Staffs are great & helpful enough to help their customers to get amount of money, if they are qualified.
Company replied
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See what reviewers are saying
Jordyn was super knowledgeable when I asked how the application process worked and what was involved and what I would need to successfully apply. I was impressed with how well she knew the answers to... See more
Company replied
I walked into Tower Loan with the intent of finding out more information before I decided my next move on applying for a loan. I was immediately greeted with a warm hello and asked how I could be help... See more
Company replied
My experience was so awesome, At first it was so easy and quick I thought it was a scam. When I tell you the customer service was impeccable, Fast and efficient is an understatement. The help was ver... See more
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Crest Hill
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1811 Knapp Dr, 60403, Crest Hill, IL, United States
- 815-730-1513
4.6
Excellent
58 reviews
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Mrs.
Mrs. Gonzales is phenomenal. Great customer service very polite and professional on the phone & great in person as well. Highly recommend her
19 June 2025
Reply from Tower Loan - Crest Hill
Thank you for the 5-star rating and the positive feedback about Mrs. Gonzales. We're glad to hear that you had a great experience with her customer service. Your recommendation is greatly appreciated!
The representative
The representative. Mrs Gonzalez knows the business. Great person to have
10 June 2025
Reply from Tower Loan - Crest Hill
Thank you for the 5-star rating and for recognizing Mrs. Gonzalez's expertise. We're glad to hear that you had a positive experience with us. Your feedback is greatly appreciated!
Mrs Gonzalez
Mrs. Gonzales was very helpful and ensured that I had the best possible rate for my loan and made sure that she was able to get monthly payments to be affordable.
3 June 2025
Reply from Tower Loan - Crest Hill
We're glad to hear that you had a positive experience with our team and found our loan rates and payment plans to be affordable. Your feedback is greatly appreciated. Thank you for choosing our services!
Friendly and Professional
I would like to express my gratitude for the excellent service I received from Mis Gonzales at the bank. She was incredibly kind, patiend, and professional throughout the entire loan application process. She explained every step clearly and answered all of my questions with great patience. Her positive attitude and willingness to help made the entire process smooth and straightforward. Thanks to her, I felt confident and well-informed about my financing options. I highly recommmend her service to anyone looking for quality and trustworthy assistance.
4 June 2025
Unprompted review
Reply from Tower Loan - Crest Hill
Thank you for your positive feedback! We're glad to hear that you had a great experience with our team, particularly with Ms. Gonzales. It's wonderful to know that her professionalism and dedication made your loan application process smooth and straightforward. We strive to provide excellent service and we're pleased to hear that we met your expectations. Your recommendation is greatly appreciated.
Tower Loan Crest Hill
The manager Hailey has been such a big help in my understanding of this process. She never hesitates to answer all of my questions or explain in further detail for me. She truly listens and cares about her customers!
4 June 2025
Unprompted review
Reply from Tower Loan - Crest Hill
We're glad to hear that our manager Hailey was able to assist you effectively and make the process easier for you. It's important to us that our customers feel heard and cared for. Thank you for your positive feedback!
Reply from Tower Loan - Crest Hill
We're glad to hear about your positive experience with our team, especially Abby. Your feedback is greatly appreciated. Thank you for the 5-star rating!
The employees
The employees. Terms. Fair. Great business and overall service.
Would definitely have my repeat business.
22 April 2025
Reply from Tower Loan - Crest Hill
Thank you for the positive feedback! We're glad to hear that you found our terms fair and our service great. We look forward to serving your business needs in the future.
The service is great just twice I did a…
The service is great just twice I did a loan and trouble with the internet and had to wait an hour or so. But other than that good 👍🏼
2 April 2025
Reply from Tower Loan - Crest Hill
Thank you for your feedback and rating. We're glad to hear that you find our service great. We apologize for the inconvenience you experienced due to internet issues. We're continually working on improving our services and your input is valuable. Thanks again!
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