us at (217) 546-7930 so we can address your concerns directly.

Rated 5 out of 5 stars

Very easy process everyone at this…

Very easy process everyone at this location were very helpful and courteous.

23 July 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are ecstatic to hear the process was easy and our team was helpful and courteous. We appreciate your kind words, Brian!

Rated 5 out of 5 stars

Fast and easy application for a loan

Fast, easy application for acquiring a loan at Tower Loan in Springfield IL. I recommend this company and friendly staff for a personal loan .

21 July 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are glad to hear your application experience was fast and easy. We appreciate your recommendation of Tower Loan and our staff.

Rated 5 out of 5 stars

Friendly staff

Helpful suggestions

14 July 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are honored to hear our staff was friendly and provided helpful suggestions. Your satisfaction means a great deal to us at Tower Loan.

Rated 5 out of 5 stars

Gloria is great to work with

Gloria is great to work with. Always a friendly voice!

17 June 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are glad to hear Gloria made such a positive impression. We will share your kind words with her!

Rated 5 out of 5 stars

They make getting a loan simple and…

They make getting a loan simple and fast, and that is a blessing when you are limited on fre time.Gloria is wonderful to work with also

28 May 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are elated to hear the process was simple and fast. Gloria will be glad to know her efforts made a difference. Thank you, Rodney!

Rated 5 out of 5 stars

Courteous Staff

n staff have always been courteous and efficient in handling my loan (several over the years) needs.

29 May 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Your review is appreciated, Tony. Courteous and efficient service across several loans is exactly what we strive to provide.

Rated 5 out of 5 stars

I've been with Tower Loans for several…

I've been with Tower Loans for several years now they have always been there for me Very friendly environment I would recommend them they are so friendly and nice Im very happy with them

22 April 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are grateful for your loyalty and kind words about our friendly environment and service over the years.

Rated 5 out of 5 stars

Quick and friendly

Quick and friendly

17 April 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We sincerely value your feedback about our quick and friendly service at Tower Loan.

Rated 5 out of 5 stars

Great to work with!

The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they were great to work with us. Communication a d a game plan to pay is the key to success.

18 April 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you immensely for your kind words about Gloria and Jamon. We appreciate your partnership through both good and challenging times.

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