Tower Loan - Gadsden Reviews 14

TrustScore 4.5 out of 5

4.5

416 Chestnut Street, 35901 Gadsden, AL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Men and Women that works at your Gadsden location were very professional. They in my opinion made me feel very comfortable. This is my 2nd time coming back to Tower Loan, and yes I would recomm... See more

Company replied

Rated 5 out of 5 stars

The manager and the loan was very, very kind and helpful in assisting me with getting a loan ! Thank the staff and manage for being a blessing to me ! To GOD be the glory

Company replied

Rated 5 out of 5 stars

everyone is helpful, nice,take time to explain things to you.Happy repeat customer.

Company replied

Rated 5 out of 5 stars

Tower Loan has always been there to help me when I've been in a bind. The staff are so nice and easy to work with on the phone or in person.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Gadsden

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 416 Chestnut Street, 35901, Gadsden, AL, United States

  • 256-456-9735

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tower Loan - there when you need them

Tower Loan has always been there to help me when I've been in a bind. The staff are so nice and easy to work with on the phone or in person.

9 December 2025
Tower Loan - Gadsden logo

Reply from Tower Loan - Gadsden

We are thrilled to hear Tower Loan has been there when you needed us. Thank you for recognizing our helpful staff.

Rated 5 out of 5 stars

The manager and the loan was very

The manager and the loan was very, very kind and helpful in assisting me with getting a loan ! Thank the staff and manage for being a blessing to me ! To GOD be the glory

22 November 2025
Tower Loan - Gadsden logo

Reply from Tower Loan - Gadsden

We are thrilled to hear about your positive experience with our manager and staff. Thank you for your kind words!

Rated 5 out of 5 stars

Paystubs required

Kylie and Cherokee are awesome!

10 September 2025
Tower Loan - Gadsden logo

Reply from Tower Loan - Gadsden

Thank you for the five-star review! We are thrilled Kylie and Cherokee provided awesome service at Tower Loan.

Rated 5 out of 5 stars

Friendly staff

Friendly staff; thorough information.

12 July 2025
Tower Loan - Gadsden logo

Reply from Tower Loan - Gadsden

Thank you for the 5-star rating! We're glad to hear that you found our staff friendly and the information provided thorough. We strive to offer the best service to our customers. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Our experience was great

Our experience was great, very helpful, informative and extremely friendly and nice. Would recommend to anyone.

4 July 2025
Tower Loan - Gadsden logo

Reply from Tower Loan - Gadsden

Thank you for the positive feedback! We're glad to hear that you had a great experience with us. Your recommendation means a lot. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Happy repeat customer

everyone is helpful, nice,take time to explain things to you.Happy repeat customer.

2 July 2025
Tower Loan - Gadsden logo

Reply from Tower Loan - Gadsden

Thank you for the positive feedback! We're glad to hear that our team has been helpful and informative. Your satisfaction as a repeat customer is very important to us. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Great full

They helped me when I really needed help.

2 July 2025
Tower Loan - Gadsden logo

Reply from Tower Loan - Gadsden

We're glad to hear that we could be there for you when you needed assistance. Your positive feedback is greatly appreciated. Thank you for choosing our services.

Rated 5 out of 5 stars

Great people

Great people. Easy to deal with.

24 May 2025
Tower Loan - Gadsden logo

Reply from Tower Loan - Gadsden

Thank you for the positive feedback! We're glad to hear that you found our team easy to deal with. We strive to provide a seamless experience for all our customers.

Rated 5 out of 5 stars

Very appreciative

The Men and Women that works at your Gadsden location were very professional.
They in my opinion made me feel very comfortable. This is my 2nd time coming back to Tower Loan, and yes I would recommend them to others and I would use them again
Thanks, your's truly
Christian

9 April 2025
Tower Loan - Gadsden logo

Reply from Tower Loan - Gadsden

We're glad to hear that our team at the Gadsden location made you feel comfortable and provided a professional service. It's wonderful to know that you'd recommend Tower Loan and consider us for your future needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

Makes things easy and affordable

Makes things easy and affordable. They’ve been there every time we’ve needed them!

12 March 2025
Tower Loan - Gadsden logo

Reply from Tower Loan - Gadsden

We're so glad to hear you've had a positive experience with our services. We strive to make things easy and affordable for our customers. We appreciate your kind words and are happy to have been there for you when you needed us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look