The loan process is simple, almost to simple but Gabriella is so pleasant that you can’t resist her charm. I have been a long time customer and when I find myself a bit short I can call upon them to f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everyone was down ti earth. The were on point in explaining everthing indpeth. The atmosphere was welcoming and comfortable. Great group of human beings in that office. They are greatly appreciated fo... See more
Company replied
TOWER Loan provides me with great customer service. They're there when I need them the most. I have been a long time customer with tower loan, and Everytime I can honestly say they have never let me d... See more
Company replied
They help u to the fullest of their ability and never stir u wrong..... awesome company 🫶 Thanks....for u guys patients with me and my payments....greatly appreciated 💪💯🫶....and also have amazing... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Fairview Heights
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
2055 W Highway 50, 62208, Fairview Heights, IL, United States
- 618-628-7830
4.7
Excellent
50 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tower Loan - Fairview Heights
We are grateful for your feedback, Jeffrey! Your recognition of our fast, friendly, and professional service means everything to us.
People serviced me well
7 April 2026
Reply from Tower Loan - Fairview Heights
Thank you for your review, Gerald. We appreciate your kind words about our service at Tower Loan.
easy and friendly staff and got loan…
easy and friendly staff and got loan without much hassle quickly
13 March 2026
Reply from Tower Loan - Fairview Heights
We are excited to hear about your positive experience with our friendly staff and quick service process.
The Staff
The Staff. The Process was very easy and quick! The payment plan was excellent.
17 March 2026
Reply from Tower Loan - Fairview Heights
We deeply cherish your feedback about our staff and process. Thank you for highlighting our excellent payment plan.
Great staff and was willing to help me…
Great staff and was willing to help me get the money I needed.
17 March 2026
Reply from Tower Loan - Fairview Heights
We are thrilled to hear about your positive experience with our helpful staff at Tower Loan.
Love staff very friendly always…
Love staff very friendly always acknowledge when entering store and leave helpful suggestions and support
12 February 2026
Reply from Tower Loan - Fairview Heights
Thank you for your review, ROBIN. We appreciate your kind words about our friendly staff and helpful support.
Reply from Tower Loan - Fairview Heights
Thank you immensely for highlighting our friendly service. We appreciate you feeling welcomed at Tower Loan.
The person who helped me answered all…
The person who helped me answered all my questions so i understood the answers i was looking for
28 January 2026
Reply from Tower Loan - Fairview Heights
We are elated to hear our team member answered all your questions and helped you understand everything clearly.
The staff were very polite and helpful…
The staff were very polite and helpful alo very attentive and took care of my needs
14 January 2026
Reply from Tower Loan - Fairview Heights
We appreciate your kind words! We are happy to hear that our staff was attentive and helpful and met your needs. Thank you for your feedback.
Michael Voss
Whom wrote these reviews? I have had to prevent my family from suing them over phone calls when a payment was 1 day late. I have a specific payment schedule. 1 day late my Niece in Colorado is getting a call. I live in Illinois! My father a financial advisor has threatened to sue more than once. My sister a legal advisor has as well. Take this into account !
16 January 2026
Unprompted review
Easy financing and everyone was…
Easy financing and everyone was friendly and it was just a smooth and easy transaction.
24 December 2025
Reply from Tower Loan - Fairview Heights
We are delighted to hear about your smooth experience with our friendly team and financing process.
Reply from Tower Loan - Fairview Heights
We are thrilled to hear about your positive experience with our friendly staff and service process.
Very quick and friendly.
11 December 2025
Reply from Tower Loan - Fairview Heights
We are glad to hear you found our service quick and friendly. Thank you for choosing Tower Loan.
Reply from Tower Loan - Fairview Heights
We are elated to hear you found our service friendly, fast and easy. Thank you for choosing Tower Loan.
nice people very friendly and helpful
10 December 2025
Reply from Tower Loan - Fairview Heights
Thank you for sharing your kind words about our friendly and helpful team at Tower Loan.
Friendly knowledgeable & pleasant to be…
Friendly knowledgeable & pleasant to be around very helpful
5 December 2025
Reply from Tower Loan - Fairview Heights
Your positive feedback about our friendly, knowledgeable team means everything to us at Tower Loan.
Being able to help me when I needed it…
Being able to help me when I needed it the most.
27 November 2025
Reply from Tower Loan - Fairview Heights
We are glad to hear Tower Loan could help when you needed it most. Your trust means everything.
Very helpful keep up the good work
27 November 2025
Reply from Tower Loan - Fairview Heights
Thank you immensely for your feedback. We appreciate your recognition of our helpful service and commitment to excellence.
The loan process is simple.
The loan process is simple, almost to simple but Gabriella is so pleasant that you can’t resist her charm. I have been a long time customer and when I find myself a bit short I can call upon them to fill in the gap temporarily.
18 November 2025
Reply from Tower Loan - Fairview Heights
We are glad to hear our simple loan process and Gabriella's pleasant service continue meeting your needs as a valued customer.
They took care of all details for the…
They took care of all details for the loan in the most quick and timely fashion.
6 November 2025
Reply from Tower Loan - Fairview Heights
We are honored to hear you found our loan process quick and timely. Thank you for choosing Tower Loan.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.