Tower Loan - Biloxi Reviews 24

TrustScore 4.5 out of 5

4.6

920 Cedar Lake Rd, Ste K, 39532 Biloxi, MS, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They have always help me with everything that I have ask if I need to arrange a different date for my payment they did it. If I needed extra money they have always work with me. They are always... See more

Company replied

Rated 5 out of 5 stars

Linda at the Biloxi location is awesome! She deserves a raise! She has always been so helpful and kind in our interactions. Definitely an absolutely wonderful asset to the business

Company replied

Rated 5 out of 5 stars

The staff at the local office are always just as friendly and helpful as is humanly possible.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Biloxi

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 920 Cedar Lake Rd, Ste K, 39532, Biloxi, MS, United States

  • 228-392-6556

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

Thank you immensely for highlighting our quick understanding service. We appreciate your positive feedback about Tower Loan.

Rated 5 out of 5 stars

Easy to work with!

Tower Loan Biloxi was super-easy to work with. They all went out of their way to help me! Great staff!

26 November 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We are pleased to hear you found Tower Loan easy to work with. Thank you for recognizing our helpful staff!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

9 October 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We are utterly delighted to hear our staff was very helpful with your experience at Tower Loan.

Rated 5 out of 5 stars

Great service always pleased with them

Great service always pleased with them

10 October 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We are thrilled to hear you are always pleased with our service at Tower Loan. Thank you for your loyalty.

Rated 5 out of 5 stars

They have always help me with…

They have always help me with everything that I have ask if I need to arrange a different date for my payment they did it. If I needed extra money they have always work with me. They are always friendly and speak when guest walk in there store. You could not ask for better employees that you have working there

16 July 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Your kind words about our team's friendliness and flexibility are greatly appreciated. We look forward to serving you again.

Rated 5 out of 5 stars

Process was very quick and easy!

Process was very quick and easy!

1 July 2025
Unprompted review
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We're glad to hear that you found our process quick and easy! Your positive feedback is greatly appreciated. Thank you for choosing our services.

Rated 5 out of 5 stars

SPEED

Kaylee made the process quick and she was very kind!

27 June 2025
Unprompted review
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We're glad to hear that you had a positive experience with Kaylee and found the process to be quick. Your kind words are greatly appreciated. Thank you for the 5-star review!

Rated 5 out of 5 stars

KINDNESS

ALYSSA WAS VERY KIND AND QUICK!

18 June 2025
Unprompted review
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We're glad to hear that you had a positive experience with Alyssa. Her dedication to providing efficient and friendly service is truly appreciated. Thank you for your 5-star review!

Rated 5 out of 5 stars

Great Experience

They worked up a loan for me to catch up with my payment and also to receive some funds. They were very helpful and organized. Everything moved along
quickly and they gave me copies and I was on my way.

7 June 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We're glad to hear that you found our loan process efficient and helpful. Our team strives to provide organized and prompt service. Thank you for your positive feedback and for choosing Tower Loan.

Rated 5 out of 5 stars
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

Thank you for the positive feedback! We're glad to hear that you found our service to be professional, courteous, and expedient. We strive to provide the best experience for our customers. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Linda is the best!

Linda at the Biloxi location is awesome! She deserves a raise! She has always been so helpful and kind in our interactions. Definitely an absolutely wonderful asset to the business

1 April 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

Thank you for the 5-star rating and for recognizing Linda's excellent service at our Biloxi location. We're glad to hear that she has been helpful and kind during your interactions. Your feedback is greatly appreciated and will be shared with the team.

Rated 5 out of 5 stars

Great service as always

The staff at the local office are always just as friendly and helpful as is humanly possible.

13 March 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

Thank you for the 5-star rating! We're glad to hear that our staff has been friendly and helpful. Your positive feedback is greatly appreciated.

Rated 5 out of 5 stars

Great communication and made this plan…

Great communication and made this plan very fun and easy

15 March 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We're glad to hear that you found our communication effective and the plan enjoyable and straightforward. Your positive feedback is much appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Everyone is so nice and helpful

Everyone is so nice and helpful, I will only take loans out through tower loans.

12 March 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found our team helpful and that you'll continue to choose us for your loan needs.

Rated 5 out of 5 stars

They are always there ready and waiting…

They are always there ready and waiting to help.

8 March 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We appreciate you taking the time to share your feedback. It's wonderful to hear that you find our team helpful and responsive. We strive to provide excellent customer service, and we're glad you've had a positive experience.

Rated 5 out of 5 stars

I have been a customer for 20 years

I have been a customer for 20 years. The staff is great. Very professional!!

15 February 2025
Tower Loan - Biloxi logo

Reply from Tower Loan - Biloxi

We appreciate your long-standing loyalty and your kind words about our staff. We're glad to hear you've had positive experiences with our team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look