My experience upon arrival was Great they was very understanding appreciated and quick The business is a very upcoming and the performance of customer services was very good overall the busin... See more
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I like that the service is instant when I walk in the door. No matter the reason for my visit, the service is always very quick, and it's thanks to the professionalism from the employees. The best par... See more
Company replied
Awesome company! Been with them a long time. Before my loan be almost paid out they sending another check. I mean super fast. I wish all loan company was like tower loan. 5 stars is not enough for th... See more
Company replied
I called Brittany and told her that I had an appointment and I needed to get out of there as quick as possible, when I got there I was out in about 20 minutes.
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Lafayette
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
4416 Johnston St, Ste 7A, 70503, Lafayette, LA, United States
- 337-406-0989
4.7
Excellent
43 reviews
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The Representatives were very helpful and quick
My experience upon arrival was Great they was very understanding appreciated and quick The business is a very upcoming and the performance of customer services was very good overall the business is Great and very well known to the community interesting will let everyone know spreading the news how Great this Business is Great Customer Services
Staff Opelousas and Lafayette La
8 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They were very helpful and…
They were very helpful and knowledgeable. She helped me to understand my loan and what all was offered to me.
5 September 2026
Reply from Tower Loan - Lafayette
Thank you for sharing your experience, Tonia. We are glad our team helped you understand your loan and the options available to you.
Reply from Tower Loan - Lafayette
We are overjoyed to hear this, Catherine! Your kind words mean a great deal to the Tower Loan team. Thank you!
I needed money for my broken implants $3,000.00
I needed money for my broken implants. But is wasn’t enough . I needed 3,000.00 but staff was great. If only they were able to help me out with the rest of $2,000.00 I’d love it.thanks
Rhonda Gehant
28 August 2026
Reply from Tower Loan - Lafayette
We sincerely value your kind words about our staff, Rhonda. We hope to better serve your financial needs in the future.
Friendly and helpful
Everyone was friendly and courteous. Alway greet with a smile even on the phone you can hear the smile in their voices.
26 August 2026
Reply from Tower Loan - Lafayette
We greatly appreciate your kind words, Kimberly. Friendly, courteous service is what we strive for every day.
Reply from Tower Loan - Lafayette
We are grateful that everything is going great. Paying your bill on time makes all the difference. We appreciate your support, Sylvia!
Great explanation and customer service…
Great explanation and customer service was excellent..
4 August 2026
Reply from Tower Loan - Lafayette
Thank you for your review, Paula. Your kind words about our explanation and customer service mean a great deal to us at Tower Loan.
Tower loan is always a big help
Tower loan is always a big help! Also the staff in Lafayette is awesome!
3 July 2026
Reply from Tower Loan - Lafayette
Thank you for your review, Debbie! We are delighted to hear Tower Loan and our Lafayette staff continue to be a big help.
Outstanding client support.
18 June 2026
Reply from Tower Loan - Lafayette
We are glad to hear your kind words about our client support. Tower Loan values your trust and appreciation.
Reply from Tower Loan - Lafayette
We are grateful for your kind words, Kimberly. Our staff takes pride in providing fast, helpful service to every customer.
I want to thank yall for helping me out…
I want to thank yall for helping me out to get my trailer
28 April 2026
Reply from Tower Loan - Lafayette
Thank you immensely for your kind words about helping you get your trailer, Crystal.
Great experience with tower loan
Great experience with tower loan, Great customer service
8 April 2026
Reply from Tower Loan - Lafayette
We are privileged to hear about your great experience and appreciate your kind words about our customer service.
Reply from Tower Loan - Lafayette
We are pleased to hear you found Tower Loan friendly and professional. Thank you for your positive feedback.
My experience .
My experience with you guy's was awesome could not ask for better ,,, the only thing that would be better,, was if I could get the day my payment is due changed back to the end of the month instead of the beginning of the month..
26 March 2026
Reply from Tower Loan - Lafayette
We are grateful for your positive feedback!
So friendly and made the experience…
So friendly and made the experience quick and easy!
21 February 2026
Reply from Tower Loan - Lafayette
Thank you for sharing your positive experience! We appreciate your kind words about our friendly service.
I was offered a cash advance with no…
I was offered a cash advance with no change to my current payments.
My payments went up 25.00
Trying to develop trust here!
22 January 2026
Helping me out with I need help I…
Helping me out with I need help I appreciate them a whole lot
30 December 2025
Reply from Tower Loan - Lafayette
Thanks for your positive feedback. We appreciate you recognizing our help when you needed it most.
People needs to know that your company is professional and compassionate toward their clients.
My loan was taken seriously by the employee and I appreciate the follow up calls to see if I need a loan. My experience was quick and easy!
18 December 2025
Reply from Tower Loan - Lafayette
Thanks for highlighting our professional and compassionate approach. We appreciate your trust in Tower Loan and value your positive experience.
Special people to deal with great service
The people are great with there clients the best service
25 November 2025
Reply from Tower Loan - Lafayette
Thank you for highlighting our great service and team. We appreciate clients like you, Sara.
Good customer service
12 November 2025
Reply from Tower Loan - Lafayette
Thanks for recognizing our good customer service. We appreciate your positive feedback about your experience with Tower Loan.
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