They listen and do try to help Mack and Tam have always been friendly when I call - they honest upfront - don’t see that everywhere u go
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They are very professional and helpful. They know how to work with you and speak in a professional tone. Very friendly . I highly recommend New Roads for anyone.
Company replied
The process was very easy and fast. The workers were very professional and friendly. I didn’t have any problems with this process and I would recommend other people to visit this branch. Thank you
Company replied
Well the lady asked me was that all I wanted to get in i was like yeah I will get a little more she called someone in triple the amount I came for
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - New Roads
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
260 Hospital Rd, 70760, New Roads, LA, United States
- 225-638-3055
4.5
Excellent
19 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tower Loan - New Roads
Thanks for your review! We appreciate your feedback about your experience with Tower Loan.
Reply from Tower Loan - New Roads
We greatly appreciate your feedback about our customer service. Your positive experience means everything to us.
They are very professional and helpful
They are very professional and helpful. They know how to work with you and speak in a professional tone. Very friendly . I highly recommend New Roads for anyone.
11 February 2026
Reply from Tower Loan - New Roads
We are excited to hear about your professional and helpful experience with our New Roads team. Thank you for recommending Tower Loan.
Well the lady asked me was that all I…
Well the lady asked me was that all I wanted to get in i was like yeah I will get a little more she called someone in triple the amount I came for
9 December 2025
Reply from Tower Loan - New Roads
We are utterly delighted to hear about your positive experience with our team member who helped you.
Explained everything we need to know
20 November 2025
Reply from Tower Loan - New Roads
We are happy to hear our team explained everything you needed to know clearly and thoroughly.
They listen and do try to help Mack and…
They listen and do try to help Mack and Tam have always been friendly when I call - they honest upfront - don’t see that everywhere u go
18 November 2025
Reply from Tower Loan - New Roads
Thank you immensely for recognizing Mack and Tam's friendly service. We appreciate your trust in our honest approach.
The process was very easy and fast
The process was very easy and fast. The workers were very professional and friendly. I didn’t have any problems with this process and I would recommend other people to visit this branch. Thank you
7 November 2025
Reply from Tower Loan - New Roads
We are pleased to hear the process was easy and fast with professional, friendly workers. We appreciate your recommendation.
Reply from Tower Loan - New Roads
We are thrilled to hear you found our team friendly and professional. Thank you for choosing Tower Loan.
Quick and simple
24 October 2025
Reply from Tower Loan - New Roads
Your positive experience means everything to us. Thank you for choosing Tower Loan for your quick and simple service.
It's always a pleasure dealing with…
It's always a pleasure dealing with Tower Loan. Everything that i need to know or dont know gets answered.
16 October 2025
Reply from Tower Loan - New Roads
Thank you for sharing your positive experience with Tower Loan. We appreciate your trust in our service.
No title
Willingness to work with my circumstances and provide what I needed at the right time
21 August 2025
Reply from Tower Loan - New Roads
We're happy to hear that we could accommodate your situation and provide what you needed when it was most helpful. Thank you for your positive feedback!
Reply from Tower Loan - New Roads
Thank you for your positive feedback! We're glad to hear that you found the process fast and easy. We appreciate your support and look forward to serving you again.
Reply from Tower Loan - New Roads
We're glad to hear you found our service to your liking. Your positive feedback is greatly appreciated. Thank you for choosing us!
Reply from Tower Loan - New Roads
We're glad to hear you found our team to be nice. We strive to provide a friendly and welcoming environment. Thank you for your positive feedback!
Reply from Tower Loan - New Roads
We're glad to hear you found our service great! Your positive feedback is much appreciated. Thank you for taking the time to share your experience.
Reply from Tower Loan - New Roads
Thank you for the positive feedback! We're glad to hear that you found our services to be fast and friendly. We strive to provide the best experience for our customers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.