Tower Loan - Lake Charles Reviews 

54
TrustScore 4.5 out of 5

4.6

1200 N MLK HWY, Ste 150, 70601 Lake Charles, LA, US


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Rated 5 out of 5 stars

It has always been a great experience since the day you came into Lake Charles Louisiana.Not always the best employee's but the company and the loans have been well satisfied

Company replied

Rated 5 out of 5 stars

Helpful and courteous staff at the moss bluff la. Office. Very polite and knowledgeable folks, as well as patient. The office is tucked away and shares space in a stip mall type lot.., but otherwise... See more

Company replied

Rated 5 out of 5 stars

You are a Life saver. I really needed Money to go check on my granddaughter. She is in college now and having problems not academically. Thanks so much for helping me.

Company replied

Rated 4 out of 5 stars

Well Tower Loans has made it convenient and affordable especially during a time where it is much needed. Thank you and I appreciate all you have and is doing.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Lake Charles

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1200 N MLK HWY, Ste 150, 70601, Lake Charles, LA, United States

  • 337-480-9394

4.6

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.6

All reviews

(54)

4,407 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Keeps pestering me on wanting to open a…

Keeps pestering me on wanting to open a new account, I am done with this place i get sick and tired of the staffs disgusting tactics once my account is done I no longer want to do business anymore.

14 July 2026
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Reply from Tower Loan - Lake Charles

We take your feedback seriously. We apologize for the inconvenience caused. Please contact us at (337) 480-9394 to address your concerns directly.

Rated 5 out of 5 stars

You are a great day

You are a
Life saver.
I really needed
Money to go check on my granddaughter. She is in college now and
having problems not academically.
Thanks so much for helping me.

3 July 2026
Tower Loan - Lake Charles logo

Reply from Tower Loan - Lake Charles

We are glad to have helped you visit your granddaughter during a difficult time. Your trust in Tower Loan means everything to us.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with
Polite workers
Easy to get to Front door
No waiting inline

2 July 2026
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Reply from Tower Loan - Lake Charles

We are pleased to hear your experience was easy and welcoming. Polite service and no wait time matter to us. Thank you, Wanda!

Rated 4 out of 5 stars

Financial help when needed.

Well Tower Loans has made it convenient and affordable especially during a time where it is much needed. Thank you and I appreciate all you have and is doing.

30 June 2026
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Reply from Tower Loan - Lake Charles

We greatly appreciate your kind words, Daniel. Tower Loan is glad to provide convenient and affordable financial help when it matters most.

Rated 5 out of 5 stars

It has always been a great experience…

It has always been a great experience since the day you came into Lake Charles Louisiana.Not always the best employee's but the company and the loans have been well satisfied

24 June 2026
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Reply from Tower Loan - Lake Charles

Thank you for sharing your loyalty since Tower Loan came to Lake Charles. We value your feedback on our team and are glad the loan experience has been satisfying.

Rated 5 out of 5 stars

My honest opinion is that the employees…

My honest opinion is that the employees were patient and kind. They were not annoyed with my long stories. I have been a widow since 2012 which means I talk a lot. They listened and were genuinely interested in what I had to say. God bless them.

10 June 2026
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Reply from Tower Loan - Lake Charles

Thank you for taking the time to share this. Our team is honored to have listened and supported you, Rosie. God bless you too.

Rated 5 out of 5 stars

Love the service

Love the service

2 June 2026
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Reply from Tower Loan - Lake Charles

Thank you, Helen, for the kind words. We are glad you love the service at Tower Loan.

Rated 5 out of 5 stars

Amber was really great

Amber was really great! Quick easy turnover

7 April 2026
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Reply from Tower Loan - Lake Charles

We're glad you had a wonderful experience with the quick and easy process. Thank you for your positive feedback!

Rated 5 out of 5 stars

A wonderful experience at Tower Loan

Everyone was friendly and I was helped right away. While waited for my loan to be approved they let me know exactly what was going on.

18 February 2026
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Reply from Tower Loan - Lake Charles

Thank you for your review. We appreciate your kind words about our friendly team and clear communication process.

Rated 5 out of 5 stars

Awesome Loan Company

Always there when you need.

7 January 2026
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Reply from Tower Loan - Lake Charles

We appreciate you sharing your positive experience; we are always ready to assist!

Rated 5 out of 5 stars

Very friendly and knowledgeable people…

Very friendly and knowledgeable people that works there.

31 December 2025
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Reply from Tower Loan - Lake Charles

We deeply cherish your kind words about our friendly and knowledgeable team at Tower Loan.

Rated 5 out of 5 stars

People were very helpful

People were very helpful, and getting the loan was fast and easy

30 December 2025
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Reply from Tower Loan - Lake Charles

Thank you for your wonderful feedback! We appreciate you highlighting our helpful team and efficient service process.

Rated 5 out of 5 stars

The ppl are nice and can get you what…

The ppl are nice and can get you what you need. I approve this message 👍🏾

9 December 2025
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Reply from Tower Loan - Lake Charles

Thank you for sharing your positive experience with our team at Tower Loan. We appreciate your approval.

Rated 5 out of 5 stars

Helping customers

Helping customers

5 December 2025
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Reply from Tower Loan - Lake Charles

Thank you for recognizing our commitment to helping customers. We appreciate your positive feedback about Tower Loan.

Rated 5 out of 5 stars

Amazing people

They were very helpful and friendly! They helped me get more money than I needed but actually helped me take care of an unseen problem. Everyone made me feel comfortable and made the process easier! Amazing people! Thanks

19 November 2025
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Reply from Tower Loan - Lake Charles

We are thrilled to hear you had such a positive experience with our helpful team. Thank you for your kind words!

Rated 4 out of 5 stars

Helping hand

I was in need and Tower Loan came through.

19 November 2025
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Reply from Tower Loan - Lake Charles

We greatly appreciate your trust in Tower Loan during your time of need. Thank you for choosing us.

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