Tower Loan - Selma Reviews 6

TrustScore 3.5 out of 5

3.6

126 Broad Street, 36701 Selma, AL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Barbara always so very helpful and kind and takes care of customers well.

Company replied

Rated 5 out of 5 stars

Very Professional, interested in your situation, outstanding

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Selma

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 126 Broad Street, 36701, Selma, AL, United States

  • 334-410-9910

3.6

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Attenion to your Situation

Very Professional, interested in your situation, outstanding

10 October 2025
Tower Loan - Selma logo

Reply from Tower Loan - Selma

Thank you for taking the time to share your experience. We appreciate your recognition of our professional approach and attention.

Rated 5 out of 5 stars

It is always a great Experience

Barbara always so very helpful and kind and takes care of customers well.

26 September 2025
Tower Loan - Selma logo

Reply from Tower Loan - Selma

We are utterly delighted to hear about your great experience! Barbara's helpful and kind service truly reflects our commitment to customers.

Rated 5 out of 5 stars

Tower loan has helped me when I need…

Tower loan has helped me when I need and the staff is professional

19 September 2025
Unprompted review
Tower Loan - Selma logo

Reply from Tower Loan - Selma

We are excited to hear Tower Loan helped when you needed us. We appreciate your kind words about our professional staff.

Rated 1 out of 5 stars

The Selma Branch Manager is very…

The Selma Branch Manager is very unprofessional and rude when speaking to customers. I really hate that I got loan with Selma Branch. Selma Branch Manager stated that he will file a lawsuit against me after I informed him that I scheduled a payment online for Friday. Branch Manager stated that I need to pay $115.00 today. I told him I didn’t have the money today and he will receive my payment Friday. Branch Manager stated that I need to borrow money from somebody today.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Going to far and caught on camras

We have used them off and on for about three years. We got a loan and was paying on it on time. We were in the middle of closing on a house we were selling and told them we would be by to settle our debth when the house sold. we were 4 weeks behind. They wanted us to renew our loan. we did not because we were at the end of the loan. The lady came to the house we were selling started looking in the windows and snooping around. we did not live there and was waiting on the buyers to sign. They were caught on camara. Our neighbor asked her what was she doing. She wanted him to call us and tried to get him in the middle. I have a no tresspasssing sign she violated and what she done was very unprofessional.
I am thinking of pressing charges.

17 March 2025
Unprompted review
Tower Loan - Selma logo

Reply from Tower Loan - Selma

Hey Donna, the best way to handle this would be to speak to the local Manager. We're not going to waste time trying to make contact at someone's home if we can reach them by phone. Hopefully you can work out arrangements with the branch.

Rated 5 out of 5 stars

They were all really nice and were very…

They were all really nice and were very helpful throughout the process !

14 March 2025
Tower Loan - Selma logo

Reply from Tower Loan - Selma

We are so happy to hear that you had a positive experience with our team. We strive to provide excellent customer service and appreciate your kind words.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look